MoEngage Pros and Cons

And best thing, i would say about the tool updates basis the new marketing opportunities you can think of via communications. And when you discuss with moengage team, and you hear that its already in pipeline. Review collected by and hosted on G2.com.

As such i don't feel any. But yeah, I think if moengage can add something to make it more easy onboarding of the tool to the client is self integerated channels and provide Email/SMS/Whatsapp services too.

Because as a client, it becomes a big task, integerating all different vendors onto the tool. Review collected by and hosted on G2.com.

It has so many features which makes everyone to engage easily and retain effectively. Review collected by and hosted on G2.com.

It is expensive and the Initial Integration of It is bit Challenging. Review collected by and hosted on G2.com.

Push notification, Report Analysis , Creating Dashboards. Review collected by and hosted on G2.com.

No, there is noting to like disliking moengage. Review collected by and hosted on G2.com.

The UI is so easy to understand and simple. Ease of implementation and integration with other tolls and their Customer support is very good. Review collected by and hosted on G2.com.

Some features are only restricted to only some capaigns or flows. Review collected by and hosted on G2.com.

To create a multiple Campagins and crating Segment mails to our useres , also it soo easy to craete a Dashboards and get detailed Reports of campaign and Users Review collected by and hosted on G2.com.

There is nothing to dislikeing the MoEngage, this tool is so user frendely. Review collected by and hosted on G2.com.

MoEngage has the most advanced segmentation of campaign and Analytics reports and targets the customer Review collected by and hosted on G2.com.

I haven't found anything yet to dislike this platform. Review collected by and hosted on G2.com.

We were provided excellend customer support and the no of features offered are also suited to our business and is scalable. The tutorials are helpful for self learning Review collected by and hosted on G2.com.

Could not find Any Dislikes about MoEngage Review collected by and hosted on G2.com.

MoEngage is great since it makes it easier for me to understand customers. It does an excellent job of gathering all the data I have and producing insightful analysis then i can utilise those insights to craft experiences that each user feels unique about.

It's quite convenient to be able to categorise customers according to their preferences and behaviour with that i can design ads campaigns that effectively target each demographic.

Overall MoEngage is a useful tool for any marketer looking to create a sense of specialness and loyalty in their clients. Review collected by and hosted on G2.com.

Despite the fact that MoEngage is designed to provide campaign optimisation and AI-driven insights.

I've discovered that the AI falls short of expectations. It should use more accuracy and customisation upgrades to really live up to its claims. Review collected by and hosted on G2.com.

Moenagage provides in-depth analytics on user's behaviour in the app which helps us improve our campaigns & our product overall. For eg: Using Behaviour & funnel analytics on Moengage, we were able to identify that our clients prefer to analyse a stock before placing their orders, which made us change our order placement journey from direct redirection to now routing the user via the company analysis(Quotes) page.

Moengage also allows hyper-personalisation by use of various user attributes which enhances the customer's experience on the app.

Also the customer support is usually pretty quick at helping us with our issues/queries. Review collected by and hosted on G2.com.

The AI tools being provided do not seem to be well trained yet, and sometimes throw random responses, this could be improved.

There are issues related to certain channels like In-app which is an important channel for us.

Flutter support must be improved upon. Review collected by and hosted on G2.com.

MoEngage offers all the capabilities of a complex email marketing platform but has a great, simple user interface. Their support team does an excellent job of getting clients onboarded within a timely manner and continues to follow up after implementation. Review collected by and hosted on G2.com.

There are a few things throughout the platform that could probably be made easier, especially if you're used to a more basic esp like MailChimp or Campaign Monitor. Review collected by and hosted on G2.com.