Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed
Optimized for quick response

Lattice Reviews & Product Details

Lattice Overview

What is Lattice?

Lattice is the AI-powered people platform that strategic HR teams use to make managers more effective, simplify people operations, and leverage workforce insights to drive business impact. More than 5,000 companies worldwide leverage Lattice's performance management, engagement, compensation, growth, goals, and analytics apps to build highly productive and efficient teams. Lattice is listed as an industry leader on G2’s 2024 Best Software Awards in multiple categories, including Highest Customer Satisfaction and HR Products.

Lattice Details
Product Website
Languages Supported
German, English, French, Spanish
Show LessShow More
Product Description

Lattice is the People Management Platform that brings together all of the tools, workflows, and insights to help organizations develop engaged and high-performing employees within a winning culture. By combining continuous performance management, employee engagement surveys, compensation management, and career development tools into one connected solution, Lattice can deliver powerful people analytics used by HR and people teams to drive impactful business outcomes. At Lattice, we're on a mission to make work more meaningful. If you want to make an impact and are excited about how people strategy can drive business strategy, we want you. We're hiring for a number of positions! Learn about joining our team here: https://lattice.com/careers/ or connect with us at hello@lattice.com.

How do you position yourself against your competitors?

Lattice takes a more comprehensive approach to people success. Lattice’s people management solution unifies continuous performance management, goal-setting, employee engagement, compensation management, career development, and people analytics through a mature, feature-rich, and user-friendly platform that employees love to use. If customer support is important to you, consider Lattice’s commitment to customer success. The award-winning Lattice CX organization is larger than many of its competitors' entire companies. Learn more about Lattice’s customer support strategy by visiting https://lattice.com/customer-experience.

Additionally, Lattice is designed to support the evolving needs of today’s fastest-growing organizations — from dozens to thousands of employees — and help them transform their culture. Our competitors don’t offer the same level of flexibility or support for growing teams. There is a reason 5,000+ leaders are using Lattice to build a strong company culture. Learn more about our customers and their success stories by visiting https://lattice.com/customers.


Seller Details
Seller
Lattice
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@LatticeHQ
8,886 Twitter followers
LinkedIn® Page
www.linkedin.com
615 employees on LinkedIn®
Description

Lattice is the People Platform that 5,000 of the world’s most strategic HR teams use to drive a high performance culture. Purpose built for the age of AI with performance management, engagement, growth, compensation, HRIS and analytics, Lattice's easy-to-use platform allows managers to leverage technology to drive clarity and accountability across their team; provides HR leaders with the insights needed to be a strategic partner to the business; and simplifies HR operations to ensure the administrative fundamentals are done well.


Alia L.
AL
Overview Provided by:

Recent Lattice Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.5 out of 5
"Lattice"
It gives us the opportunity to get our OKR's alligned in one place in which we can identify the areas of improvement to make ourself alligned with ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Lattice Creating Seamless Experiences"
How it has automated the performance process
Rashi K.
RK
Rashi K.Mid-Market (51-1000 emp.)
5.0 out of 5
"great HRIS Tool"
-extremely easy to use -they offer a ramp-up time during onboarding which gives us as a customer stress-free time to learn all aspects -At the mo...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
4 people requested security information

Lattice Media

Lattice Demo - Lattice Homepage
Lattice user homepage
Lattice Demo - Lattice 1:1 Meeting Agenda
Lattice 1:1 meeting agenda
Lattice Demo - Lattice Performance Review Editing
Lattice performance review creation page
Lattice Demo - Lattice Employee Checkin Page
Lattice employee checkins
Lattice Demo - Lattice Analytics
Lattice Analytics
Lattice Demo - Lattice Compensation
Lattice compensation review
By combining performance management, employee engagement, employee development, compensation, and people analytics, Lattice provides a unified platform for people success that delivers real business outcomes.
Play Lattice Video
By combining performance management, employee engagement, employee development, compensation, and people analytics, Lattice provides a unified platform for people success that delivers real business outcomes.
What’s New in Lattice: Spring 2024 - AI-Powered Engagement Insights, Talent Reviews, and New Analytics
Play Lattice Video
What’s New in Lattice: Spring 2024 - AI-Powered Engagement Insights, Talent Reviews, and New Analytics
Lattice AI - Lattice’s vision for the future is one of heightened engagement, fair compensation, impactful management, and high-performing teams. A future where AI makes the employee experience more human.
Play Lattice Video
Lattice AI - Lattice’s vision for the future is one of heightened engagement, fair compensation, impactful management, and high-performing teams. A future where AI makes the employee experience more human.
Lattice Grow - Develop your people and drive performance with Grow, Lattice’s employee development tool. Grow helps companies make expectations crystal clear, turns managers into career coaches, and gives employees agency over their growth.
Play Lattice Video
Lattice Grow - Develop your people and drive performance with Grow, Lattice’s employee development tool. Grow helps companies make expectations crystal clear, turns managers into career coaches, and gives employees agency over their growth.
Lattice for CEOs - Learn how Lattice empowers your teams to deliver results with tools to maximize performance, retain top employees, and promote a culture of excellence.
Play Lattice Video
Lattice for CEOs - Learn how Lattice empowers your teams to deliver results with tools to maximize performance, retain top employees, and promote a culture of excellence.

Official Interactive Demo

Lattice demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the Lattice community
Have you used Lattice before?
Yes

Video Reviews

3,896 Lattice Reviews

4.7 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
3,896 Lattice Reviews
4.7 out of 5
3,896 Lattice Reviews
4.7 out of 5

Lattice Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LatticeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Matthew H.
MH
Senior Human Resources Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lattice?

Ease of use and ease of implementation. The implementation time commitment was hours not weeks. We initially implemented all modules except Grow, Comp, and Engage and manged to configure and test all modules in less than two weeks. The product team is very receptive to feedback and also able to help come up with creative workarounds for functional gaps. The customer support is great and very responsive. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

At this point I don't know that I have any negative points to raise except the lack of a full integration with UKG UltiPro. The out of the box integration does not pull all the fields necessary so we have to revert to a SFP file that is scheduled to run. Review collected by and hosted on G2.com.

What problems is Lattice solving and how is that benefiting you?

We have been able to streamline the performance lifecycle into one tool to track growth, goals, performance, and compensation into one streamlined tool. Before this information was in fragmented systems that did not offer an easy way to bring the full employee journey and story together in one place. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lattice?

Lattice is an incredibly helpful tool for managing my performance and tracking my career growth. I use it weekly to plan my 1:1s with my manager, and it helps me gather and provide feedback quarterly, both from my manager and colleagues. The integration with Slack and the reminders before each 1:1 make my day to day worklife easier, allowing me to organize and prioritize the agenda for our discussions ahead of time. Additionally, submitting EPNS through Lattice is quick and straightforward, streamlining the process effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

The user interface can feel a bit overwhelming at first, but once you become familiar with it, navigating the platform becomes much easier. Aside from that, I haven't encountered any major issues with Lattice so far. Review collected by and hosted on G2.com.

What problems is Lattice solving and how is that benefiting you?

1)Preparing for my weekly 1:1 with my manager

2)Giving and receiving feedback from colleagues on a quarterly basis

3)Strategizing and tracking my career growth

4)Completing my NPS submissions Review collected by and hosted on G2.com.

Sophie T.
ST
Sr. Director - Global Talent Management
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lattice?

I love the partnership I have with the customer teams and our account team. I consider them an extended version of my own internal team and I believe they have my org's best interest in mind, 100% of the time. I also love that the product is always improving and adding more features. I really feel like they are growing with us and makes it easy for me to continue to keep lattice as a vendor for our employees. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

Sometimes there are challenges with the ability to customize the tool to work best for us and that required a manual work around or for my team to adjust expectations of how we can use the tool. With that said, no technology is completely perfect and it is only as good as how you use it :). Review collected by and hosted on G2.com.

What problems is Lattice solving and how is that benefiting you?

It allows us to assess our global workforce more effectively and efficiently and truly focus on outcomes vs. outputs of our employees. It also gives us the tools we need to collect regular feedback and data from our employees to inform strategy. Review collected by and hosted on G2.com.

Jane v.
JV
Sr. Manager, Talent Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lattice?

Lattice is set up with features to make managers jobs easier. Our users favorite feature is the 1-1 tool. Managers can more easily be better managers by leveraging lattice features like 1-1s, development plans, goals, performance reviews, feedback, etc. We have found lattice to have great customer service when we have questions. They have been implementing more AI features which seem useful. I appreciate Lattice is continuously improving and rolling out features based on customer feedback. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

With the Engagement Survey we have found the ability to download data more limiting. The types of questions you can put in surveys is limited some too. Review collected by and hosted on G2.com.

What problems is Lattice solving and how is that benefiting you?

Lattice givees managers a one stop shop to support ongoing development and management of their direct reports. It helps managers document and track their interactions with their direct reports to support ongoing performance management. Review collected by and hosted on G2.com.

Shawna C.
SC
Human Resource Generalist II
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Lattice?

I really like that it starts a digital conversation in the Update section, and that it tracks all 1:1s in one place, and can be reviewed anytime as refreshers and deliverable tracking. We are working on goals currently, and this is going to simplify our process by about 1000%. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

The on downside to Lattice is the confidentiality issue. It emails updates and 1:1 to managers with all the information in the body of the email, instead of sending an email to let them know information is in their portal. This causes challenges as admins have access to Executive Staff's emails, and they read, comment, and gossip about what employees write in good faith to their supervisors. So as HR, I can not be honest or share with my CFO as other people read and share private personal or confidential information. So that hobbles me from using the system correctly.

The solution we were provided was to use a dummy Slack email that goes nowhere. The problem with this is the supervisors will never be notified that there is information for them to review.

One other thing I would like to see is to be able to respond to feedback. That way someone can say "Thank you" or answer a question in feedback. Review collected by and hosted on G2.com.

What problems is Lattice solving and how is that benefiting you?

We are currently setting up Goals and are excited to be able to have them visible, and the extra time given back to our employee who is tracking that project. They will probably gain back 3+ hours a week by switching to Goals in Lattice Review collected by and hosted on G2.com.

Brooke T.
BT
Staffing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lattice?

I really appreciate their clear focus on updating The platform. Particularly the AI features. I'm very excited to try out the AI writing assist bias check feature. I like that notes within the system are able to be viewed on the same screen when you're writing reviews. I am the administrator and I'm pretty satisfied with the administrative options and ease of use. I like the data visualization options for reviews and engagement surveys. This area has been significantly improved over the past year.

I appreciate being able to chat with customer service in real time within the platform. They recently added the AI chatbot, and my questions are usually to specific so require a representative response, But the chat bot is pretty quick to connect me to an actual person upon my request. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

I often find I've adopted the mantra that lattice is user friendly, just not necessarily intuitive..

When writing reviews it's strange that you click an item to write a downward review but it takes you to the self-review screen and then you have to click in the left menu to get to the downward review screen.

I have received a lot of feedback regarding the goal setting features being less than ideal. I wish that the platform integrated with asana so we could pull goals from a sauna on automatically into lattice. Either that or lattice build out the features similar to those offered by asana so that project Management tasks could be performed within the goals section. We are still waiting for the option to have group meetings versus just one-on-one. I hear that's coming soon..

When writing reviews one is not able to view the self-assessment and reviewer assessment side by side within the system. Our previous provider had that feature and many staff reached out to request it. I understand the responses can be grouped by question when the review is downloaded, but that is not very user friendly as makes more sense to be able to view it that way within the system

There is a suggestion box option but not an option to make some missions anonymous. Though there is a q&a feature where submissions can be anonymous. I would prefer the suggestion box have an anonymous option.

Almost forgot because it's something I don't use, but the mobile app is very limited in functionality Review collected by and hosted on G2.com.

What problems is Lattice solving and how is that benefiting you?

Lattice is helping us ensure one-on-ones are being conducted consistently throughout the organization which contributes to employee equity of experience and performance development options. It's also nice to have several features in one system so as to avoid additional burnout from multiple systems. It's making goals more visible and as provided a place for our newly defined role specific competencies to live. Also the options for surveys and data analysis are pretty good Review collected by and hosted on G2.com.

Rashi K.
RK
Employee Experience Associate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Lattice?

-extremely easy to use

-they offer a ramp-up time during onboarding which gives us as a customer stress-free time to learn all aspects

-At the moment, we just got lattice so I am still figuring quite a bit out -- but already love it! Review collected by and hosted on G2.com.

What do you dislike about Lattice?

As a user, I found goal tracking/ performance evaluation tricky. Maybe it takes time to get used to this? Review collected by and hosted on G2.com.

What problems is Lattice solving and how is that benefiting you?

1. Employee records management

2. Performance tracking/ Growth Planning

3. Leave Management Review collected by and hosted on G2.com.

Luis C.
LC
Talent Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lattice?

Lattice is a super helpful tool for managing performance and growth within the company. We use it for performance reviews, 1:1s, and tracking career development through the Career Path. In my opinion, it's an intuitive tool with many features, and they are continuously improving the product. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

Sometimes I find the Performance Review setup to be not as flexible as it could be. It's a great tool, and we successfully use it twice per year, but minor things, such as not being able to reorder the competencies, are areas where I think there is room for improvement. Review collected by and hosted on G2.com.

What problems is Lattice solving and how is that benefiting you?

Primarily for Performance Management in the company, including 1:1s, and more recently, supporting career growth within the organization. Review collected by and hosted on G2.com.

Katie B.
KB
Human Resources Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Lattice?

You can add on pieces that fit your business culture. Just need reviews? No problem. Want to add surveys? Easy to open up. Want to add pieces of the additional options available or simply add seats? Super easy and straight forward on the pricing. You aren't stuck with a huge package with half the things you don't need. Especially good if you have remote employees or teams that would benefit from a solid tracking tool for 1x1s and structured Feedback processes (ex: project debriefs).

REALLY good support members, in vetting process, implementation, account management, and troubleshooting. Every Lattice person I worked with over the past year has been very helpful, genuine, and supportive in helping me accomplish my goals. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

Sometimes it felt too customizable for our small business and too many choices to walk through. I could see it being extremely valuable especially for a medium-to-large business because you can break up into so many groups and dissect it so many ways. For our small business, this was less of a value add on the customization for us because we actually just needed everyone to be on the same program together. Review collected by and hosted on G2.com.

What problems is Lattice solving and how is that benefiting you?

Easily creating, distributing, and processing performance reviews. Review collected by and hosted on G2.com.

BE
People & Culture Support
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lattice?

Its so helpful to get off of the 100 different platforms we were using and have everything consolidated to one place. This way we can actually use the data we collect and it makes it easier for everyone in our company to stay on track and keep priorities straight. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

Its kind of annoying to use that big chart to upload one new employee. Its a bit finnacy and ends up changing other employees even if I dont touch them on the excel sheet. Review collected by and hosted on G2.com.

What problems is Lattice solving and how is that benefiting you?

Adoption of OKRs by the senior leadership team, surveys all in one placewith usable data collection, performance reviews made easy Review collected by and hosted on G2.com.