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1,561 Keap Reviews
Overall Review Sentiment for Keap
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Keap Automations is lIke having two extra sales people without the payroll expense Review collected by and hosted on G2.com.
The native ecommerce functionality isn't as good as it could be. Teaming it with Woocommerce and InfusedWoo takes it to a new level. Review collected by and hosted on G2.com.
It has everything needed for the advertisement and marketing of both physical and online products. Review collected by and hosted on G2.com.
It doesn't have tutorials in Spanish, which limits access for some people. Review collected by and hosted on G2.com.
I love how easy and customizable the Keap CRM is. It can be tailored to capture simple interactions or create automated complex sequences. It is very easy to use and their customer support is quite helpful. Review collected by and hosted on G2.com.
The only issue I run into is that Keap isn't very well known so we often come across a tool that integrates with Hubspot or Salesforce but not Keap. Review collected by and hosted on G2.com.
Love the automation features. We as a real estate team use it to automate a lot of our marketing and recruiting. Review collected by and hosted on G2.com.
Nothing that I can think of. I find it to be user friendly. Review collected by and hosted on G2.com.
Keap has a wide range of functionality and can perform a lot of tasks and automations you can't with other tools. Because of the way it's built, you can use many workarounds to do what you want and can really use your creativity in this way. The support is incredible and responsive. Review collected by and hosted on G2.com.
It's not so intuitive to understand how the intricacies of automations work without asking very specific questions to the support team or by trial and error. Once learnt, then you can be very creative with what you automate and do. The UI is also not so intuitive so you need to search to uncover all the functionality it can offer Review collected by and hosted on G2.com.
I love that Keap provides a guided experience for you so that you're not paying for a program you don't know how to use! The online support has been phenomenal and unmatched from any other program I've worked with before. Review collected by and hosted on G2.com.
The price point is a bit higher than other programs. I do wish they had a bit more integration opportunities that didn't require using zapier. However, there are so many integrations that make this program super efficient. Review collected by and hosted on G2.com.
I like the functionality. The software is feature rich. Review collected by and hosted on G2.com.
Prices keep going up. They promise new stuff, but it never works well. Even basic things like the new email builder is 1000 times worse than the old one. Review collected by and hosted on G2.com.
It's decently powerful, but way more expensive than other competitors. Review collected by and hosted on G2.com.
I've never had a worse experience with the sales/customer support team. They literally do everything they can to drag out cancellation over days. Review collected by and hosted on G2.com.
We really like the great CRM engine, customer database, note taking for customers and the great EDM's. We've also been really impressed with the automation tools that have helped us greatly with lead capture and management. Overall a really good allrounder of a crm tool. Review collected by and hosted on G2.com.
Would love to see improvement and expansion on the task management and productivity tools. Review collected by and hosted on G2.com.
