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Video Reviews
Excellent Product and Even Better Support Team
274 Listrak Reviews
Overall Review Sentiment for Listrak
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The most helpful component of our Listrak experience has been the hands-on support; especially from our account manager. A timely response to give guidance and resolve issues before they happen makes all the difference. Review collected by and hosted on G2.com.
Some components for website popups are less user-friendly than I would like. Most platforms I have used struggle with this. Listrak is still the best I have used. Review collected by and hosted on G2.com.
The team at Listrak is always eager to help. The platform is easy-to-use and easy to learn. I've used many ESPs, but none as comprehensive as Listrak. Review collected by and hosted on G2.com.
I would like more admin/user options. It would be nice to be able to hide certain nav items from select admin types. Review collected by and hosted on G2.com.
Love the CRM add-on which helps us better understand our customers and what they mean to us in the future. Review collected by and hosted on G2.com.
SMS Integration could use some work in terms of unifying the customer with email and providing more detailed level reporting Review collected by and hosted on G2.com.
Very easy to make unique marketing emails, setup and schedule to different audiences Review collected by and hosted on G2.com.
Have not had any issues that have not been addressed. Everything is there, just sometimes I may not know how to get what was needed Review collected by and hosted on G2.com.
I came with history from another ESP, they took their time showing me how to manuver around their platform and taking advantage of all their wonderful tools. Review collected by and hosted on G2.com.
I wish i used them along time ago. Feels like I wasted alot of time on other big ESPs when Listrak was all I needed Review collected by and hosted on G2.com.
Listrak is easy to work with, simple applications and best of all our ROAS has always been great. Review collected by and hosted on G2.com.
We have not been able to maximize our use of Listrak because of our own software limitations. Review collected by and hosted on G2.com.
Listrak has 1st Class customer service! My rep, Jon Sanville, is amazing. Jon is constantly coming up with new ideas, new ways to market our products via emails and SMS, test different segments to optimize our target audiences, and gives me new ideas on how to utilize the composer to it's fullest. Jon is there every time I have a question or want to bounce an idea of him. Tech support is very quick to help out if there are any issue and when I want to try new ways of doing things but not sure how to approach them. I would highly recommend Listrak to any company looking for a new Digital Marketing Platform. Review collected by and hosted on G2.com.
Believe it or not, the only downside I have found so far is Listrak doesn't currently have the capability to A/B test while sending a campaign via STO (Send time optimization). Review collected by and hosted on G2.com.
The platform is user-friendly with helpful analytics that our company uses daily. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxddddddddddddddddddddd Review collected by and hosted on G2.com.
Formatting emails to work with multiple device OS can be difficult using this platform. Review collected by and hosted on G2.com.
Listrak’s SMS Solution is very intuitive and easy to use. You're likely to figure it out quickly and see a significant impact on your e-commerce program within days of launching.
When you are ready to elevate your program to the next level, Listrak provides training, resources, and best practice guidelines to help you evolve with the industry. Review collected by and hosted on G2.com.
I wish paid Ads generated the same ROAS as Listrak's SMS Solution ;-) Review collected by and hosted on G2.com.
The Listrak platform has everything we need (and more). The support team and dedicated representatives we've had have been fantastic and incredibly helpful. They've helped us bring many projects to fruition. Review collected by and hosted on G2.com.
The dashboard can be a bit clunky sometimes, but it has improved lately. Hoping to see more improvements in this area in the future. Other than that, they're great! Review collected by and hosted on G2.com.
