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Lucid Visual Collaboration Suite Reviews & Product Details - Page 5

Lucid Visual Collaboration Suite Overview

What is Lucid Visual Collaboration Suite?

The Lucid Visual Collaboration Suite is a collection of software tools designed to help teams organize, communicate, and execute work visually. It includes Lucidchart, used for intelligent diagramming and system mapping, and Lucidspark, a virtual whiteboard designed for brainstorming, ideation, and early-stage planning. These tools support a range of common use cases such as process documentation, workflow design, architecture planning, team retrospectives, and cross-functional collaboration. To support more advanced business needs, the suite includes built-in accelerators for Agile planning, cloud architecture, and process transformation. These features help teams standardize practices, improve alignment, and reduce friction in decision-making. Lucid Software develops and maintains the suite, along with airfocus, an AI-enabled product management and roadmapping platform. airfocus is used by teams to prioritize initiatives, define product strategies, and connect long-term goals to day-to-day execution. The combined toolset provides a flexible digital workspace that can adapt to different team structures, industries, and workflows. Lucid’s products are used across a broad set of industries, including technology, healthcare, finance, manufacturing, and education. The platform supports over 100 million users globally and is the most widely used visual collaboration platform among the Fortune 500. Organizations such as Google, GE, and NBC Universal use Lucid’s tools as part of their everyday collaboration and planning workflows. Key features include: Diagramming, whiteboarding, and product roadmapping capabilities Agile, cloud, and process-focused accelerators Support for real-time and asynchronous collaboration Integrations with Google Workspace, Microsoft 365, Atlassian, and others Enterprise-ready administrative controls and data protection measures Lucid also partners with major technology providers and maintains compliance with key industry standards.

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Lucid Visual Collaboration Suite Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish
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Product Description

Lucidchart is an intelligent diagramming application for understanding the people, processes and systems that drive business forward.

How do you position yourself against your competitors?

While some of our competitors require users to sacrifice valuable functionality for real-time collaboration, our cloud-based platform has collaboration built right in.

Organizations that use Lucid can expect a 410% ROI and save 146,000 hours of follow-up meetings over three years (according to a 2023 commissioned Total Economic Impact™ study conducted by Forrester Consulting).


Seller Details
Company Website
Year Founded
2010
HQ Location
South Jordan, UT
Twitter
@LucidSoftware
14,743 Twitter followers
LinkedIn® Page
www.linkedin.com
1,209 employees on LinkedIn®
Description

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With its products—Lucidchart, Lucidspark, and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian and Microsoft. Since the company's founding, it has received numerous awards for its products, business and workplace culture. For more information, visit lucid.co.


GV
Overview Provided by:
Marketing Leadership at Lucid Software (Lucidchart & Lucidspark) | LinkedIn Learning Instructor | B2B SaaS.

Recent Lucid Visual Collaboration Suite Reviews

AS
Ana S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use platform for Org Charts"
It was an easy-to-use tool. I wanted to replicate our company's org chart, and I tried with other platforms, but Lucid Chart was the winning one.
JP
Jonathan P.Enterprise (> 1000 emp.)
4.5 out of 5
"Solid tool, with the ease of approach I want and depth when I need it"
I can create diagrams, documentation, flowcharts and more quickly, with minimal fuss and I never feel like I'm fighting the tool for what I want. ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Solid option for visualizing org charts, processes, etc"
I like that the learning curve is fairly quick to get started and that you can collaborate with other team members.

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6,292 out of 6,293 Total Reviews for Lucid Visual Collaboration Suite

4.5 out of 5
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Lucid Visual Collaboration Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Lucid Visual Collaboration SuiteQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MT
Director, Customer Success
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Lucid has become our go-to tool for brainstorming, planning, and organizing ideas. The intuitive interface makes it super easy to create flowcharts, mind maps, and other visuals. I love how it lets multiple team members collaborate in real-time—it's like having a virtual whiteboard that everyone can access from anywhere. The templates are a great starting point, saving us time, and the integrations with other tools like Slack and Google Drive make everything seamless. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Nothing major, but having more out-of-the-box templates would make it even better. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lucid helps my team stay organized and aligned, especially when working on complex projects. It makes it easy to visualize workflows, brainstorm ideas, and share plans in one place. This has saved us a lot of time and reduced confusion, ensuring everyone is on the same page no matter where they’re located. Review collected by and hosted on G2.com.

JH
Staff Systems Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Lucid is the best application for creating AWS networking/server related diagrams. I find it easy to find all the different AWS icons is a breeze. I frequently use it to create network flow diagrams and using templates makes things so much easier. We've implemented it throughout the company and we have a lot of employees utilizing it. It easily integrates with other applications like Adobe and it easily exports to MS Visio in case there are users that want to view/update it. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Learning how to use Lucid took a little while as it's different than Visio. Customizing objects in Lucid was a little tricky but once I got acclimated to the process it was much easier. Other than that I think Lucid is a great product and will continue to use it until something better comes along. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Diagramming AWS architectures and applications

Diagramming on-prem hardware setups and configurations

On-prem Microsoft AD architecture Review collected by and hosted on G2.com.

KK
Senior Business Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lucid Visual Collaboration Suite?

This program makes it so easy to create process flow charts, especially for BA and Product Owner roles. They have defined objects which represent certain actions/processes and they remain uniform when using the templates.Even root-cause analysis is easily done with this software. I can’t believe I didn’t know about it sooner! Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Perhaps the navigation and menu structure. It seems a bit cumbersome. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

It provides an opportunity to standardize the icons/shapes/symbols used to define processes. If these are easy to drag and drop, it is easy to form the flow. Review collected by and hosted on G2.com.

MA
Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

It's a very interactive platform with several templates, helps making the complex diagrams remarkable easily. It's easy to use and the best part is it's cloud based and anyone can start using immediately. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I didn't came across to any issues so far, it's just very large diagrams can sometimes cause slowness issues. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

We usually plan things being on a call and we always require something to describe the process flow. We use it for project planning, progress tracking or what not. It helps use visualizing all the ideas/tasks on single screen with assignee and current progress at the same time. Review collected by and hosted on G2.com.

PS
ServiceNow Business Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Where I get value -

1. Easy to find extensive libraries of diagrams and shapes

2. Easy and realtime collaboration between me and my colleagues

3. A good library of tutorials are provided by Lucid where I can understand and learn new concepts

4. Easy to signup and create diagrams of need, I can create a basic flowchart to a complex business diagram

5. Easy to brainstrom ideas using Lucid tool Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Some points that I find as a hinderence when I am using Lucid Chart for personal use -

1. Only 3 diagrams are allowed (which is fine, I can work with it, most tools provide limit of 3 diagrams)

2. Bigger challenge is that only 60 shapes are allowed in one diagram. This is the most important thing that keeps me from using lucid chart for personal use out of office Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

1. It provides a centralised place to prepare business diagrams and charts

2. It solves the issue of easy collaboration where I and my colleagues can edit the diagram

3. Extensive library of shapes, so I don't need to worry about not finding a shape that I need

4. Extensive library of tutorials so that I can learn new concepts Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

I really liked the platform because it was very easy to find templates and adapt them to my needs. There are many types available, making it easier to clearly visualize the process. I also had the opportunity to use AI to create process diagrams, which was helpful for inspiration and completing my diagram.

Additionally, I used the platform for collaboration, and it felt very smooth—allowing real-time teamwork with others seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

One area for improvement is the AI-generated diagrams. If instructions aren't very specific, it can sometimes create overly complex, repetitive, or hard-to-follow diagrams. Because of this, I used AI more for inspiration and to complement the diagram I had already started rather than as a starting point. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Super easy to edit, create, and collaborate with diagrams. Very straightforward and a real time-saver! Review collected by and hosted on G2.com.

LH
Solution Architect
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Easy to use, intuitive, allows precision and great detail while also being able to produce quick and easy diagrams Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Not a lot, as with many tools finding that option you use once in a blue moon can take a moment to find Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lets me produce quick diagrams and flows when collaborating live, but still allows neat and detailed diagrams when there is a lot to get onto one page. Sounds like a trivial thing, but the level of control if gives over arrows and where they go is what makes the difference for me. Review collected by and hosted on G2.com.

JB
Commercial Finance Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Lucid Visual Collaboration is my go-to tool for process diagraming, system design and collaborative ideation, with tons of templates which make it easier to start doing my work. I can easily collaborate with colleagues in and outside my organization, import and export information to different formats as needed. I am able to use it for work and personal projects. I highly recommend it! Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I would love for Lucidchart to have a workflow for proofing diagrams. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lucid Visual Collaboration Suite makes it flexible and allows me to do simple collaboration tasks and design complex process workflows with ease. Review collected by and hosted on G2.com.

SR
Self employed video editor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Lucid Visual Collaboration Suite?

it can make job easy enough and saves more time to create minds maps flow charts Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

The free plan is quite restrictive, allowing only a limited number of editable documents and basic features.

The pricing for premium features can be expensive for individual users or small teams.

Some advanced features (like integrations with other tools, advanced templates, and real-time collaboration enhancements) are locked behind higher-tier plans. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Complex ideas can be hard to communicate with just text.

Lucidchart provides visual diagrams like flowcharts, mind maps, and org charts to improve understanding. Review collected by and hosted on G2.com.

RK
Staff Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

I prepare system design for global networks, systems interfacing with internal applications. I have been using for several years, find Lucid easy to collaborate with team mates and provided functionality give us the opportunity to right down on the creative ideas. The integration with number of application help us get support. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Nothing as of now, the customer support team are responsive. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

I can use the Lucid tool with our creative ideas which is not possible with any other tools. I can bring ideas to a visual effects, easy to have a logo and share with teammates providing good Auth model. Review collected by and hosted on G2.com.