Outreach
Editedit
Play Video
Outreach
Show rating breakdown
4.3 out of 5 stars
See all 3,460 Outreach reviews
Save to My Lists
Paid
Claimed
This profile has been claimed and optimized by Outreach.
Optimized profiles are more likely to have the most up-to-date content, fast response times, current pricing, and more.
Contact Outreach
Optimized for quick response

Outreach Reviews & Product Details - Page 17

Editadmin

Outreach Overview

Editedit
What is Outreach?

Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle. Outreach is the only company to offer sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. More than 5,500 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson depend on Outreach to power their revenue organizations. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.

Outreach Details
Product Website
Discussions
Outreach Community
Languages Supported
German, English, French, Spanish
Show LessShow More
Product Description

Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle.

Seller Details
Seller
Outreach
Company Website
Year Founded
2014
HQ Location
Seattle, WA
Twitter
@outreach_io
7,776 Twitter followers
LinkedIn® Page
www.linkedin.com
1,327 employees on LinkedIn®
Description

Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle. Outreach is the only company to offer sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. More than 5,500 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson depend on Outreach to power their revenue organizations. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.

Chris B.
CB
Overview Provided by:
Chris Branding

Recent Outreach Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Outreach - The All rounder"
Easy to use and makes it simple to follow-up with prospects. Especially great with Chorus integration.
Read more
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"The best tool to automate your sales sequences"
That I can focus on calling and reach out to more customers.
Read more
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"My team could not live without Outreach"
Just overall very good features & functionalities, including good reporting. We use Outreach on a daily basis and so far the integrations are prett...
Read more

Outreach Pricing

Future Outreach Customers
Contact Us
See Outreach pricing
Security Badge
Outreach Security
Get security information from Outreach to help you buy the right software. View Security Information

Outreach Media

Outreach Demo - Sequences
Help reps engage buyers with personalized interactions throughout their buying journey. Orchestrate all key sales activities — like emails, phone calls, social media touches — utilizing proven playbooks & messaging.
Outreach Demo - Outreach Kaia
Use Kaia, Outreach’s conversation intelligence solution, to automatically take notes, flag action items, summarize meetings, and receive in-the-moment product and competitive information so you can nail every sales meeting.
Outreach Demo - Outreach Commit
Outreach Commit delivers real-time pipeline analysis and buyer engagement signals to bring science to the art of forecasting, enabling revenue leaders to go from guessing the future to changing it with recommended actions.
Outreach Demo - Outreach Success Plans
Use Success Plans to engage and collaborate with the right buyers, build trust and alignment, and increase deal velocity.
Outreach Demo - Outreach Reporting
Improve results with actionable insights. Know the times, channels and sequences that reach prospects best.
Play Outreach Video
Play Outreach Video
Play Outreach Video
Play Outreach Video
Play Outreach Video
Editedit

Official Downloads

Answer a few questions to help the Outreach community
Have you used Outreach before?
Yes

Video Reviews

Review by Brooke P.
Outreach review by Brooke P.
Play Outreach review by Brooke P.
Outreach is essential for the SDR fucntion
Review by Ian B.
Outreach review by Ian B.
Play Outreach review by Ian B.
Outreach Review
Review by Kairav S.
Outreach review by Kairav S.
Play Outreach review by Kairav S.
Best Cold Outreach/Email Sequence tool
See all video reviews

3,460 Outreach Reviews

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
3,460 Outreach Reviews
4.3 out of 5
  • Sort By:
    G2 Sort
3,460 Outreach Reviews
4.3 out of 5
  • Sort By:
    G2 Sort

Outreach Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OutreachQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Outreach?

Very easy to use and their customer support is amazing! Review collected by and hosted on G2.com.

What do you dislike about Outreach?

The software takes a little getting used to, not intuitive out of the box. Review collected by and hosted on G2.com.

What problems is Outreach solving and how is that benefiting you?

They are making it easy to manage my outbound activity to prospects. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Meredith Franks Winslow of Outreach
Editedit

We're thrilled to hear that you find Outreach is helping your prospecting and that you've had a positive experience with our customer support team. Your feedback about the software's intuitiveness is valuable, and we're constantly working to improve the user experience. We appreciate you taking the time to share your feedback!

Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Outreach?

Automatic email throttling and engagement data is very helpful for my work. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

Outreach can be glitchy at times. The screen will skip around when trying to hover over prospects to find out details such as email or phone number. Review collected by and hosted on G2.com.

What problems is Outreach solving and how is that benefiting you?

mass emailing is easy with outreach and time consuming without the tool Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Outreach?

Call, email, sequence, linkedin from one spot. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

Freezes up at times. Linkedin salesnav integration can be clunky. Does not record all phone calls. Email typing view needs to be better- tough to resize images Review collected by and hosted on G2.com.

What problems is Outreach solving and how is that benefiting you?

Giving me one central place to call on, email, and engage prospects Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Hannah M.
HM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Outreach?

From its simple setup on the admin side, to the ease of use for reps, and control it gives to standarization (all while leaving room for creativity and testing), is unmatched! I just had a question for support and they responded and had it solved within 10 minutes. Game changers! Review collected by and hosted on G2.com.

What do you dislike about Outreach?

Love Outreach, nothing bad to say about this platform. Review collected by and hosted on G2.com.

What problems is Outreach solving and how is that benefiting you?

Open rates, reply rates, clickthrough rates, call durations, you name it! Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
John K.
JK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Outreach?

It is very robust. Lot's of features available that meet our needs and then some. The user face is easy to navigate and is effective for SDR's and AE's to use. Call sound quality is usually pretty good. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

Even after saving a setting or update to a contact, you have to refresh the page to see the change or update. There are times where screens load slowly. It does require a decent about of administration work to keep everything humming along - but I suppose most tools like this do. Review collected by and hosted on G2.com.

What problems is Outreach solving and how is that benefiting you?

Outreach helps us efficiently cold call and email. It keeps everyone in the sales organization on the same page across our different channels of out reach. We also use Outreach to manage SDR and AE activity. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
JH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Outreach?

The Thursday morning Keynote emphasizing the practices the SDR team goes through to reach their monthly and quarterly targets. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

I wish some of the breakout sessions went to a little more depth with numbers and figures to highlight some of the practices they were talking about. Review collected by and hosted on G2.com.

What problems is Outreach solving and how is that benefiting you?

Outreach has always made it easy to set up and keep track of prospect messaging. It's benefitting me as I write content for our SDR team and create messaging and sequences for them. So having an abundance of a sequence library is making it easy to keep track of what messaging is resonating with the team. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Mattia B.
MB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Outreach?

Porpt response and customer support assistance.

From sales execution, to account management to customer support people are attentive, kinf and prepared about any topic. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

As a cons of the platform it's the degree of difficulty in understanding how it works and finidng out tips and tricks takes a lot of time. The Outreach University videos are quite lenghty but useful. Review collected by and hosted on G2.com.

What problems is Outreach solving and how is that benefiting you?

Outreach.io is allowing us to shoot up to 1,000 emails per day and engage more with prospects, gives a good overview of data and allows us to take next steps based on objective and clear analysis. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Jonathan W.
JW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Outreach?

Sales loves it. Great interface for managing contacts. You can drop new prospects into unique sequences for automatic follow-up. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

The data structure has NO field types, and no unique API field names. Only field names/API names are Custom 1, Custom 2, etc.

All field types are TEXT. No date, boolean, picklist, number, currency, or any other field type. So when trying to connect to another system via API or tool like Tray.io, you need to know the number of the Custom Field name (i.e. 1, 2, 3, 4...) because you cannot SEE a unique field name... again, only the "custom" field name.

Label is just what users see

Name is what developers have to deal with (for API connecters or middleware of any kind)

AND if connecting to another system, you have to do a complex routine for EVERY FIELD to convert data TO text fields on the way into Outreach, and back to the field types you need in the other app you're connecting. Absolute nightmare.

There is also a limited one-to-many relationship between accounts and prospects.

It all comes down to Outreach is NOT a CRM or enterprise-level app. Connect it to Salesforce, and you'll be okay. Review collected by and hosted on G2.com.

What problems is Outreach solving and how is that benefiting you?

Already stated, but it's great for managing new contacts/prospects for the sales team. If you're an admin, you will be frustrated. The main issue is that you cannot even do custom views on objects. Just move around modules...not fields like SF. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
DT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Outreach?

Mostly functional and as-advertised. Intuitive for end-users and admins alike. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

No support for the Salesforce Integration User license type. Needs a full Salesforce user for an integration user. Review collected by and hosted on G2.com.

What problems is Outreach solving and how is that benefiting you?

Provides a cadence tool with auto-entry criteria and a built in dialer, allowing our sales team to engage with high volumes of leads. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Hariharan M.
HM
Sr. Account Executive
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Outreach?

Cadence creation and user interface is very smooth. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

I couldn't go to create multiple sequence for one lead, hard to run 2 campaign at single time for a lead Review collected by and hosted on G2.com.

What problems is Outreach solving and how is that benefiting you?

Followup with customer , on time predictability towards sales and pipeline - Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

Outreach Comparisons

Compare Salesloft vs. Outreach
Compare Salesloft vs. Outreach
OutreachVSSalesloft
Compare Outreach vs. Apollo.io
Compare Outreach vs. Apollo.io
OutreachVSApollo.io
Compare Outreach vs. Gong
Compare Outreach vs. Gong
OutreachVSGong
Compare Outreach ratings to similar products

Top Rated Outreach Alternatives

Salesforce Sales Cloud
(23,244)
4.4 out of 5
Clari
(5,432)
4.6 out of 5
Apollo.io
(8,392)
4.7 out of 5
See all Outreach Alternatives

Explore More

Data Center Infrastructure Management (DCIM)
Best Payroll Software
Best 3D Modeling Software
Medium of Exchange
Tontine
Code Climate Velocity
Microsoft 365 Reviews
Trading Platforms
Pros and Cons Details
Outreach
Contact Outreach