Outreach Reviews & Product Details - Page 98

Organization is the key component when using Outreach! Review collected by and hosted on G2.com.

When I add accounts to my sequence, it can be very overwhelming to the point that I am unable to make all the calls that are due on any giving day. Review collected by and hosted on G2.com.

I like how you are able to write down call tasks as reminders as well as the simplicity of writing down notes for each call and having everything logged in one place. Review collected by and hosted on G2.com.

There are moments when outreach can be slow, and sometimes it doesn't sync well with salesforce where it is slow or the tab doesnt appear. Review collected by and hosted on G2.com.

What I like most of Outreach is the easiness and agility of the platform. It makes it better to work within Outreach than the CRM itself because Outreach is very fast and responsive. Review collected by and hosted on G2.com.

I think there's always room to improve, sometimes I see it's not tracking properly emails opening and clicks, but not sure if it's because of the prospect's emails servers. Review collected by and hosted on G2.com.

It makes reaching out to clients easy and seamless. Sending any types of communication to clients as wells as automating the follow up allows us to keep track of prospects and clients responses. Review collected by and hosted on G2.com.

From a new user's perspective, The interface can be a litter more user-friendly. Review collected by and hosted on G2.com.

Managing the entire outbound and top-of-funnel lead generation process. Review collected by and hosted on G2.com.

Feature and setting nomenclature inside the Outreach platform can often be unique to SDR work and doesn't necessarily align with other industry-standard tools like Salesforce or Hubspot. That being said, this is hardly a staller, as Outreach University and the Outreach Knowledge Base are fantastic and more than compensate! Review collected by and hosted on G2.com.

The UI is absolutely gorgeous. The more I have used this application, the more I have come to appreciate the attention to detail. This app brings beauty AND productivity to my work. Review collected by and hosted on G2.com.

I suppose I dislike the fact that I only get to use this app through my company. At the current price point, it wouldn't make sense for me to license this app for personal use. However, I can imagine many personal use cases. Review collected by and hosted on G2.com.

Connection with Linkedin and the task field, permits to control and eventually delegate to team mate the execution of an outbound program. Integration with CRM is also providing operational efficiencies Review collected by and hosted on G2.com.

There is no option to send video messages directly through Linkedin, you have to use third parts software, like Vidyards. On the other hand, in our CRM we have track of activities via contacts, not via leads Review collected by and hosted on G2.com.

being able to track all account activity (email, calls, etc.) on a single sheet and then receiving a daily email update with progress Review collected by and hosted on G2.com.

some learning curve required to use and interpret effectively ... not the most intuitive program ever used Review collected by and hosted on G2.com.

Have lot's of automation capabilities; sequences are easy to configure and use. Users like the UI and say it is easy to use and feel it is stronger than the competition. Review collected by and hosted on G2.com.

Have had a lot of outages in the past 6 months which can be very disruptive to our teams. A better, real-time SFDC connection would be helpful to more nuanced automation as well/ Review collected by and hosted on G2.com.

The ability to use templates snippets to quickly access reusable content greatly speeds up email composure. The reply follow up feature ensures that nothing slips through the cracks. Review collected by and hosted on G2.com.

Not a lot of downsides to speak of -- sometimes our organization hits our API limits. Perhaps better notifications for our admins before we reach these limits would help. Review collected by and hosted on G2.com.