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Justworks Reviews & Product Details - Page 7

Justworks Overview

What is Justworks?

Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitty gritty so you can focus on what matters: building your business and your team.

Justworks Details
Product Website
Languages Supported
English
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Product Description

The foundation your business needs. You have a company to run. Justworks provides a solid foundation for your business to grow and thrive.

How do you position yourself against your competitors?

Justworks is a platform for businesses to manage their payroll, benefits, retirement plans, employee perks, compliance, time tracking, contractor payments and other HR-related functions. 



We simplify the complexities of running a business by offering a solution with 24/7 support across multiple channels allowing businesses owners to focus on building the business. Easy for employers, easy for employees.


Seller Details
Seller
Justworks
Company Website
Year Founded
2012
HQ Location
New York
LinkedIn® Page
www.linkedin.com
1,520 employees on LinkedIn®
Ownership
NASDAQ: JW
Description

Justworks takes the busyness out of growing a business and alleviates the unknown. We’ve combined a simple platform and exceptional
4/7 customer service with the power of a PEO, so all teams have more time to focus on what matters. Get access to corporate-level benefits, seamless payroll, HR tools, and compliance support—all in one place.


Peter N.
PN
Overview Provided by:

Recent Justworks Reviews

Lenin B.
LB
Lenin B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Making HR Management a Breeze"
Justworks makes it easy to manage employees and contractors across multiple states. I use Justworks frequently, mostly for running payroll, paying ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Excellent service"
Agent was able to help me, which was very professional and resolved the issue quickly.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Justworks Works Well"
Justwork's interface is clear, and its staff are very responsive if you have questions. It's a good system for interacting with PTO, paystubs, bene...
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Justworks Media

Justworks Demo - Payroll
Pay your people with ease.
Justworks Demo - Benefits
Ensure your team feels secured & valued.
Justworks Demo - HR Tools
Streamline your day-to-day.
Justworks Demo - Compliance
Work fearlessly. We've got your back.
Justworks Demo - 24/7 Support
Always available. Always human. Always experts.
Justworks Product Demo
Play Justworks Video
Justworks Product Demo
Dive into the success story of Andie Swim, a groundbreaking swimwear brand, as they leverage Justworks EOR to expand their team globally.
Play Justworks Video
Dive into the success story of Andie Swim, a groundbreaking swimwear brand, as they leverage Justworks EOR to expand their team globally.

Official Interactive Demo

Justworks demo available

Try an interactive demo created by the software seller (right here on G2).
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Video Reviews

997 Justworks Reviews

4.6 out of 5
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997 Justworks Reviews
4.6 out of 5
997 Justworks Reviews
4.6 out of 5

Justworks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for JustworksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

That when things are running smoothly, they just run and nothing seems like it could go wrong. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

Different answers depend on the rep you get - so you need someone with enough expertise in your company to ensure things are done compliantly;

If you have any payroll issues that need to be adjusted - beware, they might just take a VERY LARGE $ ($13k) "accidentally" out of your CEO's personal bank account and not return it for 10 days (I have a peer with them as well and they "accidentally" withdrew $18k and 25k from her bank and personal account respectively in the same week during the holidays and she was unable to buy gifts for her family and almost was unable to make payroll);

The reporting needs a lot of updating - but just be aware when you work with JustWorks you do not own your data and you will struggle to get it out of the system - keep good records of your own so you can access things like dependent information;

The benefit offerings are nuanced in various ways that make them not good benefits despite them being seemingly affordable for the company - coverage networks are terrible;

They have no way to administer leaves of absence so you are left to figure that out on your own and they have no field for inactive or LOA so we can even tell that they are out of office;

The number of features doesnt compare to other HRIS systems and would encourage people to look outside of a PEO and handle their HR and payroll in-house. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

running payroll and administering benefits Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Justworks?

Justworks offers the exact features we need. We are not paying for features we do not need or use, nor are we in search of other solutions to complement Justworks with features we need. Justworks is also consistently adding features to their platform, like Expense Reimbursement, which we love. Justworks support is also incredibly helpful whenever we have an inquiry. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

One downside we have encountered is the cost of benefits. Our health insurance rates increased 47.5% this year, and may be cheaper to source on the market for some of our team members. We had hoped being a part of a PEO would help our small business offer more cost effective and better benefits to our team, but we are concerned about this significant increase impacting the company and our employees. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

Justworks acts like another member of the team. Support is incredibly helpful with HR and benefits related questions. For example, we recently had a problem with 401k deductions not occuring correctly for our team members. Justworks handled everything for us after a simply inquiry. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Justworks?

I am always aware of changes, new features, and elements of the service that would be beneficial to me. This is because of the clear communication the company provides via email and in webinars.

And when I'm using the product, it is always very easy for me to navigate to solve the specific issues I have. I always feel confident that I'll be able to achieve when I intend to achieve when I'm using Justworks. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

While the interface is clear and clean, it does have a bit of an outdated look. I'm not sure if I should even be critical of that fact, but it is noticeable. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

I'm able to rapidly see all the important employee-related data points that matter to me - vacation time accrued/used, payroll, benefits information, and contributions to 401k. It's easy to view and navigate to each aspect of my experience as an employee. Review collected by and hosted on G2.com.

Sergio I.
SI
Director of Training And Development
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

Justworks has been a game-changer for small business! Managing HR used to be a huge headache, but Justworks has simplified everything. The platform is incredibly intuitive and easy to navigate, even for someone like me who's not an HR expert. Onboarding new employees, managing benefits, and running payroll are now quick and painless processes. I highly recommend Justworks to any small business owner looking to streamline their HR and free up valuable time. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

I'd have to say at this time I didn't encounter any pain points Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

Allowed us to do more for our employees and without major hassle Review collected by and hosted on G2.com.

Danyelle N.
DN
Fiscal Mapping Coach
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

I love that the Justworks system is easy to use and that all the aspects I care about regarding benefits and payroll are all in one place. It is an easy and streamlined process with incredible attention to detail. I also love that Justworks takes the time to break down concepts that can be complex (such as health insurance details) into easy to understand language that allows me to feel secure in the choice I am making. I didn't know a system exsisted until Justworks that allows for this process to be so streamlined. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

The only thing that is sometimes annoying about Justworks is that I do not always remained logged in to the site. Every few weeks I have to do the SSO sign in, but I understand that this measure is to protect me so it really doesn't bother me. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

Justworks solves the probelm of having to look in several different locations to understand my benefits while allow providing easy to understand language about this process. Review collected by and hosted on G2.com.

BB
Account Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

Very easy to get current (as well as past) information on my payroll - all in one place. Plus, they make my tax prep easy by having W-2's immediately available. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

Not much. The onboarding, integration and usefulness of the platform has been very easy - especially for the employees. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

Ease of use and timeliness of delivering payroll information to employees Review collected by and hosted on G2.com.

Alicia L.
AL
Owner/CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

We have been in business for over 25 years and are a small company. We've never been able to access good large group benefits until we signed up with JustWorks. We even have short—and long-term disability insurance, and life insurance for the whole team, including the owners. These were not viable options for us with other providers. There are lots of great employee management tools included too.

Aside from that, support is great and quick. The onboarding was very easy -- step-by-step and supported by a dedicated Justworks team member. The website is easy to use and has lots of great resources. I ❤️ Justworks! Review collected by and hosted on G2.com.

What do you dislike about Justworks?

Payroll funding occurs almost a week in advance. Justworks does offer an expedited service, but neither of my banks allows the required "reverse wires," and they are big banks, so it does not appear to be a common request. I am just used to QB payroll, which lets you keep your money a bit longer. It's not a deal breaker but I think a lot of smaller companies might have a harder time with that. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

Managing benefits and payroll taxes is much less time consuming now. Review collected by and hosted on G2.com.

CD
Licensed Dispensing Optician
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

I work for a medium sized national not for profit. We do much of our accounting and HR through just works. We get great support and employees can easiley access their own documents for mortgases, taxes, insurance, and vacation planning with out having to contact our busy HR staff. I can view my info on my work computer, home computer, or cell phone. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

Often it seems like i have to have a diffreent program, app, password, etc for every single work task I do. We have Teams for training and comunication, Time Tracking for our puch clock, Basecamp 2 for schedualing, a propriatary softwear for my actual job, and MS authenticator to log in to all of the other accounts. I is more of a complaint about modern life. Just works working well but do occationally feel like I suffer from App bloat. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

I love being able to look up my past paychecks, pto, and benifits with out having to go through our HR person. Review collected by and hosted on G2.com.

Laurie P.
LP
Partner Success Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

It's extremely easy to navigate and not overpopulated with text- they keep it extremely simple and it's very clear how to navigate to whatever you are looking for. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

I miss some of the partnerships they used to have (ex: class pass) and would love to see more. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

I work at a very small startup. I've always worked at hypergrowth startups and I've tried many tools like justworks. Most are VERY overcomplicated and difficult for employees to navigate on their own. Justworks allows us to onboard new employees quickly, have them able to access all of their bennefits, payroll, time off, etc on their own, and submitting expenses super quickly and easily. Review collected by and hosted on G2.com.

Vicki T.
VT
Reception
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

It is very easy to navigate through the website or app to find whatever your looking for under your profile. I also like that it tells you how many years your with the company, along with the other employees along with your job position and birthday. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

I don't really have any complaints about it. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

I'm

Not really aware of any problems. Review collected by and hosted on G2.com.