Video Reviews
Developmental, Professional & Effective!
3,928 out of 3,929 Total Reviews for Lattice
Overall Review Sentiment for Lattice
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I really appreciate their clear focus on updating The platform. Particularly the AI features. I'm very excited to try out the AI writing assist bias check feature. I like that notes within the system are able to be viewed on the same screen when you're writing reviews. I am the administrator and I'm pretty satisfied with the administrative options and ease of use. I like the data visualization options for reviews and engagement surveys. This area has been significantly improved over the past year.
I appreciate being able to chat with customer service in real time within the platform. They recently added the AI chatbot, and my questions are usually to specific so require a representative response, But the chat bot is pretty quick to connect me to an actual person upon my request. Review collected by and hosted on G2.com.
I often find I've adopted the mantra that lattice is user friendly, just not necessarily intuitive..
When writing reviews it's strange that you click an item to write a downward review but it takes you to the self-review screen and then you have to click in the left menu to get to the downward review screen.
I have received a lot of feedback regarding the goal setting features being less than ideal. I wish that the platform integrated with asana so we could pull goals from a sauna on automatically into lattice. Either that or lattice build out the features similar to those offered by asana so that project Management tasks could be performed within the goals section. We are still waiting for the option to have group meetings versus just one-on-one. I hear that's coming soon..
When writing reviews one is not able to view the self-assessment and reviewer assessment side by side within the system. Our previous provider had that feature and many staff reached out to request it. I understand the responses can be grouped by question when the review is downloaded, but that is not very user friendly as makes more sense to be able to view it that way within the system
There is a suggestion box option but not an option to make some missions anonymous. Though there is a q&a feature where submissions can be anonymous. I would prefer the suggestion box have an anonymous option.
Almost forgot because it's something I don't use, but the mobile app is very limited in functionality Review collected by and hosted on G2.com.
-extremely easy to use
-they offer a ramp-up time during onboarding which gives us as a customer stress-free time to learn all aspects
-At the moment, we just got lattice so I am still figuring quite a bit out -- but already love it! Review collected by and hosted on G2.com.
As a user, I found goal tracking/ performance evaluation tricky. Maybe it takes time to get used to this? Review collected by and hosted on G2.com.
Lattice is a super helpful tool for managing performance and growth within the company. We use it for performance reviews, 1:1s, and tracking career development through the Career Path. In my opinion, it's an intuitive tool with many features, and they are continuously improving the product. Review collected by and hosted on G2.com.
Sometimes I find the Performance Review setup to be not as flexible as it could be. It's a great tool, and we successfully use it twice per year, but minor things, such as not being able to reorder the competencies, are areas where I think there is room for improvement. Review collected by and hosted on G2.com.
You can add on pieces that fit your business culture. Just need reviews? No problem. Want to add surveys? Easy to open up. Want to add pieces of the additional options available or simply add seats? Super easy and straight forward on the pricing. You aren't stuck with a huge package with half the things you don't need. Especially good if you have remote employees or teams that would benefit from a solid tracking tool for 1x1s and structured Feedback processes (ex: project debriefs).
REALLY good support members, in vetting process, implementation, account management, and troubleshooting. Every Lattice person I worked with over the past year has been very helpful, genuine, and supportive in helping me accomplish my goals. Review collected by and hosted on G2.com.
Sometimes it felt too customizable for our small business and too many choices to walk through. I could see it being extremely valuable especially for a medium-to-large business because you can break up into so many groups and dissect it so many ways. For our small business, this was less of a value add on the customization for us because we actually just needed everyone to be on the same program together. Review collected by and hosted on G2.com.
All the capabilities that Lattice has to offer such as performance reviews, surveys, goal entry, etc. Review collected by and hosted on G2.com.
Not much. Goal Entry can be a lot of steps at times, but otherwise it is a great tool! Review collected by and hosted on G2.com.
Its so helpful to get off of the 100 different platforms we were using and have everything consolidated to one place. This way we can actually use the data we collect and it makes it easier for everyone in our company to stay on track and keep priorities straight. Review collected by and hosted on G2.com.
Its kind of annoying to use that big chart to upload one new employee. Its a bit finnacy and ends up changing other employees even if I dont touch them on the excel sheet. Review collected by and hosted on G2.com.
Lattice is super intuitive to use and makes it easy to keep everything contained in one system! The 1:1 tool is interactive and has sections for both shared notes and private notes as well as tasks you can assign to others and/or a due date. it also syncs with your calendar, auto-reminds you via slack, inrtegrates with ADP and slack, handles goals, reviews, quarterly updates, employee engagement surveys, 360 degree feedback, career progression and more. Their reports are robust with a dashboard and analytics. They continue to add new useful features, have a dedicated client support rep and excellent customer service if you can't find what you're looking for in their help sections (which are also great). Review collected by and hosted on G2.com.
The only cons I have are current product suggestions. The notes and tasks are not searchable, so you have to scroll through each 1:1 date/meeting to review those notes and include in your reviews. I'd also love to be able to set up 1:1s with multiple individuals so we can save our group/team notes in one platform. Review collected by and hosted on G2.com.
Lattice makes people data a one-stop shop. As an HR professional, you want one place to get feedback/hear opinions, and Lattice does just that! Review collected by and hosted on G2.com.
It does not currently tie into our HRIS system, so uploads are manual. Review collected by and hosted on G2.com.
