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997 Justworks Reviews
Overall Review Sentiment for Justworks
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That when things are running smoothly, they just run and nothing seems like it could go wrong. Review collected by and hosted on G2.com.
Different answers depend on the rep you get - so you need someone with enough expertise in your company to ensure things are done compliantly;
If you have any payroll issues that need to be adjusted - beware, they might just take a VERY LARGE $ ($13k) "accidentally" out of your CEO's personal bank account and not return it for 10 days (I have a peer with them as well and they "accidentally" withdrew $18k and 25k from her bank and personal account respectively in the same week during the holidays and she was unable to buy gifts for her family and almost was unable to make payroll);
The reporting needs a lot of updating - but just be aware when you work with JustWorks you do not own your data and you will struggle to get it out of the system - keep good records of your own so you can access things like dependent information;
The benefit offerings are nuanced in various ways that make them not good benefits despite them being seemingly affordable for the company - coverage networks are terrible;
They have no way to administer leaves of absence so you are left to figure that out on your own and they have no field for inactive or LOA so we can even tell that they are out of office;
The number of features doesnt compare to other HRIS systems and would encourage people to look outside of a PEO and handle their HR and payroll in-house. Review collected by and hosted on G2.com.
Justworks offers the exact features we need. We are not paying for features we do not need or use, nor are we in search of other solutions to complement Justworks with features we need. Justworks is also consistently adding features to their platform, like Expense Reimbursement, which we love. Justworks support is also incredibly helpful whenever we have an inquiry. Review collected by and hosted on G2.com.
One downside we have encountered is the cost of benefits. Our health insurance rates increased 47.5% this year, and may be cheaper to source on the market for some of our team members. We had hoped being a part of a PEO would help our small business offer more cost effective and better benefits to our team, but we are concerned about this significant increase impacting the company and our employees. Review collected by and hosted on G2.com.
I am always aware of changes, new features, and elements of the service that would be beneficial to me. This is because of the clear communication the company provides via email and in webinars.
And when I'm using the product, it is always very easy for me to navigate to solve the specific issues I have. I always feel confident that I'll be able to achieve when I intend to achieve when I'm using Justworks. Review collected by and hosted on G2.com.
While the interface is clear and clean, it does have a bit of an outdated look. I'm not sure if I should even be critical of that fact, but it is noticeable. Review collected by and hosted on G2.com.
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Justworks has been a game-changer for small business! Managing HR used to be a huge headache, but Justworks has simplified everything. The platform is incredibly intuitive and easy to navigate, even for someone like me who's not an HR expert. Onboarding new employees, managing benefits, and running payroll are now quick and painless processes. I highly recommend Justworks to any small business owner looking to streamline their HR and free up valuable time. Review collected by and hosted on G2.com.
I'd have to say at this time I didn't encounter any pain points Review collected by and hosted on G2.com.
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I love that the Justworks system is easy to use and that all the aspects I care about regarding benefits and payroll are all in one place. It is an easy and streamlined process with incredible attention to detail. I also love that Justworks takes the time to break down concepts that can be complex (such as health insurance details) into easy to understand language that allows me to feel secure in the choice I am making. I didn't know a system exsisted until Justworks that allows for this process to be so streamlined. Review collected by and hosted on G2.com.
The only thing that is sometimes annoying about Justworks is that I do not always remained logged in to the site. Every few weeks I have to do the SSO sign in, but I understand that this measure is to protect me so it really doesn't bother me. Review collected by and hosted on G2.com.
Very easy to get current (as well as past) information on my payroll - all in one place. Plus, they make my tax prep easy by having W-2's immediately available. Review collected by and hosted on G2.com.
Not much. The onboarding, integration and usefulness of the platform has been very easy - especially for the employees. Review collected by and hosted on G2.com.
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We have been in business for over 25 years and are a small company. We've never been able to access good large group benefits until we signed up with JustWorks. We even have short—and long-term disability insurance, and life insurance for the whole team, including the owners. These were not viable options for us with other providers. There are lots of great employee management tools included too.
Aside from that, support is great and quick. The onboarding was very easy -- step-by-step and supported by a dedicated Justworks team member. The website is easy to use and has lots of great resources. I ❤️ Justworks! Review collected by and hosted on G2.com.
Payroll funding occurs almost a week in advance. Justworks does offer an expedited service, but neither of my banks allows the required "reverse wires," and they are big banks, so it does not appear to be a common request. I am just used to QB payroll, which lets you keep your money a bit longer. It's not a deal breaker but I think a lot of smaller companies might have a harder time with that. Review collected by and hosted on G2.com.
I work for a medium sized national not for profit. We do much of our accounting and HR through just works. We get great support and employees can easiley access their own documents for mortgases, taxes, insurance, and vacation planning with out having to contact our busy HR staff. I can view my info on my work computer, home computer, or cell phone. Review collected by and hosted on G2.com.
Often it seems like i have to have a diffreent program, app, password, etc for every single work task I do. We have Teams for training and comunication, Time Tracking for our puch clock, Basecamp 2 for schedualing, a propriatary softwear for my actual job, and MS authenticator to log in to all of the other accounts. I is more of a complaint about modern life. Just works working well but do occationally feel like I suffer from App bloat. Review collected by and hosted on G2.com.
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It's extremely easy to navigate and not overpopulated with text- they keep it extremely simple and it's very clear how to navigate to whatever you are looking for. Review collected by and hosted on G2.com.
I miss some of the partnerships they used to have (ex: class pass) and would love to see more. Review collected by and hosted on G2.com.
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It is very easy to navigate through the website or app to find whatever your looking for under your profile. I also like that it tells you how many years your with the company, along with the other employees along with your job position and birthday. Review collected by and hosted on G2.com.
I don't really have any complaints about it. Review collected by and hosted on G2.com.