Keap Reviews & Product Details - Page 20

The interface is extremely user-friendly and intuitive. Keap will provide help along the way - especially the double-check tool before publishing Campaigns. I've used other automation through Mailchimp and constant contact. Keap has a way of making it way more manageable than the others. The user groups and community that surround it are also really helpful. Review collected by and hosted on G2.com.

Changes can come through quickly and not with a lot of notice. As someone who uses it both for my personal business and clients, sometimes being able to have a week or two heads up would be beneficial. Review collected by and hosted on G2.com.

Grady and his guests support specific skills that benefit both new or older Keap uses. Additionally, in each program, Grady provides time to ask a question about any issue you might be having with Keap. As a busy entrepreneur I can block the hour and know I will have a really strong experience. Review collected by and hosted on G2.com.

Not sure KEAP can fix this - it's so robust and can do wonders for you if you can carve out the time to really take advantage of this powerhouse system! Review collected by and hosted on G2.com.

Keap allows you to do everything you would need to as a marketer. It has an easy interface to work with, customizable widgets on your home screen, and a straightforward campaign builder. I've been using it for over two years (when it was formerly Infusionsoft), and they are constantly updating it to have better and more features. I can't see myself using any other CRM software at this point. Review collected by and hosted on G2.com.

There is a learning curve if you've never worked in Keep before. Some of my colleagues think the interface is not very clear because there are many settings and buttons to choose from. I think after using it for a month, you will find value in this great CRM. Review collected by and hosted on G2.com.

Everything is automated and tagged. Now, we never miss following up on a lead. We appreciate the way the pipeline looks and how we can document all our contact with clients easily within their records. Review collected by and hosted on G2.com.

Sometimes there can be some glitches that can be confusing. And still do not really use the group texting feature as we are having a hard time getting people to opt in. We wish there was a way for us to opt clients in, if they have already opted in through our former platform. Review collected by and hosted on G2.com.

I liked the clear structure of the CB trilogy class that Graig and his team put together for Keap / Infusion soft community. Each video was on point and with clear explanations about the subject. I have done a 1.5 hr training class on Keap emails and Landing pages with another company and I was really confused after that class. But after going through only 2 videos recorded from the CB trilogy class, each of about 10 min done by Graig Jenkins from Monkeypod/Keap all become much more clear. So thank you! I would definitely recommend any class done by Graig. Review collected by and hosted on G2.com.

The class the Graig made, has no downsides. There are some downsides on Keap part with regards to How Order forms display for clients, I wish this would be improved. Another thing is the User Permission internally with Keap , there are so many options there, I wish we would have 3 main access by default that will link to some GDPR risks as ... so we can have a View only, View only with limited editing on some fields, and admin, or something along the lines. Review collected by and hosted on G2.com.

Keap is so user-friendly! When we do hit a bump in the road, the customer service team is easy to reach and always willing to help! Review collected by and hosted on G2.com.

It's not really Keap that's our issue, it's integrating it with our other programs. We have to find some work arounds, but nothing that prevents us from doing what we need to do! Review collected by and hosted on G2.com.

I love all of the custom automations. It's like there is not anything that you can't do with Keaps automation. It always works out to be the best fit for whatever our company needs at the moment. Review collected by and hosted on G2.com.

We have Keap Max Classic and it's really hard to navigate. It's very outdated and not user friendly, it could really use a facelift to just improve overall look and functionality Review collected by and hosted on G2.com.

Keap automates many different marketing tasks that are extremely valuable for business, particularly marketing and client outreach. I can set up countless email-related tasks from both the public and backend administrative ends to collect, archive and label data. We can use the data in numerous ways to optimize marketing campaigns and business planning activities. The people and Keap are professional and have an excellent understanding of how we can get the most out of their software. Review collected by and hosted on G2.com.

The initial setting up period can take a while and involve loads of errors, but over time, we were able to get a hang of how things work and continually get a better understanding of how to make the Keap account work best for us and our contacts. Review collected by and hosted on G2.com.

Tremendous tool to automate marketing and follow-up. Review collected by and hosted on G2.com.

There are many quirks and features are released before they work properly which creates confusion, frustration and wastes time.

I feel like the website can be a little disorganized and hard to find things. Review collected by and hosted on G2.com.

What I like best about the Keap CRM is that I was able to get rid of multiple software systems. We use Keap to track our sales funnel, send out invoices, send out our email campaigns, create landing pages, send out our newsletter, and of course manage contacts. We also use it set appointments. Review collected by and hosted on G2.com.

What I dislike is that creating a landing page is done inside of a funnel option, instead of a part of the navigation. I also would like a feature where you automate reports. Review collected by and hosted on G2.com.