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Keap Reviews & Product Details - Page 31

Keap Overview

What is Keap?

Keap is a small business CRM and automation platform designed to grow your profitable business. With Keap, you'll easily capture, organize, track, and nurture all of your leads to increase sales and revenue. The Keap CRM has everything you need to automate your business: lead capture and management, sales automation, marketing automation, email automation and text marketing.

Keap Details
Product Website
Languages Supported
English
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Product Description

Small business CRM, e-commerce, email and social marketing solution all in one place

How do you position yourself against your competitors?

Keap is the best value for a comprehensive CRM and business automation system, tailored to small businesses ready to scale to $1 million in revenue and beyond! While other competitors might hook you at a lower, entry level price, they inevitably slowly reveal you’ll have to pay more and more to get full use out of their platform.

Yet, Keap provides all of the features you’ll need from the start - our prices vary based upon the number of users and customer contacts. For a total of $4,488 for the year, you get the full capabilities of Keap: that’s just $249 per month for 2 users and up to 1,500 contacts, plus the required, one time implementation service of $1,500. We require the implementation services because we are serious automation for your serious business, and our implementation team ensures you get going and start getting value on day one.


Seller Details
Seller
Keap
Company Website
Year Founded
2001
HQ Location
Chandler, Arizona
Twitter
@KeapGrowing
33,756 Twitter followers
LinkedIn® Page
www.linkedin.com
377 employees on LinkedIn®
Phone
+1 (866) 800-0004
Description

Keap is a customer relationship management (CRM) platform designed for small businesses. It offers tools for marketing automation, sales pipeline management, and e-commerce, helping users streamline their processes and enhance customer engagement. Keap provides features like email marketing, appointment scheduling, invoicing, and reporting, all aimed at simplifying business operations and driving growth. Through its user-friendly interface, Keap empowers entrepreneurs to effectively manage their customer relationships and optimize their sales efforts.


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Recent Keap Reviews

Nancy S.
NS
Nancy S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best Marketing Automation for events"
Keap provides a flexible and dynamic product that helps small businesses capitalize on marketing automation to remove the time-consuming tasks tha...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"love this crm"
easy to use and support is great. they always help
Anthony H.
AH
Anthony H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Keap is the central nervous system for my business"
Keap makes it easy for a professional services business to nurture and close. Additionally, it serves as my business line and aligns with what dist...
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Keap Media

Keap Demo - Data all in one place
Manage all your contacts in one place, fully integrated with your sales and marketing automation, so you can get more done in less time.
Keap Demo - CRM
"- Never miss a new lead with automated lead capture - Easily tag and segment custom audiences - Trigger personalized follow-ups that convert more leads - Access your data at your desk and on your phone"
Keap Demo - Sales and Marketing Automations
Spend less time on repetitive tasks and more time doing what you love: Serving clients, growing your business, making a difference. Automate your sales and marketing processes with Easy Automations that can be deployed in minutes, and Advanced Automations to handle more complex processes.
Keap Demo - Email Marketing
Send emails people want to read with email marketing triggered by their behavior. By combining email with CRM and automation, you can send emails that go out at just the right time with the information that's relevant to your audience.
Keap Demo - Sales Pipeline
See the status of every deal in one place and boost sales team productivity with Keap's easy-to-use Sales Pipeline. Ideal for businesses with a consultative sales processes, Keap's pipeline plus powerful automations eliminate repetitive tasks so you can focus on selling.
Keap Demo - Try Keap
Make smart business decisions with insights from Keap's easy-to-use reporting tools. See your data in visual form so you can identify bottlenecks, opportunities, and what's working.
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Video Reviews

1,561 Keap Reviews

4.2 out of 5
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1,561 Keap Reviews
4.2 out of 5
1,561 Keap Reviews
4.2 out of 5

Keap Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for KeapQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Tim V.
TV
Online marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Keap?

I love to work with the campaign builder. Review collected by and hosted on G2.com.

What do you dislike about Keap?

To use all the options of Keap Classic you'll still need to use the outdated layout. Review collected by and hosted on G2.com.

Recommendations to others considering Keap:

If you're looking to set up advanced automation, Keap is the easiest and fastest platform. In my opinion, nothing beats their campaign builder. Review collected by and hosted on G2.com.

What problems is Keap solving and how is that benefiting you?

I use Keap mainly for automation purposes. Review collected by and hosted on G2.com.

Response from Ava Wiebe of Keap

Hi Tim,

Thank you for leaving a review. We're happy to hear that the campaign builder is a helpful tool in your business.

Verified User in Professional Training & Coaching
AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Keap?

The software is excellent.

I love how many things I can automate, and that everything is integrated. Review collected by and hosted on G2.com.

What do you dislike about Keap?

Your newer chat support people sometimes do not appear to have good English language skills, making the process of getting support more burdensome Review collected by and hosted on G2.com.

What problems is Keap solving and how is that benefiting you?

With automation I'm saving A LOT of people hours.

With an online course, I can keep customers in the loop with an automated reminder sequence. I set it up once and it just works.

Time, energy, money. Review collected by and hosted on G2.com.

Ryan D.
RD
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Keap?

Keap has enabled us to substantially cut down on the time it takes to effectively communicate with our clients and prospective clients while freeing us up to better serve our clients. Review collected by and hosted on G2.com.

What do you dislike about Keap?

I dislike the fact that it took us so long to start utilizing this amazing tool. Review collected by and hosted on G2.com.

Recommendations to others considering Keap:

Be prepared to invest some time up front or hire someone to get Keap set-up to properly fulfill your needs. Review collected by and hosted on G2.com.

What problems is Keap solving and how is that benefiting you?

We admittedly were weak in keeping up with regularly communicating with our clients. Keap has made it much easier through automations and pipelines to help manage our client journeys. Review collected by and hosted on G2.com.

DD
Teen Life Coach
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Keap?

I like that I can do almost everything I need to do in business with just one robust tool. Review collected by and hosted on G2.com.

What do you dislike about Keap?

I would love Keap for a little less money of course, but nothing else compares for the price. Review collected by and hosted on G2.com.

Recommendations to others considering Keap:

Stick with it until you get the hang of it and use support! Review collected by and hosted on G2.com.

What problems is Keap solving and how is that benefiting you?

I am automating more and more business processes and everything is simple compared to the many parts I had assembled previously. Review collected by and hosted on G2.com.

Response from Ava Wiebe of Keap

Hi Donovan,

Thank you so much for taking the time to leave a review. We are glad to hear that Keap is an effective all-in-one tool for your business!

CM
broker/owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Keap?

How easy it is to maintain a database of 4200 and incorporating campaigns, etc., for marketing purposes. Seriously, I'd be lost without this software. I love being able to categorize people into separate groups to receive different messaging, the ease of updating, and the terrific campaigns are the best! Review collected by and hosted on G2.com.

What do you dislike about Keap?

Not much, in fact I can't think of anything. This software works so well for my entire brokerage! I assume you have the ability to text, but I haven't incorporated that yet. Review collected by and hosted on G2.com.

Recommendations to others considering Keap:

It is a powerful program that works really well, I do have a marketing director that makes the campaigns work. Review collected by and hosted on G2.com.

What problems is Keap solving and how is that benefiting you?

Benefits are numerous, targeted marketing to different audiences, campaigns with grace and ease, MyDay is invaluable, and notes and tasks are easy! Review collected by and hosted on G2.com.

Diego N.
DN
M
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Keap?

Keeps awesome track of clients and sales! Remember all the things you talked over with them anytime in the past and forecast future sales! Review collected by and hosted on G2.com.

What do you dislike about Keap?

It is very complicated and takes a while to learn and set up. Review collected by and hosted on G2.com.

Recommendations to others considering Keap:

Well worth the investment of time and money! Review collected by and hosted on G2.com.

What problems is Keap solving and how is that benefiting you?

Helping keep track of clients and in contact with them. Keeping track of sales and forecasting future sales! Review collected by and hosted on G2.com.

Response from Paige Clark of Keap

Diego, thank you for sharing your experience! We are so excited to see that Keap helps you grow and scale your business.

SL
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Keap?

Keap is an incredible tool that gives small businesses back time while making each customer experience the same no matter how many customers they have. From the easy to use, drag and drop campaign builder, free phone number, texting, landing pages and check out pages, this is what everyone business owner needs to not only start but to scale while they grow. Review collected by and hosted on G2.com.

What do you dislike about Keap?

There is not a lot that I dislike. All software has some issues and nuisance but overall, chat support can usually help me out. Review collected by and hosted on G2.com.

Recommendations to others considering Keap:

Take advantage of the training and support. There is a wonderful community with different online groups that you can get any question answered when you need help. No technology is easy or perfect but Keap lets you build a foundation that can grow with you. Review collected by and hosted on G2.com.

What problems is Keap solving and how is that benefiting you?

Creating different sales funnels, email campaigns, membership content, business processes and sales team pipelines are how I use Keap for my businesses and my clients. Review collected by and hosted on G2.com.

Tina B.
TB
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Keap?

Keap (formerly Infusionsoft) is amazing for automating sales and marketing processes. With the ability to segment my lists and ample ways to personlize communications, I am able to build great relationships with my prospects and clients that result in more sales conversions, clients and referrals> Review collected by and hosted on G2.com.

What do you dislike about Keap?

i would like deeper integration with some of my other software Review collected by and hosted on G2.com.

What problems is Keap solving and how is that benefiting you?

I save so much time from automating many tasks. Review collected by and hosted on G2.com.

Response from Ava Wiebe of Keap

Hi Tina,

Thank you so much for taking the time to leave a review. We're glad to hear that Keap is beneficial for your customer relationships. I will be sure to share your feedback on integrations with the right teams here so we can work to create a better experience for our customers.

Trent M.
TM
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Keap?

Easy to use dashboard, very advanced email automation, and more! I've used so many providers and so happy I found one for all my needs, all in one place. Review collected by and hosted on G2.com.

What do you dislike about Keap?

I would love for products to be on a subscription which I believe the team is working on now. Review collected by and hosted on G2.com.

What problems is Keap solving and how is that benefiting you?

Advanced email automation and follow up. Saving me a lot of time! Review collected by and hosted on G2.com.

Response from Paige Clark of Keap

Thank you for taking the time to leave us a review. We love your valuable feedback and are thrilled that Keap has been able to help you grow your small business.

CE
Master of Events
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Keap?

We have been using this program for a couple of years and love it! The automation is critical in the success of our business and managing events. We love it! Review collected by and hosted on G2.com.

What do you dislike about Keap?

I am not the Keap expert on our team and so there are features I dont know how to use. But the ones I do know how to use are awesome. The issues I have with it are from the way we have it set up, no fault to the software. Review collected by and hosted on G2.com.

What problems is Keap solving and how is that benefiting you?

We use it for our CRM, registration pages, landing pages, email automation and much more. We are starting to use it to pull data and customer metrics which is going to be so awesome as we set goals for next year. Review collected by and hosted on G2.com.