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1,561 Keap Reviews
Overall Review Sentiment for Keap
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The automation features.. tells me when Its time to call a hot prospect and handles all the leg work for me. Keeps me on track with everything. Review collected by and hosted on G2.com.
Wish the proposal options were more robust. Review collected by and hosted on G2.com.
GOOD INTERACTIVE APP FOR BUSINESS OPERATIONS TO KEEP YOU AND TRACK AND GAUGE PROSPECTIVE GROWTH Review collected by and hosted on G2.com.
WAITING TIME FOR UPLOADS OF NEW PATIENTS OR CLIENTS BEING ADDED TO THE DATABASE Review collected by and hosted on G2.com.
Very easy to look up file names. Data entry is seamless. Lots of options for storing data. Review collected by and hosted on G2.com.
I know I'm not using the system to its maximum capabilities. But I don't have any complaints about the system capabilities in the range of the services that I utilize. Review collected by and hosted on G2.com.
As we have geared up, we find additional ways that Keap can help us. Recently we instituted the link between our email program and link. You put a new customer in, and next thing you know, all old emails are moved into Keap. Review collected by and hosted on G2.com.
Trying to learn how things work. Sometimes the info is hard to find. Review collected by and hosted on G2.com.
I love Keap's ability to automate repetitive parts of my business. My prospects and clients receive regular contact and nurturing. No one gets forgotten and I can delegate parts of the process to others for support! Review collected by and hosted on G2.com.
Keap takes quite a bit of training to get your processes up and running. Having a point person who is fully trained and knowledgeable on the software made a huge difference for me. Review collected by and hosted on G2.com.
The personable customer service. During the tech age, automation is a wonderful addition making implementation of tasks easier and quicker. But if you need assistance getting started or resolving a problem, today you are often met with clueless bots, which do even understand your issue, much less provide a solution. The representatives in Keap are attentive, knowledgeable, effective and live. I actually enjoy talking to them, instead of being apprehensive about asking questions Review collected by and hosted on G2.com.
It is still sometimes complicated and requires patience and a certain level of technical knowledge. But, as I mentioned, if you get stuck, there is someone to help, a big improvement over many CRM systems. Search systems can always be improved (e.g., sometimes what I am looking for does not exactly fit what the system searches for). Review collected by and hosted on G2.com.
Keap looked good at first but then it showed its true color, gread for money only. Review collected by and hosted on G2.com.
We agreed to try out Keap for $79 per month. Then a few months into it we are being charged $280 per month. We called Keap and they refused to give us our money back. We called AMEX or American Express, which we have a platnuim card and AMEX still stuck us with the charge. Totally uncool. What's even more uncool is that Keap had a bunch of kids running around trying to set up calls and meetings to demo this product and not once did they follow through with anything. It's a shame that I'm that upset after dealing with Keap that I had to voice my opinion. All said, we lost out on a couple grand. Shame on you Keap. #keaplookingforabetterCRM Review collected by and hosted on G2.com.
Keap is at it best for their automation. I love how easy it is to setup weekly reminders for my clients, lead generation campaigns and even all the emails that need to go out to all members of my membership. It saves me a shitload of time and money. Review collected by and hosted on G2.com.
lol, that I sometimes have forgotten that I have automated a process ;) Review collected by and hosted on G2.com.
The business phone number and messaging platform! Review collected by and hosted on G2.com.
Lack of customization features. Very limited and buggy features for customizing your forms. The platform is also priced pretty high compared to alternative solutions. Review collected by and hosted on G2.com.
