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1,561 Keap Reviews
Overall Review Sentiment for Keap
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Being about to create systems (sequences for each of my programs) Review collected by and hosted on G2.com.
Just wish I knew more. It does so much and I know I am only tapping the surface of what it can do for my business. Review collected by and hosted on G2.com.
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I like how detailed Infusionsoft is, and how easy it makes it to separate and find different contacts. Review collected by and hosted on G2.com.
It is a very robust program which can make it not very user-friendly, however once you get the hang of it it's easy to use. Some of their features are outdated and need to be updated to make it easier to use. Review collected by and hosted on G2.com.
For a one-person operation or start-up, I love that Keap includes a business phone number so you can avoid making your personal cell number public and know if calls are personal or for business. The option to text clients is also amazing. This, along with the pipeline and automation features are well worth the investment. Review collected by and hosted on G2.com.
It has a wide variety of additional features (email marketing, invoicing, checkout forms, online bookings, etc.), but I've found that the features are very basic and not customizable. There native integrations for many other more robust programs, but then the "all-in-one" software appeal is lost. Review collected by and hosted on G2.com.
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It keeps me organized, saves a lot of time from relieving repetitive tasks, and allows me to have much better follow-ups with my leads which again leads to more business. Review collected by and hosted on G2.com.
That they do not have a supportdesk feature built in. I currently integrate with a seperate support system, which works fine as well. Review collected by and hosted on G2.com.
The fact that I can setup an email sequence and then when people meet the right criteria and sends them the appropriate email. Review collected by and hosted on G2.com.
I have nothing to add. Why does this page give me a hard time. I just want to say no complaints but this question that won't let me go. Review collected by and hosted on G2.com.
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What I've seen from Infusionsoft (now Keap) over the last decade is a strong focus on small businesses. They decided early to not expand into Enterprise which means that they can focus on real businesses that are beyond shopping for software likes it's a consumer item.
They do well for startups and micro-enterprises though they don't compete for the freemium models so prevalent today. That means that customer services, training, expansion and exponential growth for my businesses are their focus Review collected by and hosted on G2.com.
A solid platform like Keep's is a powerful battleship. There where you want to be for safety but not as agile as a tugboat. Review collected by and hosted on G2.com.
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We can keep track of our clients so much easier than our last software. I would highly recommend Keap to other businesses. Review collected by and hosted on G2.com.
There is not anything that I don't like. Review collected by and hosted on G2.com.
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