Outreach Reviews & Product Details - Page 100

The status icons, reports, and overview ribbon on sequences are just some of the features I like about Outreach. Easy to navigate and find data points when I need them. Review collected by and hosted on G2.com.

It would be great if I call pull aggregate Call stats on multiple sequences. I can't do that now. I have to pull on each Sequence separately. Also, I would love to screen share with online chat support instead of having to send them images. Review collected by and hosted on G2.com.

Easy to build sequences and track results

Good integration into gmail

Prospect lists / filtering

Customer support Review collected by and hosted on G2.com.

I think the sentiment tracking needs to improve

Collections

Lack of collaboration while building out sequences / emails

Call and email times reporting - should be weighted based on amount of volume

Outreach Meetings Review collected by and hosted on G2.com.

It has many similar capabilities to other products out there, powerful and expensive.

After spending months trying to address some integration issues and not being able to use the product, their team didn't even respond to my ticket. Review collected by and hosted on G2.com.

Unhelpful. Trying to get responses from support, let alone solutions is a trial. Review collected by and hosted on G2.com.

Outreach is a great way to flesh out procedures and connect with individuals. Extremely beneficial when managing a group and excellent for measuring key performance indicators. Having the ability to dive into every user and prospect and determine their level of interaction with your campaign is incredible. This tool was essential for building a solid pipeline of deals to close. Review collected by and hosted on G2.com.

What I detest about Outreach is that I don't receive any training from my employer during onboarding. Review collected by and hosted on G2.com.

How well it keeps you organized and your calls. Review collected by and hosted on G2.com.

Actually - everything I disliked when I first started using it I figured it out and I like it all. Review collected by and hosted on G2.com.

Outreach is easy to use, its UI is intuitive, and it comes with a robust suite of in-app analytics that helps managers and reps understand their efficacy and impact. Review collected by and hosted on G2.com.

There is nothing that comes to mind, but AI coachability (guiding reps) is something that can be improved / built upon. Review collected by and hosted on G2.com.

Layout and UI was very intuitive. Metrics on campaign, means of contact, & number of steps before success gave great insight for future success Review collected by and hosted on G2.com.

Unified prospect database capabilities not fully encompassing. Disposition can be flipped from 1-off non-sequence tasks Review collected by and hosted on G2.com.

Integration with existing tech stack, works flawlessly with email and CRM. Review collected by and hosted on G2.com.

It's always an open tab in my browser that I can't disable. Review collected by and hosted on G2.com.

It is easy to use and very efficient to reach out to sales contacts Review collected by and hosted on G2.com.

nothing at the moment. it has everything i need to work smart Review collected by and hosted on G2.com.

Outreach helps me organize all of my cadences in a simple and easy way. It gives me total visibility into my prospecting, helps automate manual processes, and is a pleasure to use (from a UI perspective). Review collected by and hosted on G2.com.

Although outreach is not designed to be a CRM, it would be helpful if there was a way to merge duplicate contacts. Review collected by and hosted on G2.com.