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Lucid Visual Collaboration Suite Reviews & Product Details

Lucid Visual Collaboration Suite Overview

What is Lucid Visual Collaboration Suite?

The Lucid Visual Collaboration Suite empowers over 70 million users globally to turn their ideas into reality. Trusted by 99% of the Fortune 500 and top organizations like GE and NBC Universal, Lucid offers powerful tools for visualizing concepts, streamlining workflows, and managing projects. With seamless integrations with industry leaders such as Google, Atlassian, and Microsoft, Lucid boosts team collaboration and accelerates project success. Its intuitive, real-time visual tools enable teams to plan, design, and execute projects with unmatched efficiency and clarity.

Lucid Visual Collaboration Suite Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish
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Product Description

Lucidchart is an intelligent diagramming application for understanding the people, processes and systems that drive business forward.

How do you position yourself against your competitors?

While some of our competitors require users to sacrifice valuable functionality for real-time collaboration, our cloud-based platform has collaboration built right in.

Organizations that use Lucid can expect a 410% ROI and save 146,000 hours of follow-up meetings over three years (according to a 2023 commissioned Total Economic Impact™ study conducted by Forrester Consulting).


Seller Details
Company Website
Year Founded
2010
HQ Location
South Jordan, UT
Twitter
@LucidSoftware
14,757 Twitter followers
LinkedIn® Page
www.linkedin.com
1,209 employees on LinkedIn®
Description

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With its products—Lucidchart, Lucidspark, and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian and Microsoft. Since the company's founding, it has received numerous awards for its products, business and workplace culture. For more information, visit lucid.co.


Gabe V.
GV
Overview Provided by:
Marketing Leadership at Lucid Software (Lucidchart & Lucidspark) | LinkedIn Learning Instructor | B2B SaaS.

Recent Lucid Visual Collaboration Suite Reviews

Verified User
C
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Lucid: powerful and versatile collaborative tool"
Lucid Visual Collaboration Suite is user-friendly. You can create diagrams, flowcharts and visualizations with ease. Real-time collaboration featur...
Bilal H.
BH
Bilal H.Small-Business (50 or fewer emp.)
4.0 out of 5
"optimistic"
the best thing about Lucid is,, it is all-rounder web app to create any design
Piyush P.
PP
Piyush P.Small-Business (50 or fewer emp.)
4.0 out of 5
"It is the best visualization tool out there"
We collaborated for the initial system design of our product on the Lucid Chart. It worked greatly that we are able to see the changes in the real-...
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Lucid Visual Collaboration Suite Media

Lucid Visual Collaboration Suite Demo - Lucidchart: Clarify complexity
Empower teams to clarify complexity, align their insights, and build the future—faster.
Lucid Visual Collaboration Suite Demo - Lucidchart: Easy import and export
Easily import, export, and share information whenever and wherever you need to.
Lucid Visual Collaboration Suite Demo - Lucidchart: Intelligent diagramming
Lucidchart offers secure intelligent diagramming that is built for every team.
Lucid Visual Collaboration Suite Demo - Lucidspark: Ideate and brainstorm in real time
Ideate and brainstorm with a team in real time.
Lucid Visual Collaboration Suite Demo - Lucidspark: Enhance team collaboration
Team collaboration with creativity and none of the chaos.
Lucid Visual Collaboration Suite Demo - Lucidspark: Hundreds of templates
Choose from hundreds of templates to guide your next collaboration session.
Play Lucid Visual Collaboration Suite Video
Play Lucid Visual Collaboration Suite Video
Play Lucid Visual Collaboration Suite Video
Play Lucid Visual Collaboration Suite Video
Play Lucid Visual Collaboration Suite Video

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6,121 Lucid Visual Collaboration Suite Reviews

4.5 out of 5
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6,121 Lucid Visual Collaboration Suite Reviews
4.5 out of 5
6,121 Lucid Visual Collaboration Suite Reviews
4.5 out of 5

Lucid Visual Collaboration Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Lucid Visual Collaboration SuiteQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Mudit R.
MR
Customer Advisor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Lucidchart is one of those tools that just makes life easier. Whether you’re sketching out a workflow, mapping a network, or brainstorming ideas, it’s got a super intuitive drag-and-drop interface that feels effortless. The real-time collaboration is a game-changer—no more emailing versions back and forth. Plus, it plays nicely with Google Drive, Microsoft 365, and Slack, so everything stays connected. The templates are a huge time-saver, and the automation features make complex diagrams a breeze. If you need a flexible, user-friendly diagramming tool, Lucidchart is definitely worth a look. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

While integrations are strong, deeper customization options—like more automation or AI-powered suggestions—could make it even more powerful. Overall, it’s a great tool, but a little fine-tuning in these areas would make it even better. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

My team often collaborates on charts and diagrams, and it's very difficult to do this in Google Slides while maintaining formatting etc. Lucidchart solves that challenge for my team Review collected by and hosted on G2.com.

TG
Operational Support Administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

The ability to easy draw arrows to the shapes i needed to, the ability to change arrow directions with ease. Love that it is packed full of useful features whilst maintaining simplicity and being super user friendly, the customer support staff was very fast and helpful with any issues i had, making it something i would use frequently, was very easy to implement my project to my folders with the use of downloading to PDF, making it very easy to intergrate. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

From my personal experiance, i did not find anything i did not like about Lucid, it met all the needs i needed for the project i was creating, had no issues creating my project and had all the features i needed Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lucid solved any issues with hierachy within the company allowing everyone to know theyre role and who they need to report too should they have any issue, this making it much easer and faster for us to resolve any issues being able to straight to the correct person through the organigram i created using Lucid Review collected by and hosted on G2.com.

JW
Client Experience Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Good overall tool especially for technology teams due to strength of LucidCharts diagramming capability, and the ability for it to link to other products such as Jira, etc. LucidSpark does imitate the workings of Miro, which means it's easy enough to pick it up. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

While LucidCharts is fit for purpose and due to its "rigidity" required for technology teams, LucidSpark does not have the easy feel and flexibility of Miro for collaborative whiteboarding. Also more importantly, LucidSpark doesn't do a good job importing Miro boards with parts of board missing, lines crooked, artefacts not properly imported. For large Miro boards, it probably manages to import only about 70% of it. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Our business already uses LucidCharts so decided to move from Miro to LucidSpark, so we are on one platform suite for all. LucidCharts have been used extensively by the technology team. So for team collaboration we are just in the middle of transitioning from Miro to LucidSpark. Review collected by and hosted on G2.com.

NS
Network Engineer ||
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

The best i like in Lucid chart is accessible over internet and ease of use, could easily find and create network diagrams, share it with multiple persons in organization and outside of the organization as well, can map it with other Organization toll like it Glue you can access it easily, it has broad range of stencils and has very much better visualization, there is lots of type of diagram and charts with category so you dont have to purchase multiple softwares for same work for diffrent department, all department can collaborate and work on single project without having access issue. i use it everyday as my role includes it, becasue of easy to access can support customer without taking time, and having great suggation so you can impliment better chart and diagram, so as per ease of Implementation it is far better then microsoft. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I am using it from last 2 years and i did not unlike any of its features. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

The main problem is you dont have to share diagram or chat each and everyone in your organization, everyone allowed access can access data. Review collected by and hosted on G2.com.

VV
Principal Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

The application looks informal in the first go. I was an user of Visio in the earlier organization and I joined my new organization a month back where Lucidchart and Lucidspark is used for visual collaboration. At the first glimpse, the UI look is so informal and yet it has all the features that Visio offered.

I was able to import visio file and edit it right away without any issues. I did not require any training and started using Lucidchart right away. I was able to share the flowchart with my team and create some tasks for them. The team started working on assigned tasks on the same flowchart diagram seamlessly without any issues.

Additionally commenting is a great feature that the team used so that the reviewer can take a look and respond to it. Our organization also uses slack for communication which I was able to integrate with Lucidchart and Lucidspark, thus helping me enhance productivity.

I use it for a couple of days every month while writing business requirement documents to depict the as is process flows and to be process flows of the customer, thus giving them a visual representation our understanding. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Being a resident in India, the pricing is little higher and could be sensitive to buy for long term. However, if someone is looking for value, it is a great buy compared to microsoft visio. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

By making data more accessible and saving time on manual tasks, Lucid enables teams to focus on higher-impact activities like problem-solving and creative brainstorming. This leads to increased productivity, better decision-making, and continuous innovation. Review collected by and hosted on G2.com.

Evgeniya D.
ED
Staff Data Scientist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

I love the idea of infinite board and availability of most common shapes and icons to draw the diagrams very quickly. It is very help for any types of diagrams, but I like it the most for end-to-end data product documentation, where all objects involved can be put togerher with all necessary hyperlinks attached in the right places. I even use project diagram day-to-day to speed up access to all different objects involved. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I used it just for a month, so I covered only small fraction of available tools within Lucid charts. One thing I wish was there is the ability to add clickable hyperlink table name in ERD (for example, AWS S3 source for a given table). The work around is to use "Conver to embedded link" to get an Embedded Link Block in place, but this does not look nice. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

It helps with data product solution design. It make sharing product design and documentation with teammates very efficient! Review collected by and hosted on G2.com.

Divyanshu S.
DS
Analytics Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

As an analytics engineer at my organisation, I often deal with complex database schemas, brainstorming workflows, and designing data pipelines. Lucid has an intuitive interface and it is easy to translate abstract ideas into clear visuals. I specifically like the drag-and-drop functionality and how seamlessly it integrates with tools like Google Drive and Slack. The collaboration features are great too - specially the fact that you can see your teammate's cursor in realtime is great! Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I’ve noticed that the performance can slow down when working on larger, more complex diagrams. The tool is great otherwise. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lucid helps me visualise complex ideas and workflows, like database schemas and data pipelines. It is difficult to communicate something which doesn't exist yet - Lucid allows me to break down intricate processes into clear, shareable diagrams that make it easier to align with stakeholders - especially non-technical stakeholders. Review collected by and hosted on G2.com.

Pablo De Jesus G.
PG
Junior Researcher
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

First of all, one of the best things when using Lucid is knowing that AI is there to help you create charts by only providing general ideas about what you want. Also, Lucid provides really intuitive tools that make charting design a better experience overall. Finally, I would also mention that Lucid Visual Collaboration Suite provides a lot of tools that help implement various inputs like images and formulas with a lot of ease. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Maybe the fact that the AI agent is still not complete and still provides some really simple charts that sometimes do not meet the desired complexity. For example, I am a student that needs to rapidly create charts about programs and creating them as fast as I wanted wasn't possible - I still needed to provide certain input to the chart for it to be as I wanted it. It is important to mention that I don't use the application that much, so maybe some of my insights might be from ignorance. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Creating fast and dynamic charts is much easier thanks to Lucid. I have to create a lot of diagrams for apps and Lucid has helped me automate such process with the usage of AI. Review collected by and hosted on G2.com.

Samantha E.
SE
Event Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

That you can pay monthly for it and it is in expensive compared to competition. I don't need a year round floor planning tool, I only require it during certain months so Lucid won my business. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I am new to the tool so I may not have figured out the way to do it yet but I dislike that I can't input the length of a wall I want in Ft & Inches and then it auto populate to that size. I have spend SEVERAL hours manually dragging walls to proper distances to make my drawing to scale.

I also am not a fan that sometimes it doesn't allow you to chose the exact measurement of a wall. It seems like it will let you get close but not exact as it tries to align with other objects but I need it to just set to the length I require not whatever it chooses to stop at or jump to.

Take a long time to copy drawings and align them if working on multiple in one sheet. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Inexpensive solution for sporatic monthly usage of a floor plan tool that allows me to build out and design events to scale and share those visuals with others. Review collected by and hosted on G2.com.

JV
Solutions Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

I love how fast it is to go from a blank slate to a beautiful and comprehensive set of charts, all linked and able to be commented on by collaborators. For asynchronous work, or where the teams are not all in one building, this is a must-have tool. I use this every day for strategic planning, and have implemented into our development planning sessions with ease! My team was quick to integrate this into our flow. The support team reached out for feedback and were responsive to commentary. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I'd love for there to be more functionality around Entity Relationship Diagrams (ERD), specifically being able to import from say, and excel file, and being able to generate an ERD based on sheets/tables and column-headers/fields. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Given that our team is not all in the same building, sometimes we need to do some whiteboarding to think through complex processes, and Lucid is our means of doing so. Other tools that have whiteboarding features do not come close. Review collected by and hosted on G2.com.