MoEngage Pros and Cons

- Data Analysis is very easy.

- Support is superb.

- New feature request are delivered pretty fast. Review collected by and hosted on G2.com.

- There are a lot of issues related to In-App campaigns which needs to resolved at product level on priority as it is the most useful channel for my business.

- Flutter support can be improved. Review collected by and hosted on G2.com.

Im closley working with key metrics and analysing Daily Active, Analysing Customer behaviour, for this task MoEngage plays a major role personalized marketing through multi channel enagagment Review collected by and hosted on G2.com.

I Really don't have any dislike about MoEngage we can utlize this tool to get the maximum out of it Review collected by and hosted on G2.com.

Automation which has significantly improved our efficiency, the quick responses from the customer support team, assistance by the designated CSMs with their experience and vast knowledge of various aspects like industries, A/B testing etc & are most helpful, the workshops are engaging and always teach something new, also allowing us to network within an outside our industries. The implementation & integration of new features on regular basis. I personally find the overall look and feel of the tool very easy to use and navigate through or explore. Review collected by and hosted on G2.com.

The loading time taken by the pages to load new data can be improved in my opninion. The campaign editing tools integrated into in this software can be enhanced and maybe made a little more modern feel. Review collected by and hosted on G2.com.

Minimal intervention once it has been integrated. Event integration is awesome you can get live events and analyse the same through their dashboard. Review collected by and hosted on G2.com.

Some android devices might not get notifications which should be solved. Review collected by and hosted on G2.com.

Every week, there is always a weekly review where the MoE Account Executive (AE) conveys features that can be optimized to increase AstraPay's user engagement. Additionally, every quarter, they also hold a QBR Review, which is very informative and insightful as they share about our performance/achievements during a certain period and provide recommendations or insights that can be beneficial to improving our performance or achieving KPIs. Furthermore, the AE is very responsive and easy to reach, which is very helpful if we experience any issues in operating MoE as we use MoEngage in daily basis. Review collected by and hosted on G2.com.

So far, everything is all good. There's nothing to dislike. Review collected by and hosted on G2.com.

It was most helpful in creating customized dashboards for campaigns and analyzing user behavior and following up on Acquisitions, get all summaries in reports. Review collected by and hosted on G2.com.

I don't dislike MoEngage, because it is so simple and user-friendly. Review collected by and hosted on G2.com.

I like the most about MoEngage is users targeting and their customer support. also it is very easy to operate. Review collected by and hosted on G2.com.

MoEngage doesn’t support RCS or email annotation yet. we still facing the issue to send communication with 3rd party tool. Review collected by and hosted on G2.com.

Coming from first hand experience, Moengage is the Best CRM platform. Their features, UI design, the product overall is user friendly with access to multiple form of communication. Their team is also always there to assist us in any road blocks and update us about industry trends/ new features etc. Review collected by and hosted on G2.com.

Moengage is an amazing platform, however it's only available in the desktop version. A mobile version could also be helpful here. Review collected by and hosted on G2.com.

It is an incredibly powerful CRM tool, allowing power users to create very customized user flows and automations.

Their account management team is superb -- incredibly responsive and very dedicated to helping their clients succeed.

Their product and tech team do a great job of soliciting customer feedback and incorporating that feedback quickly onto the platform. I am really impressed with how quickly they can add new enhancements. Review collected by and hosted on G2.com.

It's designed for power users so offers a lot of flexibility and customizations along a large number of dimensions. This brings with ith a pretty steep learning curve. However, it's absolutely worth spending the time to get to know its functionality, because you'll get a lot of ROI for your time. Review collected by and hosted on G2.com.

I like the user-friendly interface in MoEngage where we won't need more technical expertise. Right from scheduling a Campaign, Analytics, Monitoring, Automation and delivering a personalized message the interface is so easy to work. Review collected by and hosted on G2.com.

Email Spam rate deduction is not so accurate in this they need a more space for improvement. Review collected by and hosted on G2.com.