Best Org Chart Software

SB
Researched and written by Shaun Bishop

Org chart software allows users to create organizational charts of all employees within a company. These tools are designed to facilitate improved internal communications within an organization by offering awareness of current employees. Org charts also help define individual roles in the company and cross-team connections. These solutions often work in tandem with workforce management software, which HR teams use to plan, manage, and track employee work.

The best org chart software offers a variety of ways to create and design the chart itself. Many tools come with prebuilt templates and designs to help speed up the creation process. These solutions also enable users to upload employee rosters to create an employee directory with full-text search capabilities, with options to upload individual names on an as-needed basis or import a list in bulk from spreadsheets software. These tools should allow users to indicate specific roles, departments, and more, as well as enable the publication and updating of organizational charts as a business grows.

Org chart software should not be confused with diagramming software, as diagramming tools can be used to create a number of different charts; org chart solutions are solely intended to create organizational charts.

To qualify for inclusion in the Org Chart category, a product must:

Include the specific functionality to create business organizational charts
Allow users to upload employee roster lists
Offer custom org chart design options
Enable users to publish and update org charts as needed

Best Org Chart Software At A Glance

Highest Performer:
Best Contender:
Most Niche:
Most Trending:
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Best Contender:
Most Niche:
Most Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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86 Listings in Org Chart Available
(6,305)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Lucid Visual Collaboration Suite is a collection of software tools designed to help teams organize, communicate, and execute work visually. It includes Lucidchart, used for intelligent diagramming

    Users
    • Software Engineer
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 40% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lucid Visual Collaboration Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,099
    Team Collaboration
    573
    Easy Creation
    524
    Diagramming
    474
    Features
    455
    Cons
    Learning Curve
    315
    Missing Features
    233
    Not Intuitive
    196
    Diagramming Issues
    166
    Steep Learning Curve
    164
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lucid Visual Collaboration Suite features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Integration
    Average: 8.3
    8.8
    Details
    Average: 8.7
    8.5
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    South Jordan, UT
    Twitter
    @LucidSoftware
    14,732 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,209 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Lucid Visual Collaboration Suite is a collection of software tools designed to help teams organize, communicate, and execute work visually. It includes Lucidchart, used for intelligent diagramming

Users
  • Software Engineer
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 40% Small-Business
  • 35% Mid-Market
Lucid Visual Collaboration Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,099
Team Collaboration
573
Easy Creation
524
Diagramming
474
Features
455
Cons
Learning Curve
315
Missing Features
233
Not Intuitive
196
Diagramming Issues
166
Steep Learning Curve
164
Lucid Visual Collaboration Suite features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.0
Integration
Average: 8.3
8.8
Details
Average: 8.7
8.5
Restructure
Average: 8.3
Seller Details
Company Website
Year Founded
2010
HQ Location
South Jordan, UT
Twitter
@LucidSoftware
14,732 Twitter followers
LinkedIn® Page
www.linkedin.com
1,209 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Visio is an innovative solution that helps you visualize data-connected business process flows with dozens of ready-to-use templates and thousands of customizable shapes. Work visually from anywhe

    Users
    • Consultant
    • Graduate Engineering Trainee
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 43% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Visio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Templates
    6
    Easy Creation
    5
    Charting
    4
    Ease of Understanding
    4
    Cons
    Diagram Issues
    3
    Limited Features
    3
    Slow Performance
    3
    Adjustment Difficulties
    2
    Compatibility Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Visio features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Integration
    Average: 8.3
    8.7
    Details
    Average: 8.7
    8.6
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,060,258 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Visio is an innovative solution that helps you visualize data-connected business process flows with dozens of ready-to-use templates and thousands of customizable shapes. Work visually from anywhe

Users
  • Consultant
  • Graduate Engineering Trainee
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 43% Enterprise
  • 31% Mid-Market
Visio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Templates
6
Easy Creation
5
Charting
4
Ease of Understanding
4
Cons
Diagram Issues
3
Limited Features
3
Slow Performance
3
Adjustment Difficulties
2
Compatibility Issues
2
Visio features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.2
8.5
Integration
Average: 8.3
8.7
Details
Average: 8.7
8.6
Restructure
Average: 8.3
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,060,258 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT

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(453)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Org Chart software
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Entry Level Price:$1.75
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sift is the fastest way to discover and connect to colleagues. Sift's powerfully simple people search, dynamic org charts, and rich employee profiles enable collaboration and problem solving across yo

    Users
    • Associate Banker
    • Banker
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 73% Enterprise
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sift is a platform that allows users to navigate and understand their organization's structure, find information about their coworkers, and connect with them.
    • Users frequently mention the ease of use, the ability to find and connect with coworkers, and the detailed breakdown of features that make it easy to search for someone.
    • Reviewers experienced challenges with customization and updates, issues with the analytics section missing some information, and difficulties with the search function and expansive organization chart.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Navigation Ease
    29
    Helpful
    22
    Org Chart
    20
    User Interface
    20
    Cons
    Missing Features
    8
    Poor Design
    7
    Limited Customization
    5
    Limited Options
    5
    Integration Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sift features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Integration
    Average: 8.3
    9.0
    Details
    Average: 8.7
    8.8
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sift
    Company Website
    Year Founded
    2015
    HQ Location
    Detroit, US
    Twitter
    @sift
    1,066 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sift is the fastest way to discover and connect to colleagues. Sift's powerfully simple people search, dynamic org charts, and rich employee profiles enable collaboration and problem solving across yo

Users
  • Associate Banker
  • Banker
Industries
  • Financial Services
  • Banking
Market Segment
  • 73% Enterprise
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sift is a platform that allows users to navigate and understand their organization's structure, find information about their coworkers, and connect with them.
  • Users frequently mention the ease of use, the ability to find and connect with coworkers, and the detailed breakdown of features that make it easy to search for someone.
  • Reviewers experienced challenges with customization and updates, issues with the analytics section missing some information, and difficulties with the search function and expansive organization chart.
Sift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Navigation Ease
29
Helpful
22
Org Chart
20
User Interface
20
Cons
Missing Features
8
Poor Design
7
Limited Customization
5
Limited Options
5
Integration Issues
4
Sift features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.9
Integration
Average: 8.3
9.0
Details
Average: 8.7
8.8
Restructure
Average: 8.3
Seller Details
Seller
Sift
Company Website
Year Founded
2015
HQ Location
Detroit, US
Twitter
@sift
1,066 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
(1,325)4.4 out of 5
2nd Easiest To Use in Org Chart software
Save to My Lists
50% off: $89 for 3 Years
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Creately is a visual collaboration platform. It enables teams go from ideation to planning and execution in the same visual space. Visually add ideas to various frameworks, map processes, flows or

    Users
    • Student
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Creately Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    186
    Simple
    79
    Easy Creation
    70
    Features
    68
    Diagramming
    67
    Cons
    Expensive
    36
    Learning Curve
    29
    Missing Features
    27
    Not Intuitive
    26
    Performance Issues
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Creately features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Integration
    Average: 8.3
    8.6
    Details
    Average: 8.7
    8.7
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Creately
    Company Website
    Year Founded
    2008
    HQ Location
    Melbourne, Australia
    Twitter
    @creately
    5,020 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    50 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Creately is a visual collaboration platform. It enables teams go from ideation to planning and execution in the same visual space. Visually add ideas to various frameworks, map processes, flows or

Users
  • Student
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 14% Mid-Market
Creately Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
186
Simple
79
Easy Creation
70
Features
68
Diagramming
67
Cons
Expensive
36
Learning Curve
29
Missing Features
27
Not Intuitive
26
Performance Issues
26
Creately features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.2
Integration
Average: 8.3
8.6
Details
Average: 8.7
8.7
Restructure
Average: 8.3
Seller Details
Seller
Creately
Company Website
Year Founded
2008
HQ Location
Melbourne, Australia
Twitter
@creately
5,020 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®
(7,245)4.8 out of 5
Optimized for quick response
4th Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Deel is the all-in-one HR platform for global teams. That means end-to-end HR management for any team, anywhere. Compliantly hire, onboard, and pay full-time employees or independent contractors in mi

    Users
    • Software Engineer
    • Contractor
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Deel is a software platform designed to manage global employee payments, taxes, and contracts within one platform.
    • Reviewers frequently mention the ease of use, the seamless hiring and payment process, the variety of withdrawal methods, and the excellent customer support.
    • Reviewers noted issues with the mobile app's performance, high fees depending on the withdrawal method, and a lengthy and sometimes confusing account setup process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Deel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,759
    Convenience
    2,727
    Simple
    2,337
    Easy Payments
    2,088
    Speed
    2,006
    Cons
    High Fees
    812
    Expensive
    745
    Delays
    580
    Payment Issues
    551
    Withdrawal Issues
    538
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Deel features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Integration
    Average: 8.3
    9.3
    Details
    Average: 8.7
    9.3
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Deel
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, California
    Twitter
    @deel
    22,431 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,439 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Deel is the all-in-one HR platform for global teams. That means end-to-end HR management for any team, anywhere. Compliantly hire, onboard, and pay full-time employees or independent contractors in mi

Users
  • Software Engineer
  • Contractor
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Deel is a software platform designed to manage global employee payments, taxes, and contracts within one platform.
  • Reviewers frequently mention the ease of use, the seamless hiring and payment process, the variety of withdrawal methods, and the excellent customer support.
  • Reviewers noted issues with the mobile app's performance, high fees depending on the withdrawal method, and a lengthy and sometimes confusing account setup process.
Deel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,759
Convenience
2,727
Simple
2,337
Easy Payments
2,088
Speed
2,006
Cons
High Fees
812
Expensive
745
Delays
580
Payment Issues
551
Withdrawal Issues
538
Deel features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.9
Integration
Average: 8.3
9.3
Details
Average: 8.7
9.3
Restructure
Average: 8.3
Seller Details
Seller
Deel
Company Website
Year Founded
2019
HQ Location
San Francisco, California
Twitter
@deel
22,431 Twitter followers
LinkedIn® Page
www.linkedin.com
6,439 employees on LinkedIn®
(221)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:Starting at $1.04
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OrgChart is a leading org chart automation and workforce planning solution, built for HR professionals and the people leaders they support. OrgChart seamlessly integrates employee data from multiple s

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 74% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OrgChart Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Org Chart
    52
    Org Charts
    45
    Customer Support
    42
    Helpful
    32
    Cons
    Learning Curve
    34
    Steep Learning Curve
    22
    Not Intuitive
    21
    Complexity
    16
    Learning Difficulty
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OrgChart features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Integration
    Average: 8.3
    8.5
    Details
    Average: 8.7
    8.3
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OrgChart
    Company Website
    Year Founded
    2005
    HQ Location
    Novato, California
    Twitter
    @theorgchart
    1,952 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OrgChart is a leading org chart automation and workforce planning solution, built for HR professionals and the people leaders they support. OrgChart seamlessly integrates employee data from multiple s

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 74% Mid-Market
  • 24% Enterprise
OrgChart Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Org Chart
52
Org Charts
45
Customer Support
42
Helpful
32
Cons
Learning Curve
34
Steep Learning Curve
22
Not Intuitive
21
Complexity
16
Learning Difficulty
14
OrgChart features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.0
Integration
Average: 8.3
8.5
Details
Average: 8.7
8.3
Restructure
Average: 8.3
Seller Details
Seller
OrgChart
Company Website
Year Founded
2005
HQ Location
Novato, California
Twitter
@theorgchart
1,952 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
(295)4.5 out of 5
11th Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:Starting at $5.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SmartDraw is a data-driven diagramming and collaboration solution that can replace Lucidchart, Visio, or Miro at your enterprise. 1. License Everyone for as Low as $5 Per User Per Month Stop over

    Users
    • Owner
    Industries
    • Construction
    • Information Technology and Services
    Market Segment
    • 44% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SmartDraw is a software with a variety of templates, designed to be used standalone or embedded as an App in Teams, and can be configured to use Microsoft 365 online storage space to hold documents.
    • Reviewers appreciate the ease of use, the variety of templates, the intuitive interface, and the excellent customer service, highlighting the software's ability to quickly map out ideas or processes and its compatibility with other tools.
    • Reviewers noted some challenges with the software, including issues with automation, difficulty in free-styling ORG charts, limitations in symbol libraries, occasional slow loading times, and the lack of a downloadable offline app.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SmartDraw Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Templates
    15
    Efficiency
    11
    Features
    11
    Simple
    11
    Cons
    Limited Features
    8
    Learning Curve
    7
    Limited Options
    6
    Line Issues
    6
    Missing Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SmartDraw features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Integration
    Average: 8.3
    9.2
    Details
    Average: 8.7
    9.0
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SmartDraw
    Company Website
    Year Founded
    1994
    HQ Location
    The Woodlands, Texas
    Twitter
    @SmartDraw
    3,175 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    50 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SmartDraw is a data-driven diagramming and collaboration solution that can replace Lucidchart, Visio, or Miro at your enterprise. 1. License Everyone for as Low as $5 Per User Per Month Stop over

Users
  • Owner
Industries
  • Construction
  • Information Technology and Services
Market Segment
  • 44% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SmartDraw is a software with a variety of templates, designed to be used standalone or embedded as an App in Teams, and can be configured to use Microsoft 365 online storage space to hold documents.
  • Reviewers appreciate the ease of use, the variety of templates, the intuitive interface, and the excellent customer service, highlighting the software's ability to quickly map out ideas or processes and its compatibility with other tools.
  • Reviewers noted some challenges with the software, including issues with automation, difficulty in free-styling ORG charts, limitations in symbol libraries, occasional slow loading times, and the lack of a downloadable offline app.
SmartDraw Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Templates
15
Efficiency
11
Features
11
Simple
11
Cons
Limited Features
8
Learning Curve
7
Limited Options
6
Line Issues
6
Missing Features
6
SmartDraw features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.5
Integration
Average: 8.3
9.2
Details
Average: 8.7
9.0
Restructure
Average: 8.3
Seller Details
Seller
SmartDraw
Company Website
Year Founded
1994
HQ Location
The Woodlands, Texas
Twitter
@SmartDraw
3,175 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®
(148)4.3 out of 5
Optimized for quick response
7th Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:$2.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChartHop is on a mission to create healthy transparency within organizations, so that employees and organizations thrive. A dynamic People Operations Platform, ChartHop connects and visualizes people

    Users
    • People Operations Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 86% Mid-Market
    • 7% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ChartHop is a platform that provides real-time graphical org charts and workforce analytics to track headcount, reporting relationships, and team structures.
    • Users like the easy access to data, the ability to map people to their peers, the integration with Slack for communication updates, and the comprehensive views of workforce data provided by the visual organizational charts.
    • Users reported that the platform can be overwhelming due to the number of features and data visualization options, it may be expensive for small businesses or startups, and there are too many filters and columns which can make searching for specific data difficult.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ChartHop Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Features
    28
    Org Chart
    25
    Comprehensive Features
    18
    Helpful
    16
    Cons
    Missing Features
    9
    Integration Issues
    7
    Limited Customization
    6
    Technical Issues
    6
    Data Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ChartHop features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Integration
    Average: 8.3
    8.7
    Details
    Average: 8.7
    8.7
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ChartHop
    Company Website
    Year Founded
    2018
    HQ Location
    New York
    Twitter
    @ChartHop
    973 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ChartHop is on a mission to create healthy transparency within organizations, so that employees and organizations thrive. A dynamic People Operations Platform, ChartHop connects and visualizes people

Users
  • People Operations Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 86% Mid-Market
  • 7% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ChartHop is a platform that provides real-time graphical org charts and workforce analytics to track headcount, reporting relationships, and team structures.
  • Users like the easy access to data, the ability to map people to their peers, the integration with Slack for communication updates, and the comprehensive views of workforce data provided by the visual organizational charts.
  • Users reported that the platform can be overwhelming due to the number of features and data visualization options, it may be expensive for small businesses or startups, and there are too many filters and columns which can make searching for specific data difficult.
ChartHop Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Features
28
Org Chart
25
Comprehensive Features
18
Helpful
16
Cons
Missing Features
9
Integration Issues
7
Limited Customization
6
Technical Issues
6
Data Issues
5
ChartHop features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.1
Integration
Average: 8.3
8.7
Details
Average: 8.7
8.7
Restructure
Average: 8.3
Seller Details
Seller
ChartHop
Company Website
Year Founded
2018
HQ Location
New York
Twitter
@ChartHop
973 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 59% Mid-Market
    • 26% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Atlassian Atlas Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Team Collaboration
    12
    Ease of Use
    11
    Easy Integrations
    6
    Customer Support
    4
    Efficiency
    4
    Cons
    Learning Curve
    5
    Complexity
    3
    Limited Customization
    2
    Limited Options
    2
    Not Intuitive
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Atlassian Atlas features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    7.9
    Integration
    Average: 8.3
    8.6
    Details
    Average: 8.7
    7.8
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atlassian
    Year Founded
    2002
    HQ Location
    Sydney
    Twitter
    @Atlassian
    104,619 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,744 employees on LinkedIn®
    Ownership
    NASDAQ:TEAM
Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 59% Mid-Market
  • 26% Small-Business
Atlassian Atlas Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Team Collaboration
12
Ease of Use
11
Easy Integrations
6
Customer Support
4
Efficiency
4
Cons
Learning Curve
5
Complexity
3
Limited Customization
2
Limited Options
2
Not Intuitive
2
Atlassian Atlas features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
7.9
Integration
Average: 8.3
8.6
Details
Average: 8.7
7.8
Restructure
Average: 8.3
Seller Details
Seller
Atlassian
Year Founded
2002
HQ Location
Sydney
Twitter
@Atlassian
104,619 Twitter followers
LinkedIn® Page
www.linkedin.com
19,744 employees on LinkedIn®
Ownership
NASDAQ:TEAM
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshteam is the smart HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in o

    Users
    • CEO
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 45% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshteam by Freshworks features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    6.7
    Integration
    Average: 8.3
    8.9
    Details
    Average: 8.7
    8.8
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,875 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,591 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshteam is the smart HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in o

Users
  • CEO
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 45% Small-Business
Freshteam by Freshworks features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
6.7
Integration
Average: 8.3
8.9
Details
Average: 8.7
8.8
Restructure
Average: 8.3
Seller Details
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,875 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The All-in-One Culture platform that thrives where your culture happens: in Slack. Meet our buddies ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☕️ Alfy - Connect your team together, build strong company culture and t

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BuddiesHR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Fun
    36
    Employee Engagement
    34
    Recognition
    34
    Helpful
    29
    Cons
    Missing Features
    4
    Lack of Options
    3
    Limited Options
    3
    Inadequate Rewards System
    2
    Lack of Creativity
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BuddiesHR features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Integration
    Average: 8.3
    9.7
    Details
    Average: 8.7
    9.8
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BuddiesHR
    HQ Location
    NYC, US
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The All-in-One Culture platform that thrives where your culture happens: in Slack. Meet our buddies ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☕️ Alfy - Connect your team together, build strong company culture and t

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Small-Business
  • 45% Mid-Market
BuddiesHR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Fun
36
Employee Engagement
34
Recognition
34
Helpful
29
Cons
Missing Features
4
Lack of Options
3
Limited Options
3
Inadequate Rewards System
2
Lack of Creativity
2
BuddiesHR features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.5
Integration
Average: 8.3
9.7
Details
Average: 8.7
9.8
Restructure
Average: 8.3
Seller Details
Seller
BuddiesHR
HQ Location
NYC, US
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
(51)5.0 out of 5
3rd Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:Starting at $10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We unleash the power of Account Planning & Relationship Management from the comfort of your Salesforce. Drive revenue excellence with your entire team to optimize success Squivr's Relationship M

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Squivr Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Account Management
    9
    Efficiency
    8
    Salesforce Integration
    7
    Features
    6
    Cons
    Learning Curve
    2
    Management Issues
    2
    Salesforce Integration
    2
    Slow Loading
    2
    Access Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Squivr features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Integration
    Average: 8.3
    9.8
    Details
    Average: 8.7
    9.6
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Squivr
    Year Founded
    2018
    HQ Location
    Denver, CO
    Twitter
    @Squivr1
    162 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We unleash the power of Account Planning & Relationship Management from the comfort of your Salesforce. Drive revenue excellence with your entire team to optimize success Squivr's Relationship M

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 37% Mid-Market
Squivr Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Account Management
9
Efficiency
8
Salesforce Integration
7
Features
6
Cons
Learning Curve
2
Management Issues
2
Salesforce Integration
2
Slow Loading
2
Access Limitations
1
Squivr features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Integration
Average: 8.3
9.8
Details
Average: 8.7
9.6
Restructure
Average: 8.3
Seller Details
Seller
Squivr
Year Founded
2018
HQ Location
Denver, CO
Twitter
@Squivr1
162 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
(151)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, d

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 70% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Happeo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Easy Integrations
    11
    Intuitive
    10
    Customer Support
    9
    Integrations
    9
    Cons
    Missing Features
    8
    Limited Features
    7
    Limitations
    5
    Limited Customization
    4
    Limited Options
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Happeo features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Integration
    Average: 8.3
    8.4
    Details
    Average: 8.7
    8.0
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Happeo
    Company Website
    Year Founded
    2017
    HQ Location
    Helsinki, Helsinki
    Twitter
    @happeoHQ
    1,881 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, d

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 70% Mid-Market
  • 17% Enterprise
Happeo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Easy Integrations
11
Intuitive
10
Customer Support
9
Integrations
9
Cons
Missing Features
8
Limited Features
7
Limitations
5
Limited Customization
4
Limited Options
4
Happeo features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.9
Integration
Average: 8.3
8.4
Details
Average: 8.7
8.0
Restructure
Average: 8.3
Seller Details
Seller
Happeo
Company Website
Year Founded
2017
HQ Location
Helsinki, Helsinki
Twitter
@happeoHQ
1,881 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
(301)4.3 out of 5
10th Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:$149.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pingboard is a subscription software platform that provides solutions for employee connection to companies that have a workforce that is primarily remote or distributed across multiple locations. Pi

    Users
    • Account Executive
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 81% Mid-Market
    • 11% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pingboard Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Intuitive
    4
    Communication
    3
    Simple
    3
    Useful
    3
    Cons
    Performance Issues
    3
    Difficult Navigation
    2
    Navigation Difficulty
    2
    Navigation Issues
    2
    Not Intuitive
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pingboard features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Integration
    Average: 8.3
    8.7
    Details
    Average: 8.7
    8.5
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workleap
    Year Founded
    2006
    HQ Location
    Montréal, Québec, Canada
    Twitter
    @WorkleapHQ
    1,145 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    446 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pingboard is a subscription software platform that provides solutions for employee connection to companies that have a workforce that is primarily remote or distributed across multiple locations. Pi

Users
  • Account Executive
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 81% Mid-Market
  • 11% Enterprise
Pingboard Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Intuitive
4
Communication
3
Simple
3
Useful
3
Cons
Performance Issues
3
Difficult Navigation
2
Navigation Difficulty
2
Navigation Issues
2
Not Intuitive
2
Pingboard features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.6
Integration
Average: 8.3
8.7
Details
Average: 8.7
8.5
Restructure
Average: 8.3
Seller Details
Seller
Workleap
Year Founded
2006
HQ Location
Montréal, Québec, Canada
Twitter
@WorkleapHQ
1,145 Twitter followers
LinkedIn® Page
www.linkedin.com
446 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    From the makers of GoLinks, GoProfiles is an AI employee recognition, peer recognition and rewards platform built for the new world of work. With GoProfiles, teams celebrate achievements, foster stron

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 86% Mid-Market
    • 14% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GoProfiles Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Recognition
    15
    Helpful
    14
    Intuitive
    14
    Appreciation
    9
    Cons
    Limited Customization
    2
    Confusion
    1
    Insufficient Information
    1
    Lack of Notifications
    1
    Learning Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoProfiles features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Integration
    Average: 8.3
    9.9
    Details
    Average: 8.7
    9.1
    Restructure
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoLinks
    Year Founded
    2017
    HQ Location
    San Jose, California
    Twitter
    @GoSearch_ai
    62 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

From the makers of GoLinks, GoProfiles is an AI employee recognition, peer recognition and rewards platform built for the new world of work. With GoProfiles, teams celebrate achievements, foster stron

Users
No information available
Industries
  • Computer Software
Market Segment
  • 86% Mid-Market
  • 14% Small-Business
GoProfiles Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Recognition
15
Helpful
14
Intuitive
14
Appreciation
9
Cons
Limited Customization
2
Confusion
1
Insufficient Information
1
Lack of Notifications
1
Learning Difficulty
1
GoProfiles features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.6
Integration
Average: 8.3
9.9
Details
Average: 8.7
9.1
Restructure
Average: 8.3
Seller Details
Seller
GoLinks
Year Founded
2017
HQ Location
San Jose, California
Twitter
@GoSearch_ai
62 Twitter followers
LinkedIn® Page
www.linkedin.com

Learn More About Org Chart Software

What is Org Chart Software?

Organizational charts are diagrams of the structure of an organization or business that delineate employee roles, departments, and hierarchy among the organization’s members. Org chart software allows users to generate and update organizational charts digitally as opposed to creating them by hand. Standalone org chart software is readily available, but most are built into larger diagramming tools or HR platforms.

Key Benefits of Org Chart Software

  • Visual clarity for organization structure
  • Easy to use
  • Specific to organizational charts as opposed to a generalized diagramming tool

Why Use Org Chart Software?

Organizational charts can bring unprecedented clarity to a business’s structure, and org chart software simplifies the process of creating and maintaining them.

Visibility — Conveying complex structural information isn’t easy, especially when it needs to be digestible for an entire business. Organizational charts are the most succinct method to explain how a business is structured.

Ease of use — Org chart tools are straightforward and easy to understand. Generating an org chart can be as simple as uploading a roster list or drawing one in an application.

Who Uses Org Chart Software?

Org charts themselves are helpful for any business of all sizes and industries. Employees at any level or in any department can benefit from the visual clarity org charts offer. While org charts themselves are useful across organizations, typically org chart software itself is in the hands of human resources (HR) departments. Since HR teams handle workforce roster lists across a business, org chart generation features are sometimes built into broader HR tools.

Kinds of Org Chart software

Organizational charts seem simple, but there are multiple types available to suit different types of businesses, departments, and use cases. Org chart solutions will often provide pre-built templates for all the types of organizational structures outlined below.

Hierarchical — Hierarchical org charts are organized by tiers of authority; those at the bottom of the chart answer to those immediately above them, culminating with a single leader who oversees the organization. This is the most common type of organizational chart.

Matrix — Matrix org charts are used when individuals within an organization have multiple managers and/or have cross-functional roles. Organizations that don’t silo or separate their workforce by departments benefit most from matrix org charts because they are less concerned with hierarchy and focus more on the skills necessary for specific projects.

Flat — Flat org charts, sometimes called horizontal org charts, are similar to hierarchical org charts, but are best suited for organizations with little middle management and small companies. While flat org charts are organized by relative role and authority, there is more room for overlap between roles and skill sets. As businesses grow, they will often transition to hierarchical org charts to draw clear lines between roles and departments.

Org Chart Software Features

The basic features of org chart software are ubiquitous across all products, whether they be standalone or built into broader offerings. Some org chart solutions do provide more complex functionality should buyers want features like automation or generalized employee directories.

Templates — Pre-made and/or customizable org chart templates. Having different templates available can be helpful if you anticipate making multiple types of organization charts.

Roster upload — Allows users to upload a roster of employees to automatically generate an organizational chart.

Publishing tools — Allows users to publish or store org charts in different content management systems or other software solutions.

Additional Org Chart Features

Automation — Allows users to connect with external roster lists, allowing for automatic updates to already published org charts.

Workforce planning — Users can create tentative roster lists privately or create succession charts for workforce planning. This feature is popular in dedicated org chart solutions intended for HR professionals.

Staff directory — Provides a separate employee directory where staff can be viewed in a simple list form. Some staff directories are interactive, and clicking on employee portraits presents more information.

Potential Issues With Org Chart Software

Requires constant updates — The most noticeable problem with org charts is that they can quickly become out-of-date. Unless the software solution provides automatic updates, as a company changes, an org chart can quickly become inaccurate. For large businesses with multiple large departments that are always shifting, organizational charts that aren’t updated frequently can be completely useless. Businesses that want to use org chart software will either need to find an offering that provides automatic updates or will need to ensure information is manually updated as workforce changes are made.

Variation in clarity — Org charts aren’t always effectively implemented. As mentioned previously, there are multiple types of organizational charts, and each excels at presenting different kinds of organizational information. If created haphazardly or without context, a poorly-made org chart will only cause more confusion for those with questions.

Similarly, businesses may need to leverage multiple org charts of different types to adequately cover all the relationships that exist in their organization. Just one organizational chart may not be enough to provide enough clarity. If a business wants to implement org charts, the undertaking may take more time than they anticipate if they want to do it well. Businesses should be prepared to spend a sufficient amount of time and manpower creating and maintaining org charts if they choose to have them at all.