Culture Amp Reviews & Product Details

I think their customer service is probably my favorite. I always find that the team is very open and welcoming, but not too intense. I do think their surveys are great, and it's a very quick and easy system as an administrator as well as an employee filling out any sort of feedback. It was pretty easy to set up too. Review collected by and hosted on G2.com.

Yeah. I would love to be able to see review scores more than just once, like, compare the same review year over year or to be able to compare a survey when you might even change questions or whatnot. As well as the one on one feature to be updated. Review collected by and hosted on G2.com.

What I like most about Culture Amp is how it combines simplicity, a user friendly and intuitive platform with meaningful insights and data. Rather than just collecting employee responses, the system translates data into clear drivers of engagement and highlights where to focus our action. The external benchmarking data and AI coach are two important features for me as a user. Review collected by and hosted on G2.com.

Overall I am very happy the platform and appreciate the ongoing enhancements that are made. I would like to see features like being able to put comments against demographic questions, being able to redact comments ourselves improved. I also don't think the prepopulated reporting is as effective and efficient as it could be. Review collected by and hosted on G2.com.

I love that Culture Amp uses psychologically validated questions, which takes the guesswork out of building, timing, running, and interpreting survey results. This is usually a huge burden, and I appreciate that Culture Amp tells us what to do to maximize our impact from our efforts. I also love the anonymity and confidentiality protections it offers, making it much more comfortable to solicit candid feedback in a trusted environment. The initial setup was very easy, even though we do manual demographic entry. It's very smooth to run and use, and I appreciate all the support from agents, chats, and guides. Review collected by and hosted on G2.com.

It could be easier to navigate between reports without always refreshing to the home results screen. The back button usually kicks me out of a category or back to the full data set. Review collected by and hosted on G2.com.

I really appreciate that Culture Amp is very easy to use. I find the visuals easy to interpret and it's very quick to get exactly the right time. I particularly like the button with the impact column where you can quickly know where actions need to be taken. This allows us to get straight to the point in our projects. Moreover, the initial setup of Culture Amp was very easy to configure and I greatly appreciated the support from the team, which was very clear. This really facilitated the integration into our workflow. Finally, it is a solution that adapts well to our specific needs and I am very satisfied with its use. Review collected by and hosted on G2.com.

The only thing I think we are less satisfied with is that an annual survey is not frequent enough. With Culture Amp, there is too much time between surveys compared to OfficeVibe where we could conduct surveys every two weeks. Also, we cannot respond to comments in real-time on Culture Amp, which is lacking compared to OfficeVibe. Review collected by and hosted on G2.com.

I love the functionality of the Culture Amp platform; it's so easy to use. If you do have questions, the templates, learnings, and help feature have the answers you might need right at your fingertips. I also love that the platform is backed by People Science. Designing an engagement survey can go in many directions, so I appreciate that Culture Amp offers a People Science-backed template as a starting point while still being fully customizable to add our specific values. The initial setup was effortless, and working with Rhone made it a seamless process—honestly one of the easiest platform implementations I've done, and I've done a lot! Review collected by and hosted on G2.com.

The one thing that I feel could be better is user access. I like that it is set up per survey or per country or function but I think there could be easier ways to grant access to things (I.e. pre-determined HRBP or manager roles that have what access you would expect across the platform). Pre-determined roles that can be assigned would be nice. Review collected by and hosted on G2.com.

The way data can be effectively synergized across the platform and various components is impressive, and it helps everything work together more smoothly.

The impactful HR trends and metrics we can measure effectively using culture amp.

The user friendly platform and inbuilt AI support for our people, for example supporting them to provide better-quality feedback during performance reviews. Review collected by and hosted on G2.com.

They often update the platform without letting customers know. Twice, we were in the middle of a live cycle and exporting data each day when they changed where the reports were located. This was really frustrating because the dashboards were being provided to our CEOs daily, and they were suddenly replaced with less helpful, raw data exports. Review collected by and hosted on G2.com.

I really love how Culture Amp provides structure and offers real-time data analysis, which helps save time. The heat maps are invaluable for quickly identifying opportunities for improvement across our workforce. I appreciate that it comes with structured questions we can anchor to, and I love the flexibility to adjust or add questions yearly, which aids in gathering additional insights. The ability to look at both macro and micro levels across our workforce is super valuable. I like how it integrates with our HR system, BambooHR, enabling quick and easy deployment of tasks. I love that we can respond to comments and provide context, which prevents leaving people hanging, and helps in developing actionable plans we can work on. The initial setup was pretty easy, allowing us to deploy our first survey fairly quickly. Review collected by and hosted on G2.com.

One of the things, and this may be on our end more than anything, is being able to do more two way communications. So we're getting a lot of information back, and we put together a plan but still haven't been able to capitalize on Culture Amp's ability to put out our action plan and put it out there for people to see what we're doing and how we're doing it to make a difference within the culture. We've been working to do that as an organization and show people, but I haven't been able to really do that in Culture Amp. The other downside is it's just one more thing for people to get into. Other than twice a year, people don't get into it. We don't use some of the other functions of it, so that is problematic. Review collected by and hosted on G2.com.

I have already dealt with many different contacts at CultureAmp – and without exception, all of them were very competent, professional, and always a great help/support.

When we have a question or a problem, we receive support very quickly. This applies both to direct contact with our contacts and to the support assistant. I find the support chat particularly impressive: If the AI cannot provide a suitable solution, I am seamlessly transferred to a support staff member who takes over the case within seconds. Even if I respond hours later and the original support contact is no longer on duty, the next colleague takes over immediately – with full knowledge of the previous communication. You don't have to explain anything again. This is truly an excellent support experience.

The product itself also convinces me greatly. Especially the strong organizational psychological foundation makes a clear difference for me compared to other providers I have known so far.

Another plus is the ability to derive actions directly from the engagement results and track them in the tool. This keeps everything in one place and important actions are not lost due to tool changes or media disruptions.

We have been using the engagement module for several years and have received feedback from all managers that the usability of the interface is really intuitive - which saves us training for new managers :-) Review collected by and hosted on G2.com.

As much as I would like to say something that I don't like: I have not been able to find anything over the years that was not either a configuration error on our part or was immediately resolved by CultureAmp. Review collected by and hosted on G2.com.

I find Culture Amp to be an easy tool to use for setting up and tracking goals, which is particularly helpful for year-end performance reviews. The transparency of the tool is great because both employees and management can track performance at a single click. I really appreciate the data safety, where data is shared only within specific hierarchies, so my manager can see only my data. It's user-friendly, transparent, and ensures data safety, and the initial setup was smooth. Review collected by and hosted on G2.com.

It could have more aspects like employees being able to trigger emails for meetings or if I don't like my review from my manager, then that should highlight to higher management. Review collected by and hosted on G2.com.

I find Culture Amp to be extremely easy to use, which was a relief since I was initially worried about implementing it ourselves despite the available support. The platform has been absolutely amazing for us, sharing this view with my colleagues. Its AI capability stands out as next level compared to other products I've used for engagement and pulse surveys, which can't even compare. I appreciate the feature where it asks relevant questions and challenges us, making it valuable in summarizing key issues rather than going through comments individually. Additionally, talking to the AI coach helps in generating all staff communications and summarizing trends that emerge from surveys, which I find fantastic. Review collected by and hosted on G2.com.

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