Keap Reviews & Product Details - Page 30

Nice user-friendly dashboard with a clear navigation and menu. The support area is one of the best on CRM platforms, with loads of webinars and resources to support new users (like me!). Review collected by and hosted on G2.com.

I am fairly new to the platform, so I am still learning and discovering its possibilities. Having recently set up my first automation campaign, I did find it a little confusing to understand and determine which elements sit in the different levels, but I will re-watch some of the webinars and hopefully, I will be able to work it out! Review collected by and hosted on G2.com.

With Keap, I have saved so much time, made so much more money, and been able to stay organized and on track of my tasks. It's like having a full office, when in reality, it's just me behind the wheel. Review collected by and hosted on G2.com.

I don't dislike anything! Keap is so ready and willing to help me, and if I ever have any trouble, there is always someone able to assist me near instantly. If I ever run into issues, I am helped right away, and that is why I keep coming back to Keap. Review collected by and hosted on G2.com.

Business grows when people know you exist, understand how you do business, and you make it easy to do business with you! Keap helps us accomplish all of these goals in one application! Review collected by and hosted on G2.com.

There is a bit of a learning curve, but once you've gotten the system down, it really is easy to use and so worth making it through that curve! Review collected by and hosted on G2.com.

I like that Keap is interchangeable with most other systems that I use. I like exporting data from my AI system into the CRM. Review collected by and hosted on G2.com.

I don't like that you don't have permission to send campaigns to clients without their consent. Is there another way that we can access the client besides email? Review collected by and hosted on G2.com.

The ability to keep track of clients' services, invoices, details on notes, and their contact, as well as all other info all in one place, is fantastic. This software made our office change the way we kept client data and started our process of going paperless. I love the feature that allows me to text my clients and keep a log of our communication. It is a much safer place to keep all this personal information and avoid using my cell phone. The software is easy to use, and the coordination team at KEAP made it simple and easy to learn. They continuously send webinars over emails that enhance your knowledge and ability to use the software, applying all of its features to the success of your business venture. I love it. Review collected by and hosted on G2.com.

The only thing I wish KEAP would have is the ability to process payments by ACH. I love the integrated payment feature it has. It makes it easy to process payments. However, we prefer the ACH processing for recurring clients because it does not require updates of card numbers every time we run payments. Review collected by and hosted on G2.com.

The campaign builder is incredible. If you're creative enough and know how to use the software (takes time) you can automate ANYTHING for your marketing strategies. One thing that doesn't get much attention is the Actionsets module. It's a legacy tool in the system but man does it do a lot! Actionsets expand all possibilities.

The amount of third-party software available is definitely necessary for most campaigns and worth the cost, especially the integration ones such as PlusThis, Zapier, LeadsBridge. Review collected by and hosted on G2.com.

The Email Broadcasts interface should offer more options to customize the marketing emails. Right now it does enough but there's so much more it needs. I often have to add my own code to the email to make things look a certain way.

The Legacy Email Templates deserve a little upgrade too, the interface looks very 2000s and often breaks the formatting if you don't know how to use it. Review collected by and hosted on G2.com.

Campaigns and automation are where Keap outshines many CRMs I used in the past. I love that I set up campaigns 3 years ago, and new subs are finding me on my blog and still getting those same emails I wrote 3 years ago. Set it up once, get results for a lifetime. Review collected by and hosted on G2.com.

It can be overwhelming to learn, but Keap offers amazing support through their online portal and live chat. I have always been able to find the support I needed on these two ways to get in touch with Keap. There's a phone line to call, but I am a millennial and prefer chat or DIY tutorials over calls. Review collected by and hosted on G2.com.

Campaign management is very powerful yet easy to set up Review collected by and hosted on G2.com.

Wish it had a full featured email (everyday email) client built in. Hopefully this will get added at some point. Review collected by and hosted on G2.com.

Keap has let us automate all of the important processes in our business. It handles our recurring billing, marketing and even task management. We love this platform! Review collected by and hosted on G2.com.

I wish it was a little simpler to use but they are improving it every single month, so it just keeps getting better and better. I love the new landing pages and text message integration. Review collected by and hosted on G2.com.

Great way to collect data about leads and track their activity on the account. Review collected by and hosted on G2.com.

Th new campaign/automation building system. But I guess it's because I just learned the old system and it was changed and now I need to relearn. Review collected by and hosted on G2.com.