Leapsome Reviews (2,534)

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Leapsome Reviews (2,534)

View 1 Video Reviews
4.8
2,534 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive UI and ease of use of Leapsome, which simplifies performance reviews and goal tracking. The platform's integration with tools like Slack enhances communication and keeps feedback organized, making it a valuable resource for continuous improvement. However, some users note that the initial setup can be complex for administrators.

Pros & Cons

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Bharath B.
BB
Bharath B.
Software Engineer
Computer Software
Mid-Market (51-1000 emp.)
"Enhances Employee Recognition, Needs AI Writing Improvement"
4.5/5
What do you like best about Leapsome?

I like that Leapsome has a cleaner UI which helps me with goal setting and allows managers to track information on where people are standing easily. Everything is customizable and easy to maintain, which makes it visible to everyone involved. It helps enhance my career by providing a clear picture to managers and higher management about the scope of work and impact deliverables I did. This helps in recognizing and appreciating the good work right away, which encourages further self-improvement. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

They should enhance their AI rewriting feature that is not great. If I provide a review to a person and I ask for enhancement, it's not enhancing it on a human level. It's still rewriting as an AI return note. It shouldn't be like that; it should be in a human way of intention, way of selling that. It should rearticulate the way of paraphrasing the old context of my review of a person. Review collected by and hosted on G2.com.

Alan O.
AO
Alan O.
Senior Full Stack Developer
Mid-Market (51-1000 emp.)
"Effortless 1:1 Prep with Real-Time Updates and Slack Praise Visibility"
4.5/5
What do you like best about Leapsome?

It has been really helpful to be able to prepare my 1:1 annotations at any time, allowing me to track my progress effortlessly throughout the week.

The praise system gives everyone a sense of accomplishment and provides a rewarding feeling that makes the overall environment feel more human.

My team uses the peer review feature every quarter, and it consistently helps us identify areas for improvement among our colleagues.

What I really love is how quickly everything saves, and how my peers can see the changes I make in documents in real time.

Our company has also configured praise messages to be sent automatically to a Slack channel, giving us full visibility without needing to open the Leapsome dashboard. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

I’d really like an option to remove old items from meetings that didn’t happen. If, for any reason, I’m not able to have a 1:1 meeting, all the items still show up when I take the next one, which is helpful. However, it would be really nice to have a way to clear them all at once. Review collected by and hosted on G2.com.

Markus R.
MR
Markus R.
Project Manager
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Transforms Performance Reviews into Motivating, Continuous Feedback"
5/5
What do you like best about Leapsome?

What I like best about Leapsome is how it transforms the performance review process into a continuous, positive conversation. The feedback loops are incredibly intuitive, making it easy to praise peers and request constructive input in real-time. It actually makes professional growth feel motivating rather than administrative! Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

While the platform is incredibly powerful, the sheer number of features and customization options can create a bit of a learning curve for new users initially. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Leapsome helped us to streamline our annual performance feedback cycle"
5/5
What do you like best about Leapsome?

As a fast-growing start-up it is a difference to recognizing the importance of feedback and to always have the discipline to give feedback - especially tough one - regularly and in a timely manner. Leapsome helped us to do so with ease and to enforce a streamlined feedback process across all deparments and all managers.

We are very happy that we were able to lift our feedback culture to the next level and have good place where our OKRs live and our annual performance feedback Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

The tool gives you all possibilities and tools to over-engineer the feedback process. Without some guidance, you maybe model a process that is maybe to much to cover for the leads and the direct reports. Your company need a certain maturaraty in the processes like AFR and OKR, so the toolsi really useful, otherwise it can be overburdening Review collected by and hosted on G2.com.

Jayesh S.
JS
Jayesh S.
Principal Engineer
Mid-Market (51-1000 emp.)
"User-Friendly Leapsome That Keeps Me on Track and Up to Date"
5/5
What do you like best about Leapsome?

The Leapsome app is very user-friendly and easy for a new person to understand. It feels like a friend that reminds me to complete my tasks, stay prepared, and be punctual. It also helps me stay up to date. Thanks, Leapsome Team. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

Since I started using Leapsome, I’ve really loved it, and there’s nothing I dislike about it. Review collected by and hosted on G2.com.

Jose A.
JA
Jose A.
Telecom Product Technician
Mid-Market (51-1000 emp.)
"Simple, Fast, and Perfect for Tracking Absences"
5/5
What do you like best about Leapsome?

I use Leapsome to see who from my team is off and to request time off myself. It solves the problem of not knowing who is off and until when. What I like most is that it's a simple to use tool. I think Leapsome puts the right things in the right places, meaning I have what I need either on the home page or easily accessible in the left side panel. I mostly use the Absence tab, either to request absence time for myself or to keep track of others and holidays, and this is the most valuable for me. Compared to Bamboo, which we used in the past, I personally see that Leapsome is aesthetically prettier, it works faster, it's easier to navigate, and it has all my team's calendars in the same place. For me it was easy since it was already set up. Currently, there is nothing that doesn't work for me. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

Nothing, I like Leapsome as it is Review collected by and hosted on G2.com.

Itzy M.
IM
Itzy M.
SEO / SEM
Enterprise (> 1000 emp.)
"Centralization and Feedback that Drive Development"
5/5
What do you like best about Leapsome?

I use Leapsome to centralize my profile, goals, reviews, feedback, and learning paths, which helps me to be more organized in my development within the company and to track objectives. I love the feedback part because when I feel lost, I can ask our leads or coworkers to give us feedback, which allows me to have a clear channel to ask for guidance. I enjoy how easily it activates when opening the link and the centralization of everything in one space. The employee directory makes it easy for me to search when I need a colleague's name, speeding up the search for people within the company. The initial setup of Leapsome was very simple, and I had no problems. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

I believe much more could be gained if there were greater clarity or guidance on what can be done within Leapsome, to use it more fully on a day-to-day basis. It would also help if some functions were even more intuitive at first glance, especially for those of us who only access certain sections and do not necessarily know the entire tool. Rather, I feel that we are still not familiar with Leapsome; training and integration are needed to make the most of it and not just remain with a partial tool. Review collected by and hosted on G2.com.

Stephanie Falvo Liang .
S
Stephanie Falvo Liang .
Marketing Director
Mid-Market (51-1000 emp.)
"Easy, Streamlined Performance Reviews with Helpful AI and Slack Integration"
4.5/5
What do you like best about Leapsome?

I find it very easy to use Leapsome for performance management. The interface is streamlined. It's simple to track all the reviews I have pending. When writing reviews, the AI feature is helpful! I also appreciate being able to integrate my notifications with Slack Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

I don't think there's really anything I dislike about using Leapsome. It works for what I need it! Review collected by and hosted on G2.com.

Jennifer V.
JV
Jennifer V.
L2 Member of Accounting Staff
Small-Business (50 or fewer emp.)
"Easy-to-Navigate UI That Makes Reviews and Colleague Praise Simple"
5/5
What do you like best about Leapsome?

I like the UI - easy to navigate. I have used it for my review, which I have to do every 4 months, so easy to navigate is necessary. I also use it to praise colleagues. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

It seems that our surveys aren't completely anonymous. I believe that my department or perhaps even my name is visible to the person who requests the survey. I had submitted an answer to an anonymous survey once and the reader really seemed to know exactly where it came from. Not sure if that is a "you" thing or a "my company" thing. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Easy-to-Use HR Platform with Smooth Onboarding and Helpful Support"
4.5/5
What do you like best about Leapsome?

I've had a good experience with Leapsome overall. The platform is easy to use, with a clean interface that makes performance reviews, feedback, and goal tracking straightforward for employees and managers.

The integrations cover most common business tools and work reliably, although some could offer more customization. Performance is generally solid, with fast loading times and few technical issues.

Pricing is reasonable if you're using several of its features, but it may feel expensive for smaller teams with simpler needs. The onboarding process was smooth, and customer support was responsive and helpful when needed.

The AI features are useful for drafting reviews and summarizing feedback, but they're more of a time-saving assistant than a major differentiator.

Overall, Leapsome is a strong HR and performance management platform that balances usability and functionality well. I'd rate it 9/10. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

What I dislike about Leapsome is that some of the more advanced configuration options can be difficult to navigate, especially when setting up review cycles or custom workflows. While the platform is user-friendly for employees, administrators may face a steeper learning curve.

The reporting features are useful but could offer more flexibility and customization for deeper analysis. Some integrations feel somewhat basic and don't always provide the level of automation available in specialized tools.

The AI features help save time, but the suggestions can sometimes feel generic and still require manual editing. Additionally, pricing may be a concern for smaller organizations, particularly if they don't plan to use the full range of features available. Review collected by and hosted on G2.com.