Outreach Reviews & Product Details - Page 7

The platform is as you would expect from any Sales Execution platform. Review collected by and hosted on G2.com.

When time came to needing a partner and someone willing to work with our company they disappeared and put their own interest over the partnership. Review collected by and hosted on G2.com.

The flow of information that gets pulled into outreach from salesforce makes my job easier when contacting prospects and seamlessly allows me gather all notes on the account from outreach Review collected by and hosted on G2.com.

at times there have been issues with the integration where the sales force account information does not pull to outreach and I have to manually contact a prospect. Review collected by and hosted on G2.com.

I've been using Outreach for the past 2 years, and I'm impressed! The simplicity of the tool is a game-changer. The task options are intuitive, making it easy to navigate and execute various outreach activities.

One standout feature for me is the sequences that send reminders. It's such a time-saver and ensures that important tasks never slip through the cracks. The personalization aspect adds a nice touch, making communication feel more genuine and tailored.

Additionally, the seamless integration with LinkedIn is a huge plus. It streamlines the process and enhances the overall user experience. Kudos to the Outreach team for creating a tool that truly understands the needs of its users. I'm looking forward to exploring more of its capabilities! Review collected by and hosted on G2.com.

While Outreach is generally user-friendly, the reporting features could use some improvement. The analytics are somewhat basic, and more in-depth insights would be beneficial. Additionally, occasional lags in syncing with LinkedIn can be frustrating. Despite these minor drawbacks, Outreach remains a solid tool for streamlined outreach and task management. Review collected by and hosted on G2.com.

Absolutely nothing. Their software is an absolute disaster, riddled with an abundance of infuriatingly clunky, muddled, and dreadfully inefficient bugs. To make matters worse, their so-called "customer support" is non-existent, leaving you stranded and abandoned in a sea of frustration. Their contracts are a masterclass in draconian oppression, expertly crafted to ensnare you with strict, minuscule clauses that twist the knife in your gut, amplifying the torment of dealing with their abysmal product. Review collected by and hosted on G2.com.

Oh, where do I even begin with Outreach? This outbound app is a prime example of everything gone wrong in software design. It's like they gathered a team of amateurs to cobble together this abomination. The user interface is a hot mess, resembling a chaotic collage of mismatched elements from the early 2000s. Navigating through the labyrinth of confusion is an exercise in frustration, as if they purposefully designed it to waste your time.

The functionality? Don't even get me started. It's as reliable as a house of cards in a hurricane. Glitches, crashes, and inexplicable errors are daily occurrences. It's astounding how they managed to release something so utterly unpolished and unstable.

And their customer support? Might as well be talking to a brick wall. They're a masterclass in indifference and incompetence. You'll find yourself stuck in a loop of canned responses that do nothing to address the actual issues you're facing.

To add insult to injury, their pricing is a highway robbery. They charge a fortune for a product that delivers subpar performance and an infuriating user experience. It's almost impressive how they manage to overcharge for such a shoddy service.

In summary, Outreach is a shining example of how to create a product that disappoints at every turn, leaving you questioning why you ever bothered in the first place. Review collected by and hosted on G2.com.

The ability to automate and customize your prospecting is best in class. We moved from Salesloft to Outreach and saw better auto-sequencing functionality.

We also had an amazing implementation partner from Outreach. Vincent was super organized and kept us on track with a tight timeline. It took us about two months to implement.

Support is also pretty responsive. They've been able to answer about 90% of my tickets. Review collected by and hosted on G2.com.

The ability for admins to report on errors could be improved. It's not super easy to export lists from Outreach.

The Outreach chrome extension is a bit buggy. You sometimes have to turn off your extensions and turn them back on to make sure it works. But this is more of an issue with competing cookies than any functionality on Outreach's part. Review collected by and hosted on G2.com.

Its just give you good analytics apart from it nothing special about this tool. Review collected by and hosted on G2.com.

Support is not good apart from it the tool has lot og Bugs with respect to Clicks and at a time a prospect has replied to the email but the reply has received to my gmail id but not reflected in outreach. Review collected by and hosted on G2.com.

Keeps my tasks organised

Decent integration with Salesforce

Reminders to fulfill tasks and campaigns Review collected by and hosted on G2.com.

Not perfect sync with Salesforce

Some tasks repeat, or activities that are not in a campaign don't count towards it and mess up the sequence sometimes Review collected by and hosted on G2.com.

Its a unified tool for running marketing sequences for lead generation and data management Review collected by and hosted on G2.com.

Could have added SMS feature in which would done all good, I am not sure if It is there in other plans, because its not present in the plan that I am using Review collected by and hosted on G2.com.

Outreach keeps you organized in staying on top of communication with your target accounts and prospects. I use it daily and couldn't do my job effectively without it. Review collected by and hosted on G2.com.

I wish it could connect with linkedin.

I wish sequences could adjust based on prospect interaction. (If opened previous emails 2+ times then XXX if opened previous emails 0 times then yyy) (If first degree linkedin connection send xx if not send yy)

I wish you could easily add prospect personal notes without having to have so many clicks, there should be an "add note" button like there is on the account level. Review collected by and hosted on G2.com.

Outreach is such a good sales engagement platform.They iterate and improve constantly. The data access is incredible. The customer support has been amazing, and our organization has been so well supported. Review collected by and hosted on G2.com.

I don't dislike anything about Outreach. It's so good. Review collected by and hosted on G2.com.