Outreach Reviews & Product Details - Page 18

I like that I can perform actions in bulk while still customizing the messaging with custom variables Review collected by and hosted on G2.com.

It is sometimes hard to navigate and do bulk actions like uploading prospects Review collected by and hosted on G2.com.

The system set in place seem to be made by people that really understand CRMs and what CRM users would need. Review collected by and hosted on G2.com.

That it is lacking some features but I am confident they will come through! Review collected by and hosted on G2.com.

Task flow functionality makes it incredibly easy to remain focused without switching back and forth between windows. Review collected by and hosted on G2.com.

There are a few quirks that make it a bit complicated to learn at first, mainly, just knowing how to use specific functions in the right places. Example would be certain sequence options are only available in specific parts of the Sequences section of Outreach. Review collected by and hosted on G2.com.

The tool is super simply and easy to use - incredible for call blitzs.

Really intuitive - best feature by far is the linkedin integration! It really enhances my outbound messaging to ensure prospects can be engaged with meaningful outreach.

Sequences and tasks derived from that are ideal - allowing me to effectively personalise my messaging to prospects. Review collected by and hosted on G2.com.

Analytics could be improved - to make it better for coaching and development. Review collected by and hosted on G2.com.

Easily track touchpoints for my contacts and help manage my outreach towards targeted individuals.

On top of that, Success Plan has helped level-up Mutual Action Plans to help me know the state and health of a deal to help me accurately forecast and take ownership of my book of business.

Very easy to naviage through the solution. Features are not hidden and intuitive to use without reading documentation. Review collected by and hosted on G2.com.

Reporting for IC is not intuitive to help me navigate my own book of business. Review collected by and hosted on G2.com.

I love that Outreach acts as my personal assistant giving me a list of tasks to do each day Review collected by and hosted on G2.com.

So far, I can't see any thing I dislike about Outreach Review collected by and hosted on G2.com.

Outreach consolidates a suite of tools aiming to make the best experience possible when it comes to prospecting. The way the tools communicate with each other is pretty seamless, making the work of and SDR wffortless for the most part. No longer worry about the daily annoyances and focus on personalizing your prospecting experience while chatting with customers. Review collected by and hosted on G2.com.

Would love to see integrations with other technologies in the lead gen space. Review collected by and hosted on G2.com.

I like Outreach's user-friendliness and automation. It's a time-saver, making personalized communication a breeze. The analytics and team collaboration features are game-changers. Excellent customer support seals the deal Review collected by and hosted on G2.com.

Limited reporting options and no live support chat Review collected by and hosted on G2.com.

I appreciate the ability to organize in a way that makes sense. The various tools/structures can be utilized differently depending on the user which is helpful. Review collected by and hosted on G2.com.

Reporting needs work. Often I am left piecing together different views to get the whole picture. Reporting can also "appear" differently depending on where you are looking, and it is often hard to communicate this to leadership. It's hard to report on reporting that is shared through Outreach. I build out my own sequence performance review weekly, which takes 2-3 hours. Exporting details can also be hard as there is a 75-character cut-off of the sequence name, which is less than ideal. There are many things I would change about reporting. Review collected by and hosted on G2.com.

Outreach is a great tool for building pipeline. It's also easy to create valuable content to help the sales team succeed. Our customer success manager and rep are greast, and the chat support is reallly helpful. Review collected by and hosted on G2.com.

It does not yet have functionality for downloading our content into a spreadsheet or Word file, sequence body content is not searchable (for finding and replacing obsolete words, claims, etc.) and there's no A/B test reporting that you can download. Review collected by and hosted on G2.com.