Laserfiche Pros and Cons

Solutions marketplace, ease of designing forms. Review collected by and hosted on G2.com.

The differences between cloud-hosted and self-hosted, classic forms and forms. There are some features available in one or the other, and I would to have all the features work in at least one of the applications. Review collected by and hosted on G2.com.

There is very little that Laserfiche cannot do. Within document management, there is not a better tool on the market. Review collected by and hosted on G2.com.

Only downside I can think of is the fact that Laserfiche does not have a built in database, although it can connect to other databases through lookups. Review collected by and hosted on G2.com.

Laserfiche has a robust suite of features that accelerates my team's ability to build business solutions for our business customers. It has an intutive Forms builder process that includes business process automation. It also has a powerful document management repository complete with flexibilty to meet customer demands for permissions and security, and searching via content or metadata. Additionally, the navigation for users and administrators alike is intuitive and easy to follow. Laserfiche is fast-growing into a platform of choice for our business customers, used daily for various forms, business processes, and agency customers. Review collected by and hosted on G2.com.

Laserfiche is a platform or a PaaS, which means in inherently has some of the limitations or restrictions that come with large-scale platform implementations. It will offer you 85% - 90% of what you need out-of-the-box to build the solutions you need; however, the remaining 10% - 15% can be challenging. To my knowledge, integrations with other platforms is a bit on the limited side, though Laserfiche is actively investing in that area. Some challenges with Laserfiche is lack of transparency to their road maps and response to customer requested fixes and enhancements. Review collected by and hosted on G2.com.

I like the ability to create a workflow that is efficient and elimiates the need for paper. To be able to map out all steps that were previously done manually will be a huge improvement. Review collected by and hosted on G2.com.

Implementation has been a long process and has been a lot of back and forth to ensure our processes are all captured accurately. Review collected by and hosted on G2.com.

I like that we have been able to add features/modules to enhance what was existing. For many years we used it soleley as a records repository but now we are starting to implement streamlined features. We are now leveraging some of the capabilities of Laserfiche Workflow and Forms to streamline Review collected by and hosted on G2.com.

The biggest challenge I have is helping staff understand how all the members of the LF family are supposed to work together to create the magic. They are very entrenched and while they understand are eager for Forms they haven't yet caught the WF bug. Review collected by and hosted on G2.com.

This software is so powerful and creates efficiencies in all workflow areas of your organization! If you think this doesn't have an application in your workplace, you are wrong! I am so excited for the automations that this allows eliminating human errors and downtime in our workflows. It also creates documentation for audit purposes. The cost of is saved through people downtime. Review collected by and hosted on G2.com.

Can be overwhelming at first, but you just have to prioritize how you will implement in your organization and identify your department champions. Review collected by and hosted on G2.com.

The ease and simplicity Laserfiche brings to my organization. Everything can be stored securely in one location. The options of what can be done within workflow are endless. Review collected by and hosted on G2.com.

I would like to have more reporting tools and ways to have visibility on the data on the documents within. Review collected by and hosted on G2.com.

We started using Laserfiche for records information management and then moved on to processes to streamline other departments. The customization is critical to enhancing the performance while increasing productivity. The implementation process is seamless when you take time on the back end and are methodical in planning. Review collected by and hosted on G2.com.

Since using Laserfiche since 2016 - we have overcome several challenges by utilizing the Aspire training programs and support documentation. To integrate the solutions provided has been seamless. We strive to learn and automate instead of frequently participating in the wheel of insanity. Review collected by and hosted on G2.com.

Management of Records Life Cycle. Laserfiche reduces the Legal Liability associated with over retaining obsoleted or expired records. When records have met the end of their useful life, the records life cycle feature can apply disposition of the records. Review collected by and hosted on G2.com.

I would like to see price brakes as I scale up more full users. I would also like to see more Laserfiche Cloud Metadata integration with Microsoft word. Review collected by and hosted on G2.com.

Laserfiche has been a great tool to provide solutions to problems that would otherwise utilize excesive resources in both time and personnel. The learning curve has been gradual especially when employing the multitude of resources available. Review collected by and hosted on G2.com.

Laserfiche has been limited in the way it can interact with systems being used in my organization and could potentially create more work in implementing a work around solution. Review collected by and hosted on G2.com.