Video Reviews
1,561 Keap Reviews
Overall Review Sentiment for Keap
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What I like best about Keap is how it can automate so much of my small business. Unlike other software that forces you to adapt the software to your business, you adapt Keap to the uniqueness of your own business. Review collected by and hosted on G2.com.
Reporting could be better with Infusionsoft, but since it is open API and has a large open marketplace of apps you can easily find an app or export data to get the trend reports you are looking for. Review collected by and hosted on G2.com.
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I have been using Infusionsoft for 8 years.I have worked with Benjamin on multiple occasions. His ability to put me at ease with his fun direction while using this software is truly appreciated. He is always helpful by offering solutions for me and my small business. I have confidence using it because their team is fully supportive. Review collected by and hosted on G2.com.
I don't like that I can't use Infusionsoft/Keap to solve all of my problems. Review collected by and hosted on G2.com.
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I signed up DURING a launch and had no idea how to get started. I fast-tracked the training and my onboarding coach helped me set up my whole funnel sequence, which was super helpful in understanding how to use the software going forward. It worked like a charm! Everything went out when it was supposed to and my results were amazing! While I am just learning the TRUE power of Keap, I can't wait to explore what else is possible! Review collected by and hosted on G2.com.
Keap is not cheap! My initial reluctance was the investment. However, because I had the opportunity to see how powerful the software is during my launch, I can clearly see the value! You really do get what you pay for. Keap is an investment worth making if you are serious about email marketing, proper sequences, and powerful follow-up and sales systems! Review collected by and hosted on G2.com.
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The ability to create an "if this, then that" sales flow. Allows me to stay in touch with potential customers by enabling automatic email flows and follow-up capabilities. Review collected by and hosted on G2.com.
I'm not too fond of the program's complexity. I needed to get training to understand how the processes and systems worked. Once I understood the process, I was delighted. Review collected by and hosted on G2.com.
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I like that Keap is extremely easy to use and that most businesses owners that take the time to implement begin to grow their business immediately. It is like turning on a faucet of money. Review collected by and hosted on G2.com.
There is a slight learning curve, however, Keap has FREE phone support unlike 97% of its competition. Review collected by and hosted on G2.com.
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Keap's customer service has been outstanding. Additionally, even though we are probably using 50-60% of its capabilities, Keap saves us $10,000s/year in administrative and marketing costs while removing much of the human error from repeat processes that can be automated. Review collected by and hosted on G2.com.
While they have made upgrades in the UX, the design is clunky (for example, emails and contact records) and the speed of the site is slower than we desire. It has also been difficult for our data analytics vendor to extract analytics data. Review collected by and hosted on G2.com.
I like how quick it is to get an easy automation up and running. Literally just a few clicks, copy and paste your emails, and you're good to go. Review collected by and hosted on G2.com.
There's no easy or obvious way to see open and click through rates for easy automations, or to compare open rates across different broadcasts, or even just export this analytics data so that it could be analyzed elsewhere. Review collected by and hosted on G2.com.