Keap Features
What are the features of Keap?
Marketing Automation
- Email Marketing
Reporting & Analytics
- Basic Reporting
Email Marketing
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
Online Marketing
- Landing Pages and Forms
- Dynamic Content
- Mobile Optimized
Lead Management
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Nurturing
- Automated Alerts and Tasks
- CRM Lead Integration
Technology Glossary Features
View definitions of the features and discover new technology terms.
Keap Categories on G2
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Platform
Customization | Based on 204 Keap reviews and verified by the G2 Product R&D team. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. | 80% (Based on 204 reviews) | |
Workflow Capability | Based on 198 Keap reviews and verified by the G2 Product R&D team. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. | 82% (Based on 198 reviews) | |
User, Role, and Access Management | Based on 217 Keap reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 83% (Based on 217 reviews) | |
Internationalization | Enables users to view and transact business with the same content in multiple languages and currencies. This feature was mentioned in 139 Keap reviews. | 70% (Based on 139 reviews) | |
Sandbox / Test Environments | Based on 157 Keap reviews and verified by the G2 Product R&D team. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. | 73% (Based on 157 reviews) | |
Document & Content Mgmt. | Based on 167 Keap reviews and verified by the G2 Product R&D team. Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files. | 74% (Based on 167 reviews) | |
Performance and Reliability | Based on 218 Keap reviews and verified by the G2 Product R&D team. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. | 82% (Based on 218 reviews) | |
Output Document Generation | Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. 160 reviewers of Keap have provided feedback on this feature. | 71% (Based on 160 reviews) | |
Customization | Based on 262 Keap reviews and verified by the G2 Product R&D team. System provides sufficient customization to meet business requirements | 78% (Based on 262 reviews) | |
Workflow Capability | Based on 239 Keap reviews and verified by the G2 Product R&D team. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. | 81% (Based on 239 reviews) | |
User, Role, and Access Management | Based on 252 Keap reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 81% (Based on 252 reviews) | |
Internationalization | Based on 158 Keap reviews and verified by the G2 Product R&D team. Enables users to view and transact business with the same content in multiple languages and currencies. | 71% (Based on 158 reviews) | |
Sandbox / Test Environments | Based on 161 Keap reviews and verified by the G2 Product R&D team. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. | 73% (Based on 161 reviews) | |
Performance and Reliability | Based on 250 Keap reviews and verified by the G2 Product R&D team. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. | 81% (Based on 250 reviews) | |
Output Document Generation | Based on 181 Keap reviews and verified by the G2 Product R&D team. Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. | 72% (Based on 181 reviews) | |
Data Synchronization | Syncs lead data within the sales database for consistency and accuracy 21 reviewers of Keap have provided feedback on this feature. | 70% (Based on 21 reviews) | |
Analysis | As reported in 24 Keap reviews. Provides analysis on lead scores, funnel insights, and both open and closed opportunities | 70% (Based on 24 reviews) |
Sales Force Automation
Contact & Account Management | Based on 319 Keap reviews and verified by the G2 Product R&D team. Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts. | 84% (Based on 319 reviews) | |
Opportunity & Pipeline Mgmt. | Based on 284 Keap reviews and verified by the G2 Product R&D team. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. | 78% (Based on 284 reviews) | |
Task / Activity Management | Based on 305 Keap reviews and verified by the G2 Product R&D team. Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities. | 80% (Based on 305 reviews) | |
Desktop Integration | Based on 262 Keap reviews and verified by the G2 Product R&D team. Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration. | 77% (Based on 262 reviews) | |
Product & Price List Management | Based on 228 Keap reviews and verified by the G2 Product R&D team. Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system. | 76% (Based on 228 reviews) | |
Quote & Order Management | Based on 213 Keap reviews and verified by the G2 Product R&D team. Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts. | 74% (Based on 213 reviews) | |
Customer Contract Management | Based on 225 Keap reviews and verified by the G2 Product R&D team. Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution. | 73% (Based on 225 reviews) |
Marketing Automation
Email Marketing | Based on 336 Keap reviews and verified by the G2 Product R&D team. Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders. | 88% (Based on 336 reviews) | |
Campaign Management | Based on 325 Keap reviews and verified by the G2 Product R&D team. Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time. | 88% (Based on 325 reviews) | |
Lead Management | Based on 315 Keap reviews and verified by the G2 Product R&D team. Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification. | 85% (Based on 315 reviews) | |
Marketing ROI Analytics | Based on 246 Keap reviews and verified by the G2 Product R&D team. Enables analysis of effectiveness of an organizations various marketing activities | 74% (Based on 246 reviews) |
Customer Support
Case Management | See feature definition | Tracks issues/help requests reported by customers through the resolution process. 235 reviewers of Keap have provided feedback on this feature. | 75% (Based on 235 reviews) |
Customer Support Portal | Based on 257 Keap reviews. Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base. | 76% (Based on 257 reviews) | |
Knowledge Base | Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions. This feature was mentioned in 268 Keap reviews. | 77% (Based on 268 reviews) | |
Call Center Features | Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management. 230 reviewers of Keap have provided feedback on this feature. | 72% (Based on 230 reviews) | |
Support Analytics | Based on 228 Keap reviews. Enables analysis of customer support activities to optimize customer support professionals, processes and tools. | 74% (Based on 228 reviews) |
Integration
Data Import & Export Tools | Based on 213 Keap reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file. | 78% (Based on 213 reviews) | |
Integration APIs | Based on 204 Keap reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. | 78% (Based on 204 reviews) | |
Breadth of Partner Applications | Based on 185 Keap reviews and verified by the G2 Product R&D team. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. | 79% (Based on 185 reviews) | |
Data Import & Export Tools | Based on 248 Keap reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file. | 79% (Based on 248 reviews) | |
Integration APIs | Based on 234 Keap reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. | 78% (Based on 234 reviews) | |
Breadth of Partner Applications | Based on 229 Keap reviews and verified by the G2 Product R&D team. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. | 78% (Based on 229 reviews) | |
Accounting | Provide integration with accounting and financial management software 36 reviewers of Keap have provided feedback on this feature. | 71% (Based on 36 reviews) | |
Payments | Based on 40 Keap reviews. Integrate with payment gateways and enterprise payments software | 84% (Based on 40 reviews) | |
ERP | Deliver integrations with accounting modules of ERP systems This feature was mentioned in 27 Keap reviews. | 67% (Based on 27 reviews) | |
Account Sync | Sync with company accounts to transfer payments for approved invoices This feature was mentioned in 30 Keap reviews. | 77% (Based on 30 reviews) |
Mobile & Social
Social Collaboration Features | As reported in 61 Keap reviews. Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone | 64% (Based on 61 reviews) | |
Social Network Integration | As reported in 65 Keap reviews. Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management. | 64% (Based on 65 reviews) | |
Mobile User Support | Based on 222 Keap reviews and verified by the G2 Product R&D team. Allows software to be easily used on multiple mobile devices include phone and tablet devices. | 71% (Based on 222 reviews) |
Reporting & Analytics
Reporting | Based on 299 Keap reviews and verified by the G2 Product R&D team. Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports. | 77% (Based on 299 reviews) | |
Dashboards | Based on 324 Keap reviews and verified by the G2 Product R&D team. An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance | 80% (Based on 324 reviews) | |
Forecasting | Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. 219 reviewers of Keap have provided feedback on this feature. | 68% (Based on 219 reviews) | |
Basic Reporting | Based on 387 Keap reviews and verified by the G2 Product R&D team. Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives. | 78% (Based on 387 reviews) | |
Web Analytics | Based on 271 Keap reviews and verified by the G2 Product R&D team. Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity. | 71% (Based on 271 reviews) | |
ROI Analytics | Based on 254 Keap reviews and verified by the G2 Product R&D team. Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward. | 69% (Based on 254 reviews) | |
Revenue Analytics | Based on 247 Keap reviews and verified by the G2 Product R&D team. Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline. | 73% (Based on 247 reviews) | |
SEO / Keyword Analytics | Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors. This feature was mentioned in 209 Keap reviews. | 62% (Based on 209 reviews) |
Email Marketing
Building and Personalizing Emails | Based on 433 Keap reviews and verified by the G2 Product R&D team. Create and design emails with an editor; manage templates; personalize dynamically | 84% (Based on 433 reviews) | |
Sending Outbound Emails | Based on 424 Keap reviews and verified by the G2 Product R&D team. Create targeted lists, schedule and manage bulk email sending. | 87% (Based on 424 reviews) | |
Manage Email Deliverability | Based on 416 Keap reviews and verified by the G2 Product R&D team. Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring. | 81% (Based on 416 reviews) | |
Automated Email Responses | Based on 413 Keap reviews and verified by the G2 Product R&D team. Set up automated nurturing emails based on events, online activities, and lead scores | 87% (Based on 413 reviews) |
Online Marketing
Landing Pages and Forms | Based on 384 Keap reviews and verified by the G2 Product R&D team. Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information. | 77% (Based on 384 reviews) | |
Dynamic Content | Based on 334 Keap reviews. Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects. | 77% (Based on 334 reviews) | |
A/B Testing | Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion. This feature was mentioned in 253 Keap reviews. | 70% (Based on 253 reviews) | |
Mobile Optimized | Based on 343 Keap reviews. Support mobile-optimized emails, online forms, and landing pages. | 73% (Based on 343 reviews) | |
Search Tracking and Optimization | As reported in 255 Keap reviews. Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords. | 75% (Based on 255 reviews) |
Lead Management
Marketing Lead Database | Based on 368 Keap reviews and verified by the G2 Product R&D team. A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history. | 84% (Based on 368 reviews) | |
Data Quality Management | Based on 353 Keap reviews and verified by the G2 Product R&D team. Data quality consists of deduplication, cleansing, and appending your marketing database. | 81% (Based on 353 reviews) | |
Segmentation | Based on 364 Keap reviews and verified by the G2 Product R&D team. Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information. | 84% (Based on 364 reviews) | |
Lead Scoring and Grading | Based on 291 Keap reviews and verified by the G2 Product R&D team. Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization. | 78% (Based on 291 reviews) | |
Lead Nurturing | Based on 355 Keap reviews and verified by the G2 Product R&D team. Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps. | 86% (Based on 355 reviews) | |
Online Behavior Tracking | Based on 289 Keap reviews and verified by the G2 Product R&D team. Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks. | 75% (Based on 289 reviews) | |
Automated Alerts and Tasks | Based on 354 Keap reviews and verified by the G2 Product R&D team. Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device. | 83% (Based on 354 reviews) | |
CRM Lead Integration | Based on 349 Keap reviews and verified by the G2 Product R&D team. Sync lead, contact, account, and opportunity information with your CRM system. | 84% (Based on 349 reviews) |
Campaign Management
Program Management | See feature definition | Based on 327 Keap reviews and verified by the G2 Product R&D team. Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI. | 82% (Based on 327 reviews) |
Event / Webinar Marketing | Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar. 291 reviewers of Keap have provided feedback on this feature. | 80% (Based on 291 reviews) | |
Calendaring | Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR. This feature was mentioned in 237 Keap reviews. | 76% (Based on 237 reviews) | |
Budgeting | Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices. 212 reviewers of Keap have provided feedback on this feature. | 71% (Based on 212 reviews) |
Social
Social Listening | Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores. This feature was mentioned in 182 Keap reviews. | 62% (Based on 182 reviews) | |
Social Sharing | Based on 214 Keap reviews and verified by the G2 Product R&D team. Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions. | 69% (Based on 214 reviews) | |
Social Campaigns | Based on 198 Keap reviews. Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets. | 68% (Based on 198 reviews) | |
Social Media Engagement | Based on 198 Keap reviews and verified by the G2 Product R&D team. Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails. | 66% (Based on 198 reviews) | |
Social Media Advertising | Based on 186 Keap reviews and verified by the G2 Product R&D team. Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time | 64% (Based on 186 reviews) |
Data Sourcing
Data Sourcing | As reported in 46 Keap reviews. Compiles data from a breadth of either internal or external sources. | 71% (Based on 46 reviews) | |
Exporting & Sharing Data | As reported in 52 Keap reviews. Enables user to communicate data by securely exporting and sharing it. | 77% (Based on 52 reviews) | |
Multi-Device Data Visualization | Based on 43 Keap reviews. Allows users to view data visualizations on several devices. | 69% (Based on 43 reviews) | |
Interactive Dashboards | Based on 52 Keap reviews. Dashboards which are customizable and interactive so that the user can view sales information in a way that fits his or her needs. | 74% (Based on 52 reviews) | |
Data Segmentation | Enables user to segment customer or prospect data in meaningful ways such as by industry or region. 48 reviewers of Keap have provided feedback on this feature. | 75% (Based on 48 reviews) |
Predictive Analytics
Lead Scoring | As reported in 51 Keap reviews. Provides scores or rankings of each prospect based on the data provided. | 76% (Based on 51 reviews) | |
Opportunity Scoring | Provides insights to determine which deals already in the pipeline have the best chance of closing. This feature was mentioned in 48 Keap reviews. | 76% (Based on 48 reviews) | |
Risk Analysis | As reported in 37 Keap reviews. Warns sales teams of accounts that may be at risk of being lost. | 65% (Based on 37 reviews) | |
Live Forecasting | Provides live customer data so that sales organizations forecasts stay current. 46 reviewers of Keap have provided feedback on this feature. | 70% (Based on 46 reviews) |
Sales Management
Live Pipeline Management | Based on 55 Keap reviews. Updates every time a change is made enabling users to trace a deal through the pipeline. | 80% (Based on 55 reviews) | |
Sales Gamification | Enables competition between a sales team by providing things like challenges and scoreboards. This feature was mentioned in 43 Keap reviews. | 72% (Based on 43 reviews) | |
Account-Based Analytics | As reported in 46 Keap reviews. Provides insightful data at the account level to arm salespeople with the most relevant information possible. | 76% (Based on 46 reviews) | |
Activity Tracking | Based on 56 Keap reviews. Enables sales managers to stay on top of their team activities by providing visibility into customer communication. | 81% (Based on 56 reviews) |
Attribution
Lead Opportunity | Aligns lead scores with predefined lead distribution criteria This feature was mentioned in 26 Keap reviews. | 76% (Based on 26 reviews) | |
Lead Assignment | Based on 25 Keap reviews. Matches and assigns leads to the correct sales representative | 76% (Based on 25 reviews) | |
Pipeline Acceleration | As reported in 25 Keap reviews. Determines which leads should be prioritized and then accelerates them up the pipeline | 73% (Based on 25 reviews) |
Discovery
Lead Management | Integrates with lead capture and lead intelligence tools to discover leads This feature was mentioned in 26 Keap reviews. | 77% (Based on 26 reviews) | |
Scoring/Ranking | Based on 25 Keap reviews. Creates and assigns scoring system to rank the viability of leads | 72% (Based on 25 reviews) | |
Lead Context | Integrates with CRM or marketing automation tools to contextualize lead data 20 reviewers of Keap have provided feedback on this feature. | 70% (Based on 20 reviews) |
Management
Conversion Viability | Based on 20 Keap reviews. Reports on and analyzes lead scores to determine the conversion rate of lead opportunities | 69% (Based on 20 reviews) | |
Workflow | As reported in 21 Keap reviews. Aligns lead scores and strategy with existing sales operations | 77% (Based on 21 reviews) |
Analytics
Open Rates | Records the rate at which emails are opened. This feature was mentioned in 104 Keap reviews. | 87% (Based on 104 reviews) | |
Link Activity | As reported in 103 Keap reviews. Records the rate at which links in emails are followed. | 85% (Based on 103 reviews) | |
Attachment Activity | Based on 91 Keap reviews. Records the rate at which email attachments are opened or downloaded. | 80% (Based on 91 reviews) | |
Due Dates | Track invoices based on due dates to identify overdue payments 36 reviewers of Keap have provided feedback on this feature. | 78% (Based on 36 reviews) | |
Cashflow | Based on 32 Keap reviews. Analyze variations between incoming and outgoing cash | 73% (Based on 32 reviews) | |
KPIs | Based on 30 Keap reviews. Monitor KPIs such as time to process an invoice or erroneous payments | 73% (Based on 30 reviews) | |
Payment Tracking | Based on 37 Keap reviews. Track different types of payment such as deposits or partial payments | 79% (Based on 37 reviews) | |
Export/Import | Exports and imports lead data to and from various formats like plain text, spreadsheets, etc. This feature was mentioned in 89 Keap reviews. | 83% (Based on 89 reviews) | |
Reporting | Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc. 92 reviewers of Keap have provided feedback on this feature. | 77% (Based on 92 reviews) |
Customizations
Email Platform Integration | Syncs information from other software such as contacts, emails and calls to reduce manual data entry. This feature was mentioned in 95 Keap reviews. | 82% (Based on 95 reviews) | |
Email Scheduling | As reported in 104 Keap reviews. Allows administrators to schedule out emails in advance. | 89% (Based on 104 reviews) | |
Notifications | Reminds administrators to follow-up on emails based on pre-set reminders. This feature was mentioned in 100 Keap reviews. | 82% (Based on 100 reviews) | |
Email Categorization | Allows for the categorization of emails. 89 reviewers of Keap have provided feedback on this feature. | 84% (Based on 89 reviews) | |
Templates | Allows for the creation of templates for frequently-sent emails. 105 reviewers of Keap have provided feedback on this feature. | 83% (Based on 105 reviews) |
Templates
Text and Themes | Allow users to edit text and themes on email templates 103 reviewers of Keap have provided feedback on this feature. | 77% (Based on 103 reviews) | |
Stock Images | Provide a library of stock images to use for emails This feature was mentioned in 86 Keap reviews. | 64% (Based on 86 reviews) | |
Proofing | Offer email proofing capabilities This feature was mentioned in 86 Keap reviews. | 69% (Based on 86 reviews) | |
Mobile Responsive | Based on 94 Keap reviews. Provide mobile responsive email templates | 74% (Based on 94 reviews) |
Edit
Pre-Made | Based on 92 Keap reviews. Offer pre-made email templates | 74% (Based on 92 reviews) | |
Build | Allow users to create their own email templates This feature was mentioned in 101 Keap reviews. | 80% (Based on 101 reviews) | |
HTML | Use drag-and-drop HTML editing to create email templates This feature was mentioned in 87 Keap reviews. | 75% (Based on 87 reviews) |
Logistics
Analytics | Provide analytics reporting so that users can see how their campaigns perform 95 reviewers of Keap have provided feedback on this feature. | 73% (Based on 95 reviews) | |
Issues | Allow for users to identify potential issues that would stop their emails from sending 91 reviewers of Keap have provided feedback on this feature. | 71% (Based on 91 reviews) | |
Integrations | Integrate with email software or email marketing and marketing automation platforms 92 reviewers of Keap have provided feedback on this feature. | 77% (Based on 92 reviews) | |
Shareable Link | Based on 89 Keap reviews. Ability to share email templates via a link to collect feedback on the created emails easily | 77% (Based on 89 reviews) |
Customer Requirements
Quoting | Ability to create custom quotes based on customer requirements. This feature was mentioned in 10 Keap reviews. | 87% (Based on 10 reviews) | |
Configuration | Allows users to configure products and revise quotes accordingly. | Not enough data | |
Pricing | Provide standard pricing options that can be customized by customer. | Not enough data |
Contracts
Creation | Deliver standard contract templates that can be modified by users. | Not enough data | |
Negotiation | Track contract changes made by all parties during negotiation. | Not enough data | |
Execution | Implement the final version of the contract, including SLAs. | Not enough data |
Revenue
Invoicing | Monitor invoices and payments per product, customer, or contract. 10 reviewers of Keap have provided feedback on this feature. | 92% (Based on 10 reviews) | |
Matching | Match invoices with sales orders, quotes, and contracts. | Not enough data | |
Recognition | Perform revenue recognition to ensure that pricing or payment terms are accurate. | Not enough data |
Text Messaging
Bulk SMS | Enables users to send mass text message campaigns This feature was mentioned in 42 Keap reviews. | 79% (Based on 42 reviews) | |
Two-Way Text Messaging | As reported in 37 Keap reviews. Facilitates two-way text messaging to encourage consumer engagement and loyalty | 73% (Based on 37 reviews) | |
Text Scheduler | Based on 35 Keap reviews. Provides the ability to schedule single or bulk text messages to recipients on a specific date and time | 81% (Based on 35 reviews) | |
Automatic Replies | Provides automatic text message replies to recipients This feature was mentioned in 30 Keap reviews. | 74% (Based on 30 reviews) | |
Automatic URL Shortening | As reported in 33 Keap reviews. Provides automatic URL shortening to use less characters via text | 70% (Based on 33 reviews) | |
MMS Marketing | Sends out multimedia via text messages, such as coupons, pictures, and audio This feature was mentioned in 31 Keap reviews. | 72% (Based on 31 reviews) | |
Personalization | Offers features for personalizing text messages based on customer information or past behavior 40 reviewers of Keap have provided feedback on this feature. | 85% (Based on 40 reviews) | |
Transactional SMS | As reported in 32 Keap reviews. Allows users to establish automated workflows and triggers to deliver transactional text messages | 79% (Based on 32 reviews) |
Invoice Generation
Templates | As reported in 41 Keap reviews. Provide standard invoice templates that can be customized by users | 78% (Based on 41 reviews) | |
Digital Invoices | Ability to convert invoices to digital formats such as PDF 41 reviewers of Keap have provided feedback on this feature. | 78% (Based on 41 reviews) | |
Recurring Invoices | As reported in 38 Keap reviews. Automatically generates invoices at pre-defined time intervals | 80% (Based on 38 reviews) |
Invoice Processing
Approvals | As reported in 33 Keap reviews. Include workflows for approvals of invoices or payments | 72% (Based on 33 reviews) | |
Batch Processing | Process multiple invoices without human intervention This feature was mentioned in 34 Keap reviews. | 73% (Based on 34 reviews) | |
Consolidation | Based on 32 Keap reviews. Allow users to consolidate multiple invoices into one | 71% (Based on 32 reviews) | |
Match Invoices | Match invoices with purchases and sales orders, as well as with payments This feature was mentioned in 31 Keap reviews. | 74% (Based on 31 reviews) |
SMS Platform
Reporting | Provides pre-built or customizable performance reports This feature was mentioned in 30 Keap reviews. | 76% (Based on 30 reviews) | |
Automation | Automates tasks and features for added convenience This feature was mentioned in 37 Keap reviews. | 84% (Based on 37 reviews) | |
White Label | Offers a white labeling service for agencies or resellers to customize platform branding This feature was mentioned in 25 Keap reviews. | 65% (Based on 25 reviews) | |
Text-to-Landline | Text enables landline phones so users can receive text messages sent to an existing business number This feature was mentioned in 25 Keap reviews. | 60% (Based on 25 reviews) | |
Short Codes | Provides businesses with 5- to 6-digit short codes for running text marketing campaigns This feature was mentioned in 26 Keap reviews. | 65% (Based on 26 reviews) | |
API Integration | Based on 30 Keap reviews. Facilitates the integration of text messaging into existing business applications through an SMS gateway API | 74% (Based on 30 reviews) |
Page Customization
Drag and Drop | Allows users to drag and drop items and content to customize their site's look. This feature was mentioned in 62 Keap reviews. | 80% (Based on 62 reviews) | |
Templates | Provides ready-made templates for simplified landing page creation. This feature was mentioned in 66 Keap reviews. | 78% (Based on 66 reviews) | |
Advanced Customization | Based on 60 Keap reviews. Allows users to edit a page's HTML or CSS code, or add custom code. | 74% (Based on 60 reviews) | |
Content Library | Allows users to upload and manage content such as photos, videos, and audio. This feature was mentioned in 60 Keap reviews. | 75% (Based on 60 reviews) |
Page Optimization
A/B Testing | As reported in 44 Keap reviews. Enables users to test changes to a page by administering the change to a portion of visitors and measuring conversion. | 71% (Based on 44 reviews) | |
Mobile Responsive | Creates mobile responsive pages for optimized viewing on mobile devices. 57 reviewers of Keap have provided feedback on this feature. | 75% (Based on 57 reviews) | |
Web Analytics | Based on 46 Keap reviews. Gives users insight into unique pageviews, conversions, visitor location and device type, etc. | 68% (Based on 46 reviews) | |
SEO | As reported in 42 Keap reviews. Optimizes content to increase search engine result rankings. | 62% (Based on 42 reviews) |
Integrations
E-Commerce Integration | Integrates with e-commerce platforms. This feature was mentioned in 54 Keap reviews. | 72% (Based on 54 reviews) | |
Email Marketing Integration | Based on 60 Keap reviews. Integrates with email marketing providers to share captured lead data. | 85% (Based on 60 reviews) | |
Domain Integration | Based on 53 Keap reviews. Allows companies to connect landing pages to their existing domain. | 77% (Based on 53 reviews) |
Lead Monitoring
Features | As reported in 97 Keap reviews. Provides features to create and manage lists of potential customers | 83% (Based on 97 reviews) | |
Performance | Monitors form’s performance and contribution to the sales pipeline This feature was mentioned in 92 Keap reviews. | 80% (Based on 92 reviews) | |
Identification | Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page 80 reviewers of Keap have provided feedback on this feature. | 71% (Based on 80 reviews) |
Data Capture
Mobile | Based on 83 Keap reviews. Records leads using different types of devices | 74% (Based on 83 reviews) | |
Websites | Captures form submissions from existing forms on websites or landing pages This feature was mentioned in 89 Keap reviews. | 80% (Based on 89 reviews) | |
Social Media | As reported in 69 Keap reviews. Captures leads across social media channels | 64% (Based on 69 reviews) | |
Data | Captures measurable, real customer data gathered directly from a website This feature was mentioned in 84 Keap reviews. | 74% (Based on 84 reviews) |
Customization
Forms | Based on 96 Keap reviews. Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter | 78% (Based on 96 reviews) | |
Personalization | As reported in 93 Keap reviews. Changes colors, calls to action, or form length to personalize lead capture | 82% (Based on 93 reviews) | |
Templates | Based on 93 Keap reviews. Provides pre-configured templates that can be customized by users | 79% (Based on 93 reviews) | |
Integration | As reported in 87 Keap reviews. Integrates with sales and marketing software solutions to transfer lead data between them | 79% (Based on 87 reviews) |
Generative AI
AI Text Generation | Based on 68 Keap reviews. Allows users to generate text based on a text prompt. | 60% (Based on 68 reviews) | |
AI Text Generation | As reported in 47 Keap reviews. Allows users to generate text based on a text prompt. | 55% (Based on 47 reviews) | |
AI Text Summarization | As reported in 47 Keap reviews. Condenses long documents or text into a brief summary. | 55% (Based on 47 reviews) | |
AI Text Generation | Allows users to generate text based on a text prompt. This feature was mentioned in 43 Keap reviews. | 60% (Based on 43 reviews) |
