Video Reviews
All in One... On its way
Why Infusionsoft and Why Now
1,561 Keap Reviews
Overall Review Sentiment for Keap
Log in to view review sentiment.
Easy to understand and use UI (KEAP only). Powerful contact management. Great automations and flow structure. But everything else was lackluster. Review collected by and hosted on G2.com.
AWFUL UI for Max Classic. Just beyond clunky and not intuitive. And no Google Calendar sync? Really?
For Keap - missing very important integrations. Why can't I bring my own phone service? And entire menu option is dedicated to texting .. If i don't use texting I lose an entire section of your menu. Review collected by and hosted on G2.com.
The appointment booking feture and the landing pages you can issue right from keap! Overall very user friendly. Review collected by and hosted on G2.com.
Sometimes it does not work well and can freeze on Safari. Review collected by and hosted on G2.com.
It's been great for initiating database calls, and initiating the follow-up is just so easy. Lot's of opportunities to track all forms of communication and keep it in one place that is hyper-easy to access. Great for noting the relationship you are building with customers and clients. Review collected by and hosted on G2.com.
No major complaints. Like all systems, the integrity and accuracy of the info entered will reflect how valuable the information will be. Review collected by and hosted on G2.com.
Extremely powerful! I've been using Keap for years and have never looked back. Review collected by and hosted on G2.com.
They are still working on bringing features from their advanced software into the base levels. Review collected by and hosted on G2.com.
This has been a great way for our agency to keep track of our customers and all their info. We find that it offers easy ways to communicate with them directly via Text, Email or making a direct call to them. Review collected by and hosted on G2.com.
I can not think of anything not to like about this product. It is instrumental in keeping track of our customers. Review collected by and hosted on G2.com.
user-friendly application and easy to navigate Review collected by and hosted on G2.com.
I cannot view my follow-up commands when I tag follow-up. The follow-up does not populate in my dashboard. Review collected by and hosted on G2.com.
I like that it's all automated, and once it's set up, I don't need to do anything! It works really well to do my follow ups with leads and bring in more leads. It seems seamless, and my patients seem to love it. Especially our follow-up campaign. We have had very positive feedback. Review collected by and hosted on G2.com.
There's a learning curve to it. I'm glad to have coaching! It can get a little complicated when you first start, but it gets better as you use it. I would recommend using some type of training on it (I have used Paul Gough's training, but Keap has training available also). There's a lot of work before being able to start, but once everything is set up, it's great! Review collected by and hosted on G2.com.
Helps us keep track of all detailed and relevant information for our client database. Helps us set tasks to stay in touch, and we're able to send out dynamic emails for newsletters. Review collected by and hosted on G2.com.
A little clunky and antiquated, hard to keep track of all the functionality in terms of creating web pages and sending out template emails. I wish it was easier to create campaigns as well. Review collected by and hosted on G2.com.
It allows me to compile my emails off my website and off my Shopify POS. Since 70% of my business is off my POS this is critical. I feel that the email broadcast platform is easy to manage. The importance of this has been magnified during Covid when I have relied on my customer database to stay in business! Review collected by and hosted on G2.com.
My only dislike through the 8 years I have used it,is that when I add emails and contacts that I have gathered legitimately that I have them hold emails and slow them down to look for issues. I understand it is a compliance issue. It is the only issue I can think of in my 8+ years. Review collected by and hosted on G2.com.
