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Martello Vantage DX Reviews & Product Details

Martello Vantage DX Overview

What is Martello Vantage DX?

Martello Vantage DX is the only Experience Management Solution purpose-built for Microsoft Teams and Office 365. IS MICROSOFT TEAMS DOWN? Know instantly which users are impacted, in which locations and who is responsible. Vantage DX transforms Microsoft Teams call performance data into monitoring insights. This allows you to detect, alert, and help prioritize all Teams issues. Whether at the user, location, network or tenant level. UNDERSTAND IN SECONDS THE ROOT CAUSE OF A MICROSOFT TEAMS OR MICROSOFT 365 ISSUE Martello Vantage DX constantly analyzes network quality from end-to-end, between your critical locations and users and Microsoft cloud services. This allows you to pinpoint exactly where any latency is introduced and who owns a Teams, SharePoint, OneDrive, Exchange, or Office Web app network quality issue. DETECT PERFORMANCE PROBLEMS IN REAL-TIME AND PREVENT ANY SERVICE DISRUPTIONS Martello Vantage DX immediately detects any Microsoft Teams slowness and Microsoft 365 service issues, giving you the information you need to fix these problems before they affect your business productivity. Synthetic transactions tests the entire set of Microsoft Modern Workplace features – including Teams, OneDrive, Exchange, SharePoint, Office Web Apps, Azure AD Connect, ADFS and more – on a 24/7 basis, from all your critical locations. MAXIMIZE OFFICE 365 AND MICROSOFT TEAMS ROI - Reduce mean time to repair (MTTR) and associated costs for any Microsoft 365 issue - Increase business productivity by ensuring the best quality of service - Lower total cost of ownership (TCO) while increasing user satisfaction

Martello Vantage DX Details
Product Website
Languages Supported
English
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Product Description

Martello Vantage is a cost-effective, modular suite of products designed to prevent, detect, troubleshoot and address UC performance problems like delay, jitter, packet loss and poor voice quality.

How do you position yourself against your competitors?

Martello understands that Microsoft 365 and Microsoft Teams service quality relies on multiple internal and external services. Traditional monitoring tools usually focus on one side of the equation such as network or devices, sometimes calls quality or SBCs.

But no monitoring tools provide the full picture of Teams and Microsoft 365 service quality. You need to also monitor the devices that are used, the Microsoft datacenter through the network, the 3rd party services involved and the entire Teams feature set from collaboration to Telephony and underlying Microsoft 365 workloads.


Seller Details
Seller
Martello
Company Website
Year Founded
2009
HQ Location
Ottawa, ON, Canada
Twitter
@MartelloTech
1,268 Twitter followers
LinkedIn® Page
www.linkedin.com
82 employees on LinkedIn®
Description

Martello is a technology vendor specializing in digital experience monitoring and optimization solutions. Their offerings focus on enhancing the performance and reliability of applications and services, particularly in complex IT environments. Martello's products utilize advanced analytics to provide insights into user experience, ensuring organizations can proactively address issues and improve service delivery. For more information, visit their website at https://martellotech.com/.


Sara P.
SP
Overview Provided by:
Director of Communications Manager at Martello Technologies

Recent Martello Vantage DX Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"MS Teams + network analytics"
Ability to drill down on poor Teams calls; Diagnosing hardware/network/accessory causes; Visibility of network trouble spots
SH
Suhaidi H.Mid-Market (51-1000 emp.)
4.5 out of 5
"Simple fix for our Microsoft Team call problem"
Analyzed and find network problem to optimized Microsoft Team Call. Pevent outages with the network to have a smooth call experience on the call se...
BK
Borhan K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Modern Microsoft Exchange monitoring solution"
Solve issues of hybrid deployment and configuration of Microsoft Exchange. Monitors email service and securing any cybersecurity risk that might ha...
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Martello Vantage DX Media

Martello Vantage DX Demo - Troubleshoot Microsoft Teams  Call and Video Issues and Outages
Vantage DX combines the power of Microsoft Teams real user monitoring with proactive synthetic transactions. This data is paired with network performance monitoring. IT teams can quickly detect, qualify and act on Teams outages, user experience issues, call quality issues and meeting rooms issues.
Martello Vantage DX Demo - Microsoft Teams Meeting Room User Experience Management
Stay ahead by identifying any performance issues in your Microsoft Teams Rooms before they escalate. Pinpoint your busiest Teams Rooms and keep a vigilant watch on their performance. Guarantee optimal functionality of your Teams Rooms devices and equip yourself with rapid troubleshooting capabili...
Martello Vantage DX Demo - Microsoft Office Web Application and PowerApps Availability and Performance
Test the performance of all your Office 365 web applications and PowerApps to ensure Office 365 down issues don’t become business productivity problems.
Martello Vantage DX Demo - Solution comparison chart
Purpose-built for MS Teams experience monitoring
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Official Interactive Demo

Martello Vantage DX demo available

Try an interactive demo created by the software seller (right here on G2).

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8 Martello Vantage DX Reviews

4.7 out of 5
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8 Martello Vantage DX Reviews
4.7 out of 5
8 Martello Vantage DX Reviews
4.7 out of 5

Martello Vantage DX Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
JS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Martello Vantage DX?

Easily solve problem that lowering call quality on Microsoft Teams Phone Calling Plans. Call center is ciritical for us to connect and provide support for customer and clients. Quick implementation process that connect features between Martello and Office 365. Review collected by and hosted on G2.com.

What do you dislike about Martello Vantage DX?

I have not experince anything to dislike about this platform. It maybe confusing on the first initial contact after onboarding, but that is the only one experience that I had. Review collected by and hosted on G2.com.

What problems is Martello Vantage DX solving and how is that benefiting you?

Scalability ability to integrate and analyzed our phone call program has improve our call center effectiveness in responding to call support. Easy to navigating betweem tools to find problem and issues with the operation. Review collected by and hosted on G2.com.

ML
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Martello Vantage DX?

I have use Martello Vantage DX frequently to monitor and analyze network connection health for our Office 365 application. Unified all call and communication medium controller on one platform. Microsoft Team Phone PSTN call quality measurement controller is easy to view the data insigth. Review collected by and hosted on G2.com.

What do you dislike about Martello Vantage DX?

I have no dislike or hate with this platform. It does yielded the best result so far from other platform solutions that I have use. Review collected by and hosted on G2.com.

What problems is Martello Vantage DX solving and how is that benefiting you?

Help to make Team meeting call quality on the top performance with the lowest network interruptions. End-to-end data visibility that help to analyze and measure call performance. Review collected by and hosted on G2.com.

SH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Martello Vantage DX?

Analyzed and find network problem to optimized Microsoft Team Call. Pevent outages with the network to have a smooth call experience on the call session. Make sure to have the best performace with Microsoft application and make it easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Martello Vantage DX?

No dislike so far. Have use it for two years and has solve many SaaS slow performance problem. Review collected by and hosted on G2.com.

What problems is Martello Vantage DX solving and how is that benefiting you?

Collect, combine and analyze call data to find the best setting to a flawless network operation. Not only relied on support ticket by user to monitors network performance. Monitors Team direct routing. Review collected by and hosted on G2.com.

BK
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Martello Vantage DX?

Solve issues of hybrid deployment and configuration of Microsoft Exchange. Monitors email service and securing any cybersecurity risk that might happen to the server. Easy tools provided to integrate between HealthSet and Backpressure events. Review collected by and hosted on G2.com.

What do you dislike about Martello Vantage DX?

Nothing that we dislike with this platform. Setup process is easy as the support team is very helpful in supporting us for the configuration works. Review collected by and hosted on G2.com.

What problems is Martello Vantage DX solving and how is that benefiting you?

Monitor email status, from email delivery rate to email que. Real-time notification on server health statues. Handle all email certification and authentication process for ADFS. Review collected by and hosted on G2.com.

RS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Martello Vantage DX?

The best about Martello Vantage DX are mainly because of the easiness of integration with Microsoft Team to produce better call quality. Keeping a close monitoring is easy and has us to quickly assesing problem and fault with the equiepment. Various features is available to support streamline implementation. Review collected by and hosted on G2.com.

What do you dislike about Martello Vantage DX?

I have no issues or dislike while operating Martello Vantage DX. For now, it is one of our critical software for business operations. Review collected by and hosted on G2.com.

What problems is Martello Vantage DX solving and how is that benefiting you?

To troubleshoot proces and monitoring network for our communication and calls quality. AudioCodes SBC give us an advantages on reporting and analytics of our communication reports. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Martello Vantage DX?

Ability to drill down on poor Teams calls; Diagnosing hardware/network/accessory causes; Visibility of network trouble spots Review collected by and hosted on G2.com.

What do you dislike about Martello Vantage DX?

Only downside is cost, but nothing good is cheap, right? Review collected by and hosted on G2.com.

What problems is Martello Vantage DX solving and how is that benefiting you?

VDX helped us diagnose of our offices that had ISP issues. Review collected by and hosted on G2.com.

PJ
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Martello Vantage DX?

No other product gives more detailed information about all O365 processes. Support in case of problems and during implementation is very good Review collected by and hosted on G2.com.

What do you dislike about Martello Vantage DX?

Creating queries is not really easy, takes some time to learn Review collected by and hosted on G2.com.

What problems is Martello Vantage DX solving and how is that benefiting you?

For all O365 related issues Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Martello Vantage DX?

They provide great support on their products, with knowledgable staff to assist with queries.

It provides in-depth data to anaylse your data. Review collected by and hosted on G2.com.

What do you dislike about Martello Vantage DX?

The training material could be expanded further going more into depth of the queries, which are one of its most useful features. Review collected by and hosted on G2.com.

What problems is Martello Vantage DX solving and how is that benefiting you?

We can determine issues and be proactive in our approach to resolving them. The tools it provides will keep things running smoothly. Review collected by and hosted on G2.com.