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Lucid Visual Collaboration Suite Reviews & Product Details

MA
IT Application Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Ease of use. The interface is laid out nicely and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Overall there is not much to complain about for the price. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

We have a lot of contractors for various projects and it is much cheaper to grant them a temporary Lucidchart license. I am then able to re-purpose the license to someone else once the contract is up. Review collected by and hosted on G2.com.

Lucid Visual Collaboration Suite Overview

What is Lucid Visual Collaboration Suite?

The Lucid Visual Collaboration Suite empowers over 70 million users globally to turn their ideas into reality. Trusted by 99% of the Fortune 500 and top organizations like GE and NBC Universal, Lucid offers powerful tools for visualizing concepts, streamlining workflows, and managing projects. With seamless integrations with industry leaders such as Google, Atlassian, and Microsoft, Lucid boosts team collaboration and accelerates project success. Its intuitive, real-time visual tools enable teams to plan, design, and execute projects with unmatched efficiency and clarity.

Lucid Visual Collaboration Suite Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish
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Product Description

Lucidchart is an intelligent diagramming application for understanding the people, processes and systems that drive business forward.

How do you position yourself against your competitors?

While some of our competitors require users to sacrifice valuable functionality for real-time collaboration, our cloud-based platform has collaboration built right in.

Organizations that use Lucid can expect a 410% ROI and save 146,000 hours of follow-up meetings over three years (according to a 2023 commissioned Total Economic Impact™ study conducted by Forrester Consulting).


Seller Details
Company Website
Year Founded
2010
HQ Location
South Jordan, UT
Twitter
@LucidSoftware
14,754 Twitter followers
LinkedIn® Page
www.linkedin.com
1,209 employees on LinkedIn®
Description

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With its products—Lucidchart, Lucidspark, and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian and Microsoft. Since the company's founding, it has received numerous awards for its products, business and workplace culture. For more information, visit lucid.co.


GV
Overview Provided by:
Marketing Leadership at Lucid Software (Lucidchart & Lucidspark) | LinkedIn Learning Instructor | B2B SaaS.

Recent Lucid Visual Collaboration Suite Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"An Intuitive Workflow Tool"
I have taken advantage of this tool for creating workflows, it’s a great tool that makes the process smooth and hassle free unlike other tools I ha...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Lucid has been seamless in bringing my visions to life for assignments and personal projects."
I enjoy the ease of sharing documents, especially because it aides in documentation and teamwork within organizations of larger size.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Lucid Review"
The product is intuitive and easy to use. I also like the ability to comment for team collaboration.
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Lucid Visual Collaboration Suite Media

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6,262 out of 6,263 Total Reviews for Lucid Visual Collaboration Suite

4.5 out of 5
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Lucid Visual Collaboration Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Lucid Visual Collaboration SuiteQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AH
Director of Marketing
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

My favorite part is being able to have multiple users in the software, live editing at the same time. It makes collaboration incredibly easy, and allows for to be accomplished in a short amount of time. My colleague and I were able to implement the tool in multiple use cases quite easily, and it has become a daily use tool for me. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

At times, certain quick action tools built within the software made it difficult to move objects around. Once I got the hang of the software, the issues decreased, but it still causes frustrating moments of "I didn't mean to do that!". Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lucid is helping us solve the issue of properly mapping out our processes, and allowing us to visually show each step in the process in an efficient way. The flexibility of the sandbox style board allows me to move things around as needed, without the restricted uses of other softwares, especially those native to operating systems (Word, Pages, etc.) Review collected by and hosted on G2.com.

VM
IT Administrative Support
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

The best thing I liked was the real-time collaboration while working on the Diagram. I used Lucidchart to create a Company's EER diagram for my Database class along with my teammate. The project was very bulky and kind of tough to work on. Lucid helped us tremendously by seamlessly integrating both users work and allowing a real-time collaboration which really helped speed up the project. I tried three different software for the same project, and I found Lucid to be the most useful because of this one standing-out seamless functionality. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

My project involved creating a EER diagram which required access to a lot of symbols, and visuals used in that particular space. I didn't find those symbols or signs in Lucid and so I had to manually create them again and again which was a bit time-consuming. There should exist a feature that allows to draw double lines with a small margin between the two. Also, I liked how it had the feature to make the lined dotted, solid, etc. However, EER diagram involves worked with entity boxes which sometimes need to double line crossed, I didn't find a double-lined rectangular box in Lucid for this purpose. Also, I couldn't get a double line triangular box which is used to represent a identifying relationship in an EER diagram. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

It is helping us create the Database org chart in a relatively short amount of time which is very helpful and cost-cutting as compared to other available options. Review collected by and hosted on G2.com.

BN
Software Solutions Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

As an architect, I rely on Lucidchart almost daily for creating detailed floor plans and system diagrams that clients can actually understand. Lucidspark has transformed our design charrettes - we can capture ideas from engineers, contractors, and clients in one collaborative space. The ability to move seamlessly between conceptual sketching and technical documentation saves us valuable time during tight project deadlines. Dead simple to implement and super helpful customer support. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

The CAD integration could be stronger - we still have to recreate many elements rather than importing them directly. Large, detailed architectural diagrams sometimes lag during client presentations, which isn't ideal. The subscription cost adds up when equipping our entire design team, and some specialized architectural symbols and templates are still missing from the library. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lucid keeps our system architecture documentation current and accessible across our engineering teams. I use it to create clear microservice boundaries, data flow diagrams, and sequence models that developers actually reference—unlike static documents that quickly become outdated. During design discussions, we can immediately update diagrams as decisions are made, which has cut down on implementation misalignments and reduced our technical debt. Review collected by and hosted on G2.com.

AS
Revenue operations analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Using Lucid is very easy and very user friendly, I used this to create a process flow and it turned out to be amazing and I have been pretty much using this tool post that, the tool has extreme features to design a process outflow and adjust the objects, arrows and keywords and it is easily shareable with your colleagues and friends, the integration was so easy that I had been able to finish a flowchart within a fraction of the time that I would take it creating on a word doc, the customer support team has been tremendously helpful on this product, plus you get a 1 month free trial use.

And Implementation of the tool is really awesome. as of now I think this is the best tool in this category available in the market. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

There are no such flaws that I came through, maybe If I use this more often, I may find anything but as of now there are no such flaws. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

It is solving time crisis, like I would have taken at least 2 hours to finish a flowchart but this tool has helped me save the time plus there is no mess or manual efforts required, everything is pretty much drag and drop. Review collected by and hosted on G2.com.

MS
Owner, President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

I've recently started using Lucid for my drawing and diagramming needs and have been extremely impressed. As someone new to this software, I found it incredibly intuitive and easy to learn. One of the biggest advantages I've experienced is its speed and responsiveness—unlike many other drawing tools that often lag or slow down, Lucid performs smoothly and reliably right within my web browser.

Lucid has significantly improved my workflow when creating detailed diagrams for residential new construction projects. It has streamlined collaboration with builders, architects, and clients, making communication clearer and more efficient. I'm genuinely thankful for how this software has simplified and enhanced my work. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Lack of icons and icon libraries. However, importing icons is extremely easy as I find them on the web. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Giving homeowners the ability to see the future technology that is going to be integrated into the home. I'm able to use icons on their floorplans to give them a glimpse of the future technology going to be installed. Review collected by and hosted on G2.com.

KS
Founder &amp; CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

I like how seamless of an experience it provides to the user. The tools and the website are easy to navigate, even for those like myself who have little to no experience in using design tools. I think my favourite part is also the simple layout, despite all of the numerous features it provides to the user. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

There are no ai agents to help execute multiple tasks at once, this would enable things to get done quicker and with less "fiddling" by the user. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

I signed up for Lucid when i was brainstorming for my startup and needed to add a compelling diagram to my slide deck, but other apps that i had used were not able to provide me with what i needed, however i found Lucid and it fulfilled all of my expectations. I believe it is a good product in an over-crowded market, that allows users to seamlessly navigate and create what they need. Review collected by and hosted on G2.com.

SC
BDR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Lucid Visual Collaboration Suite stands out because of its exceptional real-time collaboration features. The ability to simultaneously brainstorm, annotate, and update visuals with my colleagues has streamlined our decision-making processes dramatically. I also love how easily it integrates with other productivity tools we use daily. Customer support is great. I use it daily as its really easy to use and to implement. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

One minor frustration with Lucid Visual Collaboration Suite is the limited offline functionality. It would be beneficial to have more robust offline editing capabilities, allowing continued productivity in areas with unstable internet connections or while traveling Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lucid Visual Collaboration Suite effectively addresses the challenge of clearly visualizing complex stakeholder relationships in sales. By using the platform for account mapping, my team can quickly identify decision-makers, influencers, and champions within a prospect organization. This clarity helps us strategically prioritize outreach and close deals faster. Review collected by and hosted on G2.com.

MR
Customer Advisor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Lucidchart is one of those tools that just makes life easier. Whether you’re sketching out a workflow, mapping a network, or brainstorming ideas, it’s got a super intuitive drag-and-drop interface that feels effortless. The real-time collaboration is a game-changer—no more emailing versions back and forth. Plus, it plays nicely with Google Drive, Microsoft 365, and Slack, so everything stays connected. The templates are a huge time-saver, and the automation features make complex diagrams a breeze. If you need a flexible, user-friendly diagramming tool, Lucidchart is definitely worth a look. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

While integrations are strong, deeper customization options—like more automation or AI-powered suggestions—could make it even more powerful. Overall, it’s a great tool, but a little fine-tuning in these areas would make it even better. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

My team often collaborates on charts and diagrams, and it's very difficult to do this in Google Slides while maintaining formatting etc. Lucidchart solves that challenge for my team Review collected by and hosted on G2.com.

AC
Solution Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Lucid Visual Collaboration Suite?

These are the things I like the most about Lucid:

Lucid allows my company users to work on the same document simultaneously, making it easier for us to brainstorm, plan, and execute projects together in real-time. Using tools for diagramming ERD or process flows and even integrations diagrams.This versatility makes it suitable for a wide range of use cases, from business process mapping to software development. As My Company uses google workspace the integration, enhance productivity and streamlining workflows. The intuitive drag-and-drop interface makes it easy for me to create professional-quality diagrams and visualizations without a steep learning curve. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

It have room to improve in the users access and permissions Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Have in one place all of the diagrams and documentations regarding digital transformación projects, with a great interface and is user friendly. Review collected by and hosted on G2.com.

TG
Operational Support Administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

The ability to easy draw arrows to the shapes i needed to, the ability to change arrow directions with ease. Love that it is packed full of useful features whilst maintaining simplicity and being super user friendly, the customer support staff was very fast and helpful with any issues i had, making it something i would use frequently, was very easy to implement my project to my folders with the use of downloading to PDF, making it very easy to intergrate. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

From my personal experiance, i did not find anything i did not like about Lucid, it met all the needs i needed for the project i was creating, had no issues creating my project and had all the features i needed Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lucid solved any issues with hierachy within the company allowing everyone to know theyre role and who they need to report too should they have any issue, this making it much easer and faster for us to resolve any issues being able to straight to the correct person through the organigram i created using Lucid Review collected by and hosted on G2.com.