Outreach Reviews & Product Details - Page 13

Outreach makes it easy to import, track, and collaborate. I find it seamless to update prospects information, get them into sequences, and get support if needed. Review collected by and hosted on G2.com.

The only con is that when it is first enabled it is very daunting. There are lots of settings and nuances that- if done incorrectly- can be troublesome. But once you get the hang of the platform and learn what to keep an eye on. Review collected by and hosted on G2.com.

The UI, the ease of it all, all of the ways i can set reminders for myself to do something. Review collected by and hosted on G2.com.

Somethings I would think would be obvious to have like if i mark an email as invalid, to have it not able to send emails to that one and move to the next email i have on file, or not being allowed to enroll in multiple sequences or the same sequences (even if i enrolled them with the marked bounced email, i have to delete and remove the prospects email and from that sequence, which then deleted my history that i tried to reach out to them). Review collected by and hosted on G2.com.

The standout feature of Outreach is its robust automation of sales engagement processes. This can significantly streamline workflows, allowing sales teams to focus more on actual selling rather than the administrative tasks. The platform's ability to organize and prioritize tasks ensures that sales reps follow up with leads and opportunities at the most opportune times. Additionally, its analytics and reporting capabilities provide valuable insights into sales activities, helping to refine strategies and improve performance over time. Review collected by and hosted on G2.com.

Some users might find that Outreach has a steep learning curve due to its extensive features and functionalities. This can lead to a longer onboarding process for sales teams. Additionally, the software can be quite complex, which might be overwhelming for smaller teams or businesses that do not require such a high level of sales automation. There have also been mentions of occasional glitches and the need for more intuitive integrations with other CRM platforms to streamline data syncing and usability. It is also on the pricier end of softwares. Review collected by and hosted on G2.com.

Works fantastic in combination with Sales Navigator and Apollo. It's making outreach and sequencing so much easier. Great reporting and dashboarding complete the user experience Review collected by and hosted on G2.com.

I dislike that contacts without emails get stuck in the prospect lists and the fact that we still have to clean up moved on prospects after changing companies. Review collected by and hosted on G2.com.

I love the user interface for outreach and how customizable it is. Once you get it setup, it's very easy and efficient to use. Review collected by and hosted on G2.com.

It was not the most intuitive tool to use at first and I had some initial problems with integration with LeadIQ. All resolved now though. Review collected by and hosted on G2.com.

Being a system admin/owner it is refreshing when you are trying to integrate different active processes/systems and you run into a blocker. The technical support is fast and superior to other companies I have experienced. Quick to understand the issue without following a script. Actionable response. When we had an issue in the removal of a very old version and replacement was "hung" they resolved that issue overnight and allowed us to progress removing a blocker on a custom trigger we had implemented for another product. Review collected by and hosted on G2.com.

understanding of the synchronization in two way configurations is lacking Review collected by and hosted on G2.com.

Sequence building, analytics, integration with salesforce Review collected by and hosted on G2.com.

InMail integration could be better. Full email sequence Review collected by and hosted on G2.com.

Two things I love about Outreach (which I use every day!)

1. Email sequencing is powerful, intuitive, and has great reporting. Haven't seen anything better on the market.

2. Call feature using local number is reliable and has been a game changer for cold calls. Review collected by and hosted on G2.com.

The activity reporting could be more intuitive to use and more customizable. Also, I wish there was a power dialer feature built into their calling tool. Review collected by and hosted on G2.com.

Outreach is great for gaining intelligence on customers and propsects and answering questions like "who is engaging with our content" and automate sales motions around that. I especially like the ability to see which propsects are opening our Outreach emails, both for customers at the top and bottom of our funnel. Review collected by and hosted on G2.com.

No outreach software can replace solid strategy. If your company doesn't have a clear, compelling value prop and call to action, no amount of automation is going to help you book and covnert more meetings. Review collected by and hosted on G2.com.

What I like about Outreach is the ease of use. It's very user friendly and has great integrations with SFDC which is huge for my team. In the few cases where I've needed it, the support has been quick and super helpful as well. Review collected by and hosted on G2.com.

One thing I would like to see change is the file size max for attached files (pictures, PDFs, gifs) within automated and non automated email sequences. Also, for non automated email sequences you need to make the window larger for users to be able to personalize and edit the emails from the sequence before sending. Review collected by and hosted on G2.com.