I think that Lattice is a well-thought-out system that gives all the tools an HR needs, from 1:1s, feedback, career growth, to compensation and benchmarking. They really care about their customers and always find ways to support them, so we are able to use the system to its maximum and improve processes internally. They also have best in class customer support team. Review collected by and hosted on G2.com.
I am not convinced that their HRIS is the best fit for European/German based companies, but their people management tool is great. Review collected by and hosted on G2.com.
Video Reviews
Developmental, Professional & Effective!
3,906 out of 3,907 Total Reviews for Lattice
Overall Review Sentiment for Lattice
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Last time I reviewed Lattice, the main downside I noted was the lack of functionalities typically found in an HRIS—I wished for a true one-stop shop. Well, guess what? Now we have it!
With optimized and automated processes for goal setting, growth development, and engagement, Lattice has made it easier than ever to keep our people processes robust and up to date. The platform is user-friendly and continues to evolve alongside our needs.
A major win for us has been the compensation module, which has allowed us to take significant steps in paving the way for greater pay transparency—a huge leap forward!
We truly love Lattice and are excited to see what new functionalities they’ll bring next! Review collected by and hosted on G2.com.
If I had to name a downside today, it would be the lack of reporting and dashboard automations. Having more dynamic, automated insights would make a big difference. Review collected by and hosted on G2.com.
The look and feel of the platform
The simplicity of 1:1s and how everything is in one place for leaders and employees (this will be further enhanced as we add HRIS)
The customisation ability
The reporting which we regularly share with leaders
Praise linking with Slack Review collected by and hosted on G2.com.
We love using Lattice for OKRs but there could be some improvements made to make it less overwhelming for employees to use confidently, as well as admins (i.e filtering by quarter and not showing a whole years worth of OKRs on one page)
Although Lattice is very customisable, somethings feel like they should be more customisable when they aren’t (for example cadence of sending out OKR reminders)
The OKR reporting also needs improving. I believe all this things are in progress and other than that we love it! Review collected by and hosted on G2.com.
Lattice doesn't try to force you into running performance reviews, goals, or 1:1s in a certain way. It provides enough customizability to where you can implement any framework you have in your company. Review collected by and hosted on G2.com.
The compensation module is a chore to set up and not very intuitive. Unlike the other modules, you have to jump through many hoops to get compensation bands to work the way you want them to. Review collected by and hosted on G2.com.
User interface is easy and beautiful. It helps the adoption for our global audience. Setting is also simple and straightforward. It use small resource to maintain, and offer integration via API with other data processing. Currently 100% of our employees in 40 countries use Lattice, and people use it regularly for goal check-ins, review, and feedback. Customer support is easy to reach and very responsive. Review collected by and hosted on G2.com.
Our company only use Lattice Performance & Development, but not the whole HRIS due to limitation to support multiple functions + country + job scale. Lattice mobile app is not very useful. Lattice should offer better integration with Outlook, and also allow admin to send customized communication /reminder to the audience from time to time. Review collected by and hosted on G2.com.
We have had success driving our performance management and growth & development initatives. It's a powerful tool and my favorite thing about it is watching it be adopted and become engrained in our culture. The habits build over time and become part of every day work here. I can also get a hold of someone whenever needed for brief or in-depth support. Extremely responsive team and top notch service. Also, I love that I can hop into Lattice admin and get a pulse on any number of important data points quickly. Review collected by and hosted on G2.com.
Could use a little more customization and slightly more dynamic reporting, but overall no complaints. Review collected by and hosted on G2.com.
I love how easy it was to set up and implement. I have implemented many types of software and tools in my role, Lattice was by far the easiest with the one on one sessions and smartsheets for implementation. Review collected by and hosted on G2.com.
Some of the terminology is not so clear but Lattice's Help Desk always provides clear answers. Review collected by and hosted on G2.com.
Ease of use and ease of implementation. The implementation time commitment was hours not weeks. We initially implemented all modules except Grow, Comp, and Engage and manged to configure and test all modules in less than two weeks. The product team is very receptive to feedback and also able to help come up with creative workarounds for functional gaps. The customer support is great and very responsive. Review collected by and hosted on G2.com.
At this point I don't know that I have any negative points to raise except the lack of a full integration with UKG UltiPro. The out of the box integration does not pull all the fields necessary so we have to revert to a SFP file that is scheduled to run. Review collected by and hosted on G2.com.
Lattice streamlines performance management with structured reviews, continuous feedback, and 360-degree assessments. It helps teams stay aligned through real-time goal tracking and OKRs while capturing employee sentiment with customizable engagement surveys. Managers and employees benefit from structured 1:1 meetings with agenda templates, and career development is supported through growth frameworks and development plans. Seamless integrations with Slack, HRIS, and productivity tools ensure Lattice fits easily into daily workflows.
Customer support is top notch as well! Review collected by and hosted on G2.com.
I don't have dislikes about this tool. It takes time and strategy to set up the tool how you want it, but that is an important aspect of managing these programs. Review collected by and hosted on G2.com.
Lattice is an incredibly helpful tool for managing my performance and tracking my career growth. I use it weekly to plan my 1:1s with my manager, and it helps me gather and provide feedback quarterly, both from my manager and colleagues. The integration with Slack and the reminders before each 1:1 make my day to day worklife easier, allowing me to organize and prioritize the agenda for our discussions ahead of time. Additionally, submitting EPNS through Lattice is quick and straightforward, streamlining the process effortlessly. Review collected by and hosted on G2.com.
The user interface can feel a bit overwhelming at first, but once you become familiar with it, navigating the platform becomes much easier. Aside from that, I haven't encountered any major issues with Lattice so far. Review collected by and hosted on G2.com.
The implementation is easy and works at your pace. We've purchased all modules and are rolling them out in 3 phases. Overall the system has been easy to implement, and we are gaining traction with adoption.
My implementation partner has been great to work with! Review collected by and hosted on G2.com.
Ther permissioning can be a bit challenging and I wish there was more functionality with it. I also wish there was an easy way to add history to the database for ease of use for the users. Review collected by and hosted on G2.com.
