Listrak Reviews & Product Details - Page 14

Our account manager Kyle works with us on strategy, and execution to make sure we are taking advantage of all the features in Listrak. We have expanded our methods of collecting emails, and providing timely messaging that is personalized to our site visitors - growing our revenue each year. Review collected by and hosted on G2.com.

Some of the advanced conversations features will require technical help to make sure everything works properly. Review collected by and hosted on G2.com.

The support team on chat or phone are great and quick to respond. My account managers have been helpful in launching campaigns and answering any questions our team has! Review collected by and hosted on G2.com.

would like to see more segmentation abilities for SMS and also better reporting for SMS and MMS. Additionally, there is no a/b test reporting and analysis for sms channel. Review collected by and hosted on G2.com.

Everyone that works there is super helpful and will go out of their way to make sure you are getting the most out of the system. Review collected by and hosted on G2.com.

The system has been around for a long time so the interface can feel a bit clunky or patched together. They have been updating that lately which has been great! Review collected by and hosted on G2.com.

Excellent service & account management; best in class email, SMS, and GXP marketing all in one place Review collected by and hosted on G2.com.

Customer Insights platform not always 100% intuitive Review collected by and hosted on G2.com.

Very supportive and informative team. Always available to help when you need something & very hands on. The platform is also user friendly. Review collected by and hosted on G2.com.

Harder to use on moblie, not enough storage in media library Review collected by and hosted on G2.com.

Listrak serves as a great email service provider. The features and overall use match the competitors. I mostly stick to automated conversations, ad hoc sends, and exchange for lead gen. The platform is easy to use and quick to learn from. When I've encountered problems, the support team is quick to answer and provide clarity on the issue. Review collected by and hosted on G2.com.

The analytics section could be more exhaustive. I've encountered delays specifically with the list health syncing up to the proper metric for a recent date. Review collected by and hosted on G2.com.

Listrak's functionality and client-driven support have unified our marketing communications, maximizing our customer acquisition, retention, and revenue. The platform's new and existing features have elevated our growth, delivering substantial results. Review collected by and hosted on G2.com.

At this point, there are no disadvantages to Listrak. As long-lasting clients, we are extremely satisfied with ongoing platform developments and our continued partnership. Review collected by and hosted on G2.com.

The representative is always helpful and tech support is on spot. Review collected by and hosted on G2.com.

I didn't like last update to the platform Review collected by and hosted on G2.com.

The possibilities are endless and the support is top class. Listrak has made it easy for us to leverage and push the boundaries of both email and SMS programs. Review collected by and hosted on G2.com.

The onboarding can take a while as the platform is robust and offers extensive features. Review collected by and hosted on G2.com.

Journey hub features, responsive manager. Review collected by and hosted on G2.com.

The way master lists are "separate accounts." Review collected by and hosted on G2.com.