Listrak Reviews & Product Details - Page 15

Our account manager really takes the time to understand our business objectives and helps bring those to fruition Review collected by and hosted on G2.com.

We have not found a lot of outside contractors or firms that have experience using Listrak, versus other ESPs Review collected by and hosted on G2.com.

I like how easy it is to learn to navigate. Review collected by and hosted on G2.com.

I dislike how undeveloped it is. I feel like there is still a lot of room for improvement and still a lot of glitches. Review collected by and hosted on G2.com.

Very attentive. Spectacular service. Dedicated contact. Their easy-to-use SMS platform and great features have helped us improve customer engagement, conversions, and retention. They provide robust analytics and easy-to-understand reports. The ongoing calls and communication have helped us stay on track to reach goals and improve our interactions with customers. I highly recommend Listrak... Very satisfied! Review collected by and hosted on G2.com.

No complaints. They continue to improve their already-amazing features that continue to help us grow our business. Review collected by and hosted on G2.com.

GXP, new workflow product, strong ROI from emails. Review collected by and hosted on G2.com.

Sometimes slow response/execution from team. It's getting better though. Review collected by and hosted on G2.com.

I have used a couple of Email service providers, but Listrak is the best so far.

Support is provided by the Listrak team 24/7; they provide solutions and advice for every function on the platform.

Majority of the features in Listrak and straightforward and easy to use, but in difficulties, the support team is there to assist you. Review collected by and hosted on G2.com.

I can point out one thing I don't like about Listrak because the support team is with you every step of the way, making it easy for you. Review collected by and hosted on G2.com.

Listrak is a true one-stop shop for email and SMS marketing Review collected by and hosted on G2.com.

Could be pretty basic, however it is very attractive and easy to use Review collected by and hosted on G2.com.

Excellent revenue growth in a short time Review collected by and hosted on G2.com.

Projects are often very slow in getting completed Review collected by and hosted on G2.com.

The majority of features within the Listrak platform are pretty straightforward and easy to use even for beginners. Review collected by and hosted on G2.com.

Some of the list management features are questionable. Also, they're in the evolving stages of their newer journey builder. Which still needs some work in regards to capabilities. Review collected by and hosted on G2.com.

The Listrak team goes above and beyond to provide client support 24/7. There are dedicated team members ready to provide solutions and advice for every function of the platform (ex. Triggers, SMS, GXP, etc). There's also a live-chat feature and support via phone. The level on ongoing support is invaluable as we're constantly in a state of growth and testing. We push the limits when it comes to using the platform to its full potential. The team is always happy to accommodate and work through solutions with us. Review collected by and hosted on G2.com.

SMS functionality is lacking. I've used other SMS marketing platforms that are more user-friendly and have more analytic capabilities. The pro of using their SMS platform is that text messages can be used in triggers. Review collected by and hosted on G2.com.

Listrak is by far the best email service provider I have used in 10+ years of email marketing. I've used Bronto, Eloqua and MailChimp extensively, and nothing has compared to Listrak. I love that it is full-service, and they are very knowledgeable about the email marketing space. Their services are comprehensive and their platform is easy to use. They also have a fantastic support team and database full of resources. We loved the initial designs for our emails and pop-up. Any question or concern I've ever had has been dealt with in a timely manner. Review collected by and hosted on G2.com.

I don't believe there are any downsides to using Listrak. After switching to Listrak, our email traffic and revenue has gone up exponentially. Some of the services require a developer for integration, but that is to be expected with a tool like this. Whereas reporting is comprehensive, it is spread out throughout several spots in the dashboard. It could be helpful to have a centralized reporting tool with selectable options. Review collected by and hosted on G2.com.