Lattice Reviews & Product Details

I like that Lattice is extremely user friendly both on the administrative side and the employee/managerial side. It's extremely customizable and integrates with our current HRIS, as well as the ones we are considering switching to, which is huge. Even when demoing with some HRIS vendors, when we told them that we use Lattice, they told us to keep Lattice and not use their performance management tool. Review collected by and hosted on G2.com.

So far I haven't found anything that I dislike about Lattice. As I mentioned previously, it's extremely user friendly, which is a big plus for us, as I'm sure it is with many other organizations. Review collected by and hosted on G2.com.

I like the update feature a lot, as updates are now more consolidated for our managers who have multiple direct reports. The new Lattice AI agent is extremely helpful, as it helps managers review faster. Reviews are now more streamlined and easier for both the employee and manager to complete. Review collected by and hosted on G2.com.

I don't like that the AI agent and one-on-ones in Lattice can't be accessed in a group setting. It would be a lot more helpful for managers with multiple direct reports or companies that work in pod format to share insights across teams. Also, setting up Lattice was pretty difficult, with a lot of back-end admin work needed to ensure everything was correctly configured for a seamless onboarding experience. Review collected by and hosted on G2.com.

I like how practical Lattice is to use, both for administrators and employees. The evaluation is very intuitive and practical, and when downloading results, it's very easy to view the reports. The results can be seen very easily and it is easy to use, both for administrators and employees. The way of answering questions is intuitive and easy, allowing people to quickly move through evaluation stages. For administrators, it is very easy to find information thanks to the practical handling of processes on the platform. Review collected by and hosted on G2.com.

When I download the results, usually, when doing it through a CSV or Excel, the scores are disorganized and I have to organize them manually. Review collected by and hosted on G2.com.

We use Lattice to manage the careers of our team members, appreciating its ability to create a more streamlined and connected employee experience. We really like that all of its modules are interconnected, and it provides templates for each module based on industry best practices, which saves us from starting from scratch. The introduction of an AI agent has further enhanced efficiency and people management. In the 1 on 1 module, it's great for managers to view an employee's sentiment updates, goals, development plans, and feedback. Setting up additional modules is very easy as Lattice is quite intuitive. Review collected by and hosted on G2.com.

It's a pretty solid tool, and the Lattice team is constantly evolving the software to be more connected, meet new needs, and fix any issues that may occur. The biggest area for improvement is a more streamlined 'skip-level' experience for managers of managers and department heads. I find it inconvenient to go to multiple places to see things for direct reports of our direct reports. Having a one-stop shop would be more streamlined. Review collected by and hosted on G2.com.

Lattice's UI/UX stands out - it's intuitive and clean, making navigation effortless even for first-time users. The performance review management module is particularly strong, streamlining the entire review cycle from goal-setting to feedback collection. I also appreciate how well it handles employee master data, with a hierarchy view that gives a clear, accurate picture of reporting structures across the organization - genuinely one of the best I've used for this purpose. Review collected by and hosted on G2.com.

A few areas for improvement include limited flexibility in custom reporting/analytics, occasional integration constraints with third-party tools, and pricing that could be more modular for smaller teams. Review collected by and hosted on G2.com.

the strongest feature for me is the connection between development plans, career track competencies, and 1:1 meetings. Employees and their managers can identify development goals, connect them to competencies required for career growth, and discuss progress during special planning sessions and regular 1:1 meetings. When used consistently, I can see in the design that these features create a clear connection between performance conversations and employee development.

Lattice also allows career-track matrices to be imported. That functionality is a game changer when building career paths and competency expectations because it eliminates a significant amount of manual entry. Review collected by and hosted on G2.com.

lattice needs more opportunities to import large amounts of data. For example, it would be much more efficient to upload a calendar template instead of creating each event on the company calendar individually. The same is true when building out the question banks for the review cycles.

Because lattice already provides the effective import process for career-track matrices, I would like to see similar functionality anywhere administrators must enter a high volume of information. The current level of manual set up adds to my already scarce implementation time. Review collected by and hosted on G2.com.

Lattice has been a lifesaver by bringing everything related to performance out of various email threads and into a single dashboard, organized by employee profile. This has helped our team tremendously by making it easier to hold managers accountable for their teams. The integration with 1:1's and our Google calendars is huge, and it’s also been refreshing to use the AI agent to take notes so we can stay focused on the 1:1 conversation at hand. Onboarding was fairly easy, and the pricing feels reasonable. By the start of 2027, we will have used it for a complete year. Review collected by and hosted on G2.com.

The review workflows have been our biggest pain point. We’ve requested a workflow that allows final review packets to be sent to HR for final approval before they go to the employee for acknowledgement. Right now, the employee completes their self-review, the manager completes their downward review, and then HR has to keep checking progress manually to know when the final packet is ready. It would also be helpful if the admin could add more individuals to the review workflow. On top of that, the Review dashboard is a bit clunky and lacks user-friendliness. Overall, I think Lattice could use some improvements in this area, however, it has still be beneficial for our team. Review collected by and hosted on G2.com.

We use Lattice mainly for goal tracking, and the OKR feature is really helpful. You can set goals at the company, team, and individual level and clearly see how everything is connected. The 1:1 meetings feature is also quite good; you can add agenda items and action points directly in the tool so nothing gets missed. Performance reviews are very structured as well—managers and employees both fill out their sections, and everything stays in one place instead of being scattered across emails. Review collected by and hosted on G2.com.

The interface is a bit overwhelming at first. There are so many features that new users don’t really know where to start. The employee surveys are decent, but the customisation options are quite limited, and you can’t change the question format very much. The growth and development plans also feel a bit disconnected from the rest of the features; they don’t integrate very smoothly with the OKR and review sections, which makes it feel like a separate tool altogether. Review collected by and hosted on G2.com.

I like how easy it is to use and user-friendly for both the employee and the back-end user. I think a lot of the different apps within Lattice talk to each other, which makes things seamless and easier for the employee and manager. Lattice integrates with Rippling, so it syncs in effortlessly. The regular syncing of data from our HRIS to Lattice is super helpful. The different Lattice apps like Lattice Grow, performance reviews, and one-on-ones all work incredibly well together because of the new AI feature. This integration makes the experience easy for the employees and managers, making it less of a burden and something employees want to use because of the ease of use. The career tracks in Lattice help employees see where they are and what competencies are related to their level, and guide them on how to level up. Review collected by and hosted on G2.com.

Managers find the 'about me' button confusing. It's difficult for them to find where their teammate submitted their own personal review. It's kind of buried and hard to access for people who don't use Lattice as often. Review collected by and hosted on G2.com.

I like that Lattice is organized and saves information over time. Everyone has a profile where feedback data is saved, which I find really useful. I also appreciate the highly customizable surveys and performance reviews, which help us capture employee performance over time effectively. The use of Lattice has also been really easy for me to set up, which is a plus. Review collected by and hosted on G2.com.

We have long awaited group 1:1s, where a manager that oversees an entire functional team could set up a 1:1 where multiple direct reports have access to the same notes. Basically, a 1:1 function where one manager could set up a meeting for multiple direct reports. So take the current 1:1 function and expand it into a 'functional team' option. Review collected by and hosted on G2.com.