# Gusto Reviews **Vendor:** Gusto **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 10,524 ## About Gusto Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of organizations, from startups to established enterprises, providing essential tools that streamline HR processes and enhance team engagement. By consolidating various HR functions into a single, user-friendly interface, Gusto simplifies the complexities of workforce management, allowing businesses to focus on growth and development. Targeted primarily at small to medium-sized businesses, Gusto addresses the unique challenges faced by organizations that may not have extensive HR departments. The platform is particularly beneficial for entrepreneurs and business owners who seek to establish a solid foundation for their workforce without the burden of managing multiple systems. Gusto's features are designed to support various use cases, including onboarding new employees, administering payroll, and managing employee benefits, making it a versatile tool for any growing business. One of Gusto's key features is its payroll management system, which automates calculations and tax filings, ensuring compliance with federal and state regulations. This not only saves time but also reduces the risk of costly errors. Additionally, Gusto offers competitive compensation tools that help businesses benchmark salaries and create attractive compensation packages, which can be crucial for attracting and retaining top talent. The platform also includes benefits administration, allowing employers to offer health insurance, retirement plans, and other perks seamlessly. Moreover, Gusto provides a wealth of management resources, including templates and guides for performance reviews, employee handbooks, and compliance checklists. These resources empower business owners to foster a positive workplace culture and ensure that their teams are well-informed and engaged. Gusto's commitment to customer support further enhances its value, as users can access expert guidance to navigate the complexities of HR management. In summary, Gusto stands out in the HR software category by offering an all-in-one solution that meets the diverse needs of businesses. With its modern features, user-friendly interface, and robust support, Gusto enables organizations to nurture their teams effectively, ensuring that both employees and the business can thrive together. ## Gusto Pros & Cons **What users like:** - Users love the **user-friendly interface** of Gusto, making payroll management simple and stress-free. (5642 reviews) - Users appreciate the **simplicity and ease of use** of Gusto, which streamlines payroll management for small businesses. (2984 reviews) - Users value Gusto for its **remarkably easy setup** , making payroll management transition smooth and hassle-free. (2807 reviews) - Users appreciate Gusto's **ease of use** , making payroll and time management straightforward and efficient. (2800 reviews) - Users value Gusto for its **ease of use and efficiency** , making payroll management straightforward for small businesses. (2593 reviews) - Users appreciate the **user-friendly interface** of Gusto, finding it easy to navigate and manage finances efficiently. (2347 reviews) - Intuitive (1994 reviews) - Easy Payroll (1912 reviews) - Users find Gusto a **time-saving solution** that simplifies payroll and hiring processes effortlessly. (1840 reviews) - Easy Access (1767 reviews) **What users dislike:** - Users find the **missing features** in Gusto, like live chat and better expense views, limiting for their needs. (614 reviews) - Users express frustration with Gusto's **poor customer support** , experiencing long wait times and unhelpful responses. (601 reviews) - Users face **payroll issues** such as long login times and restricted editing access, leading to frustration and delays. (488 reviews) - Users face **login issues** due to unclear two-step verification processes and frequent glitches on the login page. (416 reviews) - Users note **limited customization** options in Gusto, making it challenging to tailor the experience to their needs. (409 reviews) - Users find the **time tracking feature lacking** , desiring enhancements for ease of use and better reporting capabilities. (380 reviews) - Limited Features (349 reviews) - Users experience **inconsistent support services** , leading to frustration and difficulties in resolving payroll issues effectively. (325 reviews) - Limited Capabilities (323 reviews) - Slow Loading (306 reviews) ## Gusto Reviews ### 1. Time Saver, Stress Reducer! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2021 **What do you like best about Gusto?** I also like that Gusto proactively sends emails on financial related topics or changes in legislation that might affect my business. Lastly, it is easy to pull a report anytime. I get it done in a jiffy. **What do you dislike about Gusto?** As much as I appreciate the proactive emails, sometimes I feel that they waste my time as the topics are not as finely curated as they could be. I am a small business of two. I don't need freak out emails about legislation that does not apply to me. **Recommendations to others considering Gusto:** I tried several other Payroll companies over the years, one of the best business decisions I have made was to choose Gusto. **What problems is Gusto solving and how is that benefiting you?** As a small business owner, I wear many hats. I don't have an HR department or someone whose sole focus is taking care of matters like Payroll. With Gusto, I can feel confident that I am "doing things" correctly and quickly access reports when I need them. Gusto was a Godsend during the past year when I required information/reports for the Payroll Protection Program - both to apply for the funding and to apply for forgiveness. I had success all around! I couldn't have done it without Gusto. ### 2. User-Friendly Payroll with Very Little Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Gusto?** I like that Gusto is a very easy-to-use platform and user-friendly. It's got a built-in support system with live chat, so I can get help anytime. The initial setup was very easy with a step-by-step process that walks you through setting up each person on the payroll, applying their job title, and pay rates. It's pretty user-friendly, and I haven't had any complaints from the employees. **What do you dislike about Gusto?** I think that they give me a couple options. I wish it was different. They offer, like, a spreadsheet option and a legacy option when you're going to input payroll. I do have to hit the little toggle to legacy, because that's the way I am used to doing it. It's a kind of a double edged sword because I just wanted to use it one way. The idea of using it the other way could cause a little bit of a learning curve. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll, onboarding, W-9 info for contractors, and background checks. **Official Response from Camden Q:** > Thank you for sharing your experience with Gusto. We're happy to hear that our payroll system has been beneficial for you. We understand your concerns about the add-ons and will take that into consideration for future updates. - Camden Q Client Relations ### 3. Reliable platform for payroll and HR management **Rating:** 4.0/5.0 stars **Reviewed by:** Max F. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Gusto?** Gusto is simple to use and makes payroll, benefits, and employee management easier to handle in one place. The interface is clean, the steps are easy to follow, and it helps reduce the amount of manual work needed for regular HR and payroll tasks. I also like that it keeps important employee information, tax documents, and compliance-related items organized, which makes it easier to stay on top of things as the business grows. **What do you dislike about Gusto?** Some areas can feel limited when trying to find very specific forms, reports, or advanced settings. The platform is generally easy to use, but certain items may require extra searching or support guidance. More visibility into where specific employer documents are located would make the experience even better. **What problems is Gusto solving and how is that benefiting you?** Gusto helps centralize payroll, employee records, benefits, taxes, and onboarding in one system. This saves time, reduces manual tracking, and gives the business a more organized way to manage HR responsibilities. It also helps create a more professional employee experience without needing a large internal HR team. ### 4. Gusto Eliminates Back-Office Friction with a Best-in-Class UI and Seamless Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan S. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Gusto?** What I like best is that Gusto completely eliminates back-office friction. When you’re running a multi-site P&L and driving EBITDA expansion, you can't afford administrative bottlenecks. Gusto installs the operating rigor I need to scale teams seamlessly from day one. Here are the specific features that drive the most value for my operations: Best-in-class UI/UX: Instead of wrestling with clunky legacy HR software, the intuitive interface saves my team hours every week processing multi-state payroll and compliance. Seamless Integrations: The platform connects effortlessly with our existing financial stack. This workflow improvement automatically feeds clean, real-time labor data directly into my weekly EOS scorecards, speeding up our decision-making. Guideline 401k Addition: This was an unexpected benefit that turned out to be a huge plus. It seamlessly integrates directly into the payroll process, allowing us to roll out competitive, enterprise-grade retirement benefits with zero administrative bloat. It delivers the exact performance and ROI I need to keep the leadership team focused on aggressive revenue growth rather than manual paperwork. **What do you dislike about Gusto?** While the software itself is phenomenal, the moment an issue requires human intervention, the execution cadence completely breaks down. Their customer support is painfully slow and, frankly, weak. If you run into a complex, multi-state tax issue or a compliance edge case that falls outside their automated UI, getting a knowledgeable human on the phone or a timely resolution becomes a massive bottleneck. For a platform that I rely on to eliminate administrative friction, waiting days for support to resolve a critical payroll or benefits issue creates the exact operational drag I hired them to prevent. **What problems is Gusto solving and how is that benefiting you?** Gusto solves the problem of back-office bloat and administrative friction. When you are scaling a multi-site operation and expanding into new markets, managing payroll, compliance, and benefits can easily become a massive resource drain. The primary benefit is execution intensity. By automating the heavy lifting and integrating seamlessly with our financial stack, Gusto eliminates the need to build a massive internal HR department. It gives me clean, real-time visibility into labor costs, which feeds directly into my weekly EOS scorecards. Ultimately, it keeps my leadership team out of the administrative weeds and 100% focused on driving revenue growth and expanding EBITDA. ### 5. Gusto Makes Payroll Effortless with Powerful Integrations and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Robert K. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Gusto?** Gusto simplifies payroll processing at it's core and makes it a very efficient, user-friendly, pain free experience! The helpful features are endless and the integration opportunities beyond payroll (benefits management, expense reports, bill pay, etc) are such a value add for the cost point. They Customer Support team is vast and there are numerous ways to get in contact with them depending on your preference. Overall, Gusto is the best-in-class and I would recommend it to companies of ANY size that want the best possible experience! **What do you dislike about Gusto?** Our only current downside is that our 401(K) plan does not have a direct feed/integration opportunity, but we're looking into switching to a provider that integrates seamlessly with Gusto for less manual work and room for human error. **What problems is Gusto solving and how is that benefiting you?** Pay subcontractors was always a cumbersome process. Now, we're able to seamlessly integrate them into the Gusto platform, pay them in a timely manner and have 1099s processed at year-end for us with ease. ### 6. Effortless Payroll, Taxes, and Onboarding with Gusto **Rating:** 4.5/5.0 stars **Reviewed by:** Keshav B. | Dr, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Gusto?** Automated Payroll & Taxes: Gusto handles local, state, and federal payroll taxes automatically, which is a massive time-saver and compliance lifesaver. Easy User Interface: Unlike legacy HR software, Gusto is clean, modern, and incredibly easy for both administrators and employees to navigate. Seamless Onboarding: Adding new hires, setting up direct deposits, and signing digital W-4s/I-9s takes minutes **What do you dislike about Gusto?** Tiered Pricing: Some of the best features, like priority support and advanced HR tools, are locked behind the higher-tier, more expensive plans. Support Response Times: While the help center is comprehensive, reaching a live support agent can sometimes take longer than expected during peak payroll cycles. **What problems is Gusto solving and how is that benefiting you?** Gusto integrates digital time-tracking directly into the payroll system. Your staff can clock in and out via an app, and their hours—including overtime and approved PTO—automatically sync to the payroll run. You can review, approve, and pay your entire team in just a few clicks. ### 7. Perfect Payroll Balance for Small Businesses—Fast, Intuitive, and Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Priscilla A. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Gusto?** Gusto has been a great addition to our small business. We have fewer than 25 employees, so we don’t need a lot of extra bells and whistles. That said, we do need strong compliance support and a payroll process that runs just as efficiently as it does at larger companies. Gusto has struck the perfect balance for us, at a price point that can’t be beat. The system is incredibly user-friendly and intuitive. Anyone with even a basic understanding of payroll can use it. We also use the time-tracking feature, which has worked perfectly for us, and it includes geo-tracking—something that’s important for monitoring our staff’s performance. The system provides plenty of reminders, which helps ensure payroll is always run on time. Reports are downloadable as well, so our CPA and managers can easily access the information they need to do their jobs and integrate into their systems for accounting and performance reviews. For example most reports has a .csv download feature which is easily uploaded into most systems. Additionally, the quick function of all features has been great. I didn't expect to be able to run payroll so quick! They must have a bunch of AI features in the background helping me out! My one hiccup has been support. I haven’t had the best experience getting issues addressed, especially over the phone, and I ultimately had to find a workaround for what I needed. Even with that, I’ve been very impressed with Gusto overall. **What do you dislike about Gusto?** As I mentioned in my main review, the support hasn’t been as ideal as I would like. I called and emailed about a problem I was having with time-off accruals, but I never got a response, and no one I spoke with on the phone could help. Each person told me they would escalate the issue, but it still didn’t get resolved. In the end, we agreed, internally, to manually track our accruals outside of the Gusto system. This limited the integration we were hoping to have with Gusto. That’s unfortunate, but it was the only workaround we had after being unable to get it fixed through Gusto. For all other issues, the AI and online support have been good enough. **What problems is Gusto solving and how is that benefiting you?** As I mentioned in my main review, we’re not a large company. A lot of payroll processing providers include tons of features we simply don’t need, and they of course charge for them. Since we don’t use those extras, we didn’t want to pay for them. Gusto fits this need perfectly: we can add or remove what we need and pay only for what we actually use. On top of that, the system feels just as sophisticated as some of the bigger providers, which gives us confidence in relying on it for such an important part of our company. ### 8. Easy Payroll Compliance and Automated 401(k) Contributions **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca H. | Parent Volunteer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Gusto?** I manage my own payroll so I can easily stay compliant with reasonable salary requirements. I also automate my 401k contributions and keep deductions consistent and standardized with every payroll run. **What do you dislike about Gusto?** The setup was more complicated than it needed to be. I wasn’t guided clearly through the details of setting up payroll for our owner-employee arrangement for my husband and me. Gusto does have the options built in, but it still took some time to get everything set up correctly and to connect with the right person for help. **What problems is Gusto solving and how is that benefiting you?** The biggest surprise has been how flawlessly it handles year-end compliance and tax filings. I originally adopted Gusto just to simplify cutting checks, but its built-in S-Corp tax handling completely eliminated the headache of calculating and remitting federal, state, and local taxes. It even generates and files all necessary W-2s and 1099s automatically at no extra cost, meaning I never have to worry about missing a filing deadline. ### 9. Simple, Fast UI That Makes Finding PTO and W-2 Info Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Angie K. | Director, Client Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Gusto?** As an employee, I find the user interface very simple. The home page and desktop shows all of the options in a quick to view screen. This saves me lots of time to search for the information I am looking for. The system is fast and once on the page I am looking for, it provides simple and easy to understand information whether for my remaining PTO time or my W2 form. It saves me time to get the information I need. **What do you dislike about Gusto?** I literally have not had a negative experience with any of the features that I use. **What problems is Gusto solving and how is that benefiting you?** I worked for another company and the HR software was clumsy and the tabs where I needed to access information were buried in the navigation buttons. It took a long time to finally click to where you needed to go. Gusto is a welcomed experience for me in that the navigation buttons are organized logically it speeds my time to find something and allows me to review and retrieve the information I need fast. The time-saving aspect and organization of this site is a huge benefit to me. ### 10. Gusto Makes Payroll and HR Simple, Organized, and Automated **Rating:** 4.5/5.0 stars **Reviewed by:** Keici P. | HR Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Gusto?** What I like most about Gusto is how simple and organized everything is. Payroll, onboarding, benefits, and employee management are all in one place, so it makes daily tasks a lot easier to handle. The interface is clean and user friendly, which helps a lot especially when training new employees or trying to complete things quickly. I also like that most processes are automated, so it reduces manual work and chances for errors. **What do you dislike about Gusto?** One thing I don’t really like is that sometimes certain settings or admin options can be harder to find than they should be, especially if you don’t use them often. There are also a few limitations when it comes to customization and reporting compared to some larger platforms. Nothing major, but small improvements in those areas would make the experience even better. **What problems is Gusto solving and how is that benefiting you?** Gusto helps simplify a lot of HR and payroll processes that normally take a lot of manual work and follow-up. It keeps employee information, onboarding, payroll, documents, and benefits all in one place, which makes things much more organized and easier to manage day to day. It’s also helped reduce errors and save time, especially when handling onboarding tasks or payroll updates for multiple employees. Overall it makes processes smoother and more efficient for both admins and employees. ### 11. Easy Setup, Straightforward Daily Use, and Reasonable Fees **Rating:** 5.0/5.0 stars **Reviewed by:** John G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Gusto?** After getting pricing from banks and accounting/CPA firms, there was really no comparison for a small business—choosing anything else didn’t make sense to me. The main advantages are the easy setup, how straightforward it is to use day to day, and the reasonable fees (our monthly fee is $56). Customer service was a little hard to reach at first, but once I got someone on the line, it was very good and genuinely helpful. **What do you dislike about Gusto?** Aside from the challenge of reaching a customer support person by phone—which seems to be a weak point for nearly every company these days—I have no complaints. Once I had someone on the line, they were able to log into my screen and guide me through the menus so I could make the adjustments I wanted. **What problems is Gusto solving and how is that benefiting you?** I was looking for a payroll service that’s reasonably priced and easy to use, and this one fits what I needed. ### 12. Simple, Reliable Payments to My USD Account—Fast, Secure, and Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Ronnie Z. | Customer service, technical support & Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Gusto?** What I like most about Gusto is how simple and reliable it makes the payment process, especially as a freelancer in LATAM. The payments arrive quickly and securely directly to my USD account, which gives me peace of mind and makes managing finances much easier. I also appreciate how professional and organized the platform feels compared to other payment methods, especially with lower fees and a smoother overall experience. **What do you dislike about Gusto?** One thing I would improve about Gusto is giving freelancers and employees more flexibility to choose their withdrawal or payment schedule preferences. For example, After the money is my Gusto balance, I'd love having options to select weekly, twice per month, monthly, or quarterly payouts would make the platform even more convenient and customizable based on each person’s financial needs and preferences. **What problems is Gusto solving and how is that benefiting you?** Gusto is solving one of the biggest challenges for international freelancers: receiving payments securely, quickly, and with lower fees. What benefits me the most is the ability to receive USD directly into my USD account without being forced into currency conversion, which helps avoid unnecessary exchange losses and extra charges. It makes international payments feel much smoother, more transparent, and more professional. ### 13. User-Friendly, All-in-One Platform with a Lifesaving Parafin Payroll Bridge **Rating:** 5.0/5.0 stars **Reviewed by:** No Comment W. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2026 **What do you like best about Gusto?** I like that everything is integrated into a user-friendly platform. I don’t feel like I have to be technologically proficient to understand and use the software. Also, the Parafin payroll bridge has been a lifesaver a few times while we wait on working capital. Being able to compare benefits side-by-side without having to have a phone call has been very useful, and while I haven't actually switched to one of those options, it does allow me to stay confident that the benefit we do have are the best for our business. My favorite feature is that the employees can add and change their banking and personal information without additional work on my end. **What do you dislike about Gusto?** So far I haven't had any issues except that changing the payroll periods and dates can be a little bit tedious and confusing. Fortunately, once that is set up it is very simple. **What problems is Gusto solving and how is that benefiting you?** Employees can update their profiles and pay preferences without needing my input, which is very convenient and saves me time. ### 14. Simplifies Time Tracking with Ease, But Lacks Mobile Access **Rating:** 5.0/5.0 stars **Reviewed by:** Zion G. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Gusto?** I find that Gusto makes tracking my hours much easier and keeps everything very organized, which has been especially helpful as someone starting their first remote job. It has helped me better understand the importance of clocking in and out accurately and has made communication with my boss about hours much smoother. Everything is presented clearly and explained in a way that is easy to follow. I also appreciate how simple and user-friendly Gusto is without feeling overly complicated. It keeps everything organized in one place, from schedules to payroll, which I find very helpful. One feature I especially like is the automatic reminder emails I receive every Friday to review my hours, make corrections if needed, and ensure everything is accurate before payroll. Setting up Gusto was also a very smooth process, and the clear structure made it reassuring and easy to navigate as someone new to remote work and payroll systems. **What do you dislike about Gusto?** One thing I dislike about Gusto is that I haven’t really been able to fully use it on my mobile device the way I expected. From what I understand, it may have something to do with my employee classification, but as someone new to payroll systems, that part was a little confusing. Because of that, I usually have to log into the website manually instead of simply using the mobile app to quickly check my hours or timesheets. I also think it would be helpful if there were clearer explanations about the differences between contractor and employee access, especially for younger or first-time workers who may not fully understand those terms yet. While the website itself works well, having a smoother and more accessible mobile experience would make using Gusto even more convenient for reviewing schedules, checking payroll information, and managing hours on the go. **What problems is Gusto solving and how is that benefiting you?** Gusto helps solve the problem of keeping my work hours, schedules, and payroll information organized in one place. As someone starting their first remote job, it has made it much easier to track my hours accurately, review my shifts, and communicate clearly with my boss about scheduling and payroll. Instead of feeling confused or overwhelmed by time tracking, everything is laid out in a way that feels simple and manageable. I also appreciate the automatic email reminders that prompt me to review my hours before payroll is finalized. Being able to edit or delete shifts if I made a mistake is very helpful and gives me peace of mind that my timesheet is accurate. Overall, Gusto has made the process of managing work hours and payroll much more organized, efficient, and less stressful, especially as someone who is still learning how workplace systems operate. ### 15. Easy-to-Use Payroll with Seamless Integrations and Reliable Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Amber S. | Dental Hygienist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Gusto?** Gusto is a payroll system that’s very easy to navigate and gives me all the specific information I need to understand my paycheck. It also provides my end-of-year tax information, which is really helpful. I’d recommend it to any employer as the price is quite reasonable. The platform integrates with all of our existing software with minimal effort. All of my coworkers have had positive experiences with it as well, with the system performing well as far as speed and reliability. The platform does offer an AI Assistant, Gus, if you need any assistance. Onboard was quite easy and support is available to make the process seamless. Plus, I enjoy the cute little pig icon! **What do you dislike about Gusto?** It is difficult to actually find any faults with this system. I have used multiple platforms in the past, and this one stands out as a winner. My only complaint is that it rounds up my hours on the email notification and that is a little bit confusing. The pay stub has a more accurate accounting of my hours worked **What problems is Gusto solving and how is that benefiting you?** Gusto helps me by making it easy to look up all of my paystubs in one convenient location. Prior to this, the employees only had paper paystubs, which could easily be misplaced. Now all of the employees have access to all of their payroll information instantly in an easy-to-use platform ### 16. My experience with Gusto **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda B. | Payroll Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Gusto?** I am a Payroll Specialist for an Accounting and Bookkeeping firm, so I use Gusto along with another well known platform to perform all of my payroll tasks. I can say that there are certain things that I like a lot more on Gusto then on the other platform, such as ease of navigation across the platform, helpful, generally knowledgeable and friendly customer service and multiple different options of contacting customer service including chat, (which I use most frequently) email, phone call (when the lines are open) or a call back feature. They have a pretty helpful knowledgebase if you are trying to resolve an issue on your own as well. I did utilize their certification programs when I was first learning how to navigate Gusto as well, which I found very helpful and being able to add the badge to my signature lets our clients know that I have done my due diligence to learn the ins and outs of the Gusto platform. Gusto has a ton of useful features to offer it's clients, and we also use Gusto for our own payroll platform, so I use it as a user as well as an Administrative role and find ease of navigation to be across the board as both types of users. **What do you dislike about Gusto?** So far with my personal experience, there have been a few areas that could use improvement. I have had a few encounters with customer support, primarily through chat, that have given out incorrect information which lead to further interactions needed with customer support for the same issue. There have been numerous bugs and issues on the site that I have needed to report as well. There are still a few features that clients would like to see Gusto develop, such as options for Roth 401k deductions (post-tax), as one example. I have also been told on numerous occasions by customer support that I would be contacted further about a specific issue, and never heard back from anyone regarding my case. I have also requested call backs and never received any call back. **What problems is Gusto solving and how is that benefiting you?** We have been able to sell a lot of our clients on Gusto's payroll services, which helps our business grow and gives our clients confidence in our abilities to handle their payroll with precision and care on a trustworthy and fairly priced platform. ### 17. All-in-One Time Tracking and Payroll That Keeps Everything in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Leon G. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Gusto?** I personally use Gusto mainly for the time tracking / logging in & out part of it. It’s also pretty easy to correct/fix errors when you make them as well. No searching for items in multiple places. And the fact that my paychecks, time off requests, etc…are all located within the same site, has saved me the trouble of being logged in to 3 different sites (at 10pm) trying to see if I was paid correctly. **What do you dislike about Gusto?** The Gusto Mobile App leaves a lot to be desired compared to the full Gusto Desktop version. For example, many items are either hidden somewhere or missing altogether and it is frustrating when the only platform you can access Gusto is via the mobile app. Additionally load times can be long…especially when accessing payroll. While my couch may be comfortable, I don’t want to spend that much time waiting to view information. The recruiter side of Gusto appears to be “half baked” as well. **What problems is Gusto solving and how is that benefiting you?** Prior to using Gusto; managing employee work schedules/time keeping records…as well as verifying/paying employees was a huge task. In addition; Gusto provides a single log-in point for all of our time related needs (time-off, pay-history, time-tracking); therefore we are not required to send emails to HR each time someone wants to verify their own information. ### 18. Gusto AutoPilot Makes Payroll Practically Hands-Off **Rating:** 4.5/5.0 stars **Reviewed by:** Lucas B. | Mechanic, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Gusto?** The single best thing about Gusto is its AutoPilot feature. If your team consists of salaried employees or hourly staff with steady schedules, you can virtually eliminate "payroll day" from your calendar. You set the schedule once, and Gusto automatically calculates, runs, and deposits the money. **What do you dislike about Gusto?** Gusto lets you manage employee health insurance benefits directly in the app, but they act as the broker. Right now, Gusto’s health insurance brokerage services are only available in certain states. If your business operates in a state they don’t cover, or if you already have an external insurance broker you like, integrating your existing benefits into Gusto’s automated deductions can feel very clunky and may require a manual workaround. **What problems is Gusto solving and how is that benefiting you?** At its core, Gusto eases the headache of administrative fragmentation and regulatory anxiety by turning high-stakes business chores into a more automated, single source of truth. By automatically calculating, filing, and paying local, state, and federal payroll taxes in the background, it reduces the constant worry about costly IRS mistakes and compliance audits. It also smoothly manages everything from digital, paperless employee self-onboarding to sending clean, correctly categorized data directly into accounting software like QuickBooks. ### 19. Easy Goal Tracking and Performance Reviews in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Mandy R. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Gusto?** I like the performance section for recording and tracking goals. I like that the manager can see it and it makes it an easy platform to measure success. Being able to see your past reviews also helps when writing yours each time. **What do you dislike about Gusto?** I don't think there is anything specific that I don't like about Gusto. The features are user friendly. It is easy to track past documents you have been provided or signed. It would be nice to have more info under the benefits tab about your benefits or links to access the info outside of Gusto. **What problems is Gusto solving and how is that benefiting you?** We use to track time on excel sheets that would manually be entered for paying. Costing time and more personnel. Gusto helps us to streamline this. It also helps take care of state specific info since we are a remote global organization. It would be nice if people outside the US that are employees could use it as well. ### 20. Fast, Free Mobile Time Tracking with Easy Setup and Fingerprint Sign-In **Rating:** 3.5/5.0 stars **Reviewed by:** Max C. | Software Development Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Gusto?** I quite like how easy it is to track all my hours from my phone and I don't have to use a time clock and stuff - I have not tried using any integrations with it before, but I would say it connected well well with the security features on my phone like the fingerprint sign in. It was really easy for me to get set up the first time I used it, and when I moved to a second job that also used gusto, it was very easy. It is completely free for me to uses so. Ia always appreciate that. On my phone, it is always super fast and does not use a lot of data which is nice in case I am working far away. I actually really appreciate that the app is kept simple and does not have any chatbots or other ai features. Where they do use ai, it is just like computer vision stuff that actually makes life easier. **What do you dislike about Gusto?** I wish there was better support for phone apps - my phone only worked for one of my jobs and then there was something like "its not implemented for this company yet" or something. I have not had a company that used slack integrations because both said they were kind of useless. I wish there was some integration between Jira and the "performance" section of Gusto. **What problems is Gusto solving and how is that benefiting you?** Working remote, gusto is helping to make sure that I have accurate pay and easy time card management. This is much better than using sheets or something similar like my previous job and it makes sure that pay is always accurate and fair. ### 21. Easy to Use, Excellent Support, and Seamless QBO Integration with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia T. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Gusto?** The ease of use is excellent. Support is always quick to respond, answering my questions professionally, promptly, and in a friendly manner. I’ve never run into any errors, and the performance of the software is top-notch. I’m paying a LOT less for Gusto than I did with my previous payroll software. Gusto integrates perfectly with my QBO, and the option to utilize Gusto's AI features is great, too. **What do you dislike about Gusto?** The only thing I would change is having the ability to add classes to the journal entries during the sync with QBO. Right now, I have to manually add classes to the JEs that Gusto creates when I run payroll. Hopefully, this will become an option in the near future. **What problems is Gusto solving and how is that benefiting you?** Our monthly subscription expenses have decreased considerably. I’ve saved at least 5–10 hours each workweek since we switched to Gusto. The reminders Gusto gives for completing tasks are very helpful, especially because it’s easy to get distracted in this office when so much is going on. Having Gusto prompt me to finish what I need to do keeps me on track and helps ensure tasks don’t get missed. ### 22. Fast, User-Friendly Platform, but Onboarding a Second Payroll Needs Smoother Setup **Rating:** 3.0/5.0 stars **Reviewed by:** Sarah R. | Undergraduate Research Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Gusto?** I like the simplicity and how user friendly the platform is. It does a good job of integrating information and allowing for easy acess to these tools. Gusto is very fast and reliable and updates information quickly. I feel that I am getting my moneys worth with the platform. Onboarding was a bit of a struggle when it came to me adding my new company, the customer support was alright, and I neded up solving the issue in the end. I have yet to notice any artificial intelligence tools but I think that could be a helpful tool to capitalize on. I do like the automation smrt feature of the W2 forms for signing them it makes it very easy. **What do you dislike about Gusto?** Gusto made the onboarding process for my new company a bit challenging. I think a smoother system to allow a second payroll option would be helpful, rather then needing to make a whole new account for the second payroll. **What problems is Gusto solving and how is that benefiting you?** Gusto makes payroll simple, makes understadning the tax system very easy, with reports easy to acess. ### 23. Gusto: A One-Stop Shop for HR and Employee Management **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher D. | Routesetting and Facilities Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Gusto?** As both an employee and a manager of other employees, I really appreciate how Gusto acts as a one-stop-shop for HR and employee-detail management needs. I can easily look up and edit both my own information as well as review and suggest changes for employees who report to me. **What do you dislike about Gusto?** As a manager of employees who work in different departments across our company, we've had to figure out ways to provide ancillary formal feedback outside of the formal review, as that appears to currently be restricted to one manager per employee. It would be nice to be able to define multiple managers for employees and allow multiple managers to provide formal reviews to one employee who works in different departments. **What problems is Gusto solving and how is that benefiting you?** It's very helpful to have so much employee information easily accessible and manageable in one platform. As an employee, being able to access bot my own details, paychecks, 401k stats, etc. in one place is very nice and saves time. As a manager, I find Gusto equally useful in tracking important employee information and providing feedback. ### 24. Easy-to-Navigate Gusto Dashboard With Great Support and Value **Rating:** 4.0/5.0 stars **Reviewed by:** Marcy S. | Managing Director I Co-Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Gusto?** I like how easy it is to find what I need in the Gusto dashboard. I am busy and running payroll is just one part of my job. As a small business owner, I need to be able to quickly navigate to the right forms and submit payroll and manage benefits within the tool. I don't use the integrations really but I know they are there. The price compared to our previous systems was attractive, especially for a small team. I don't remember any onboarding training from their team, but it's been easy to onboard employees on our end. I appreciate the level of support so far. **What do you dislike about Gusto?** It's mildly challenging to on-board employees in different states. I wish there was a more centralized hub to help with this piece. **What problems is Gusto solving and how is that benefiting you?** I needed a payroll platform with a high ability integration ability with other systems, but was also easy to use and straightforward. I have not used the AI component to its fully capability, but I look forward to trying this feature out. ### 25. Hands Down Best Customer Service and Best Tool for Small Business **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline G. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Gusto?** Customer service has been very helpful whenever I’ve needed support. The reminders are excellent for keeping me on task, and I really love the scheduling feature they added this year—it means I have one less app to rely on day to day. **What do you dislike about Gusto?** The new scheduling feature is great, but would love to see a monthly view and it can be tedious to copy the schedule from week to week. It's easier to miss mistakes being only able to see a week at a time. I do appreciate that the scheduling integrates with payroll now. I'm glad it's part of the pricing too, which is nice. **What problems is Gusto solving and how is that benefiting you?** Running a small business means operating with fewer resources, and Gusto streamlines everything for us so we can be more efficient and save time. Before Gusto, we relied on more apps that didn’t always integrate, which increased the potential for mistakes. Since switching, I’ve cut the time it takes to complete payroll in half because the process is so streamlined. ### 26. Intuitive, Consistent Interface That Makes Pay, Benefits, and Taxes Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Farah A. | Clinical Research Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Gusto?** The interface is unlike any other since it is user-friendly and very intuitive. The breakdown of my bi-weekly check really helps me see where my money is coming from and where it is going to. I also appreciate that the interface stays consistent on the mobile app. Many programs/apps lose accessibility on their mobile apps but Gusto remains consistent no matter if it is on the computer or phone. I also love that healthcare benefits are embedded into the space since I don't like having to go into a separate place to see my employer's healthcare plans. It is by far the best application I have ever used for a job. My last job used Gusto and I was very glad to find out that my current new job also uses Gusto. I also am tax exempt from FICA taxes and with Gusto, my new employer easily put that information in. In the past, I have been taxed incorrectly maybe due to inaccessibility for my employers. I am glad that Gusto makes it easier for me during tax season. **What do you dislike about Gusto?** The only thing I might dislike (though that is a strong word), is the spending trends section. I wish it didn't only have to be linked to the Gusto Spending Account. I understand the limitations that Gusto may face with linking other Bank accounts to this feature. I wish I could just get rid of that part on my Gusto account since it takes up space for no reason. **What problems is Gusto solving and how is that benefiting you?** Gusto helps solve many accessibility and efficiency issues. Before Gusto, I used to struggle to keep track of all my information, benefits, pay, tax documents, etc. Everything used to be scattered and now it is all in one place which allows for less serious mistakes. I don't have to worry about where to find my W-2 when it is tax season or if my hours are wrongly documented, I can easily check and let my employer know. ### 27. Year-to-Date Pay Chart Makes Income Crystal Clear **Rating:** 4.5/5.0 stars **Reviewed by:** Anderson G. | Fulfillment Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Gusto?** My favorite feature, and the one that I use the most, is the Year-to-date pay chart. This visual really helps me understand my income in a way I wasn't able to in previous software. I also love how easy it is to adjust my paycheck split, and to see how much of my paycheck is going into which account before my direct deposit even hits. **What do you dislike about Gusto?** I personally don't have any negative feedback. I wish my company utilized your app for more of our work functions (i.e time off, benefits, and if I recall form a previous job - clocking in & out via Gusto) **What problems is Gusto solving and how is that benefiting you?** Gusto makes the over view of my pay easier to see and understand. I do not miss the days of straining my eyes over a paystub to see the breakdown of where my money is going. Gusto offers a faster and more user friendly platform to take control of your cash flow. ### 28. Easy Payroll, Taxes, and Onboarding for Small Businesses with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Shae G. | Owner, clinic director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Gusto?** It is easy to use as a small business so that I don't have to hire a separate accountant to do my payroll. They manage my state and federal taxes and help with onboarding new staff. It is intuitive and has many more features that I don't need but would be beneficial to larger companies. **What do you dislike about Gusto?** Honestly, I can't think of anything I don't like about Gusto right now. Well, the one thing I can tell you was I had a call once with a benefits representative that felt like a waste of time because they wanted to take over the health insurance plan I already had but didn't offer me anything new. I am now in the process of looking to switch using the health insurance plans offered through Gusto. **What problems is Gusto solving and how is that benefiting you?** Solves the problems of onboarding and making sure we are up to date on paying quarterly taxes. This has saved me so much time and fees with my taxes. ### 29. Gusto Makes Payroll and Scheduling Effortless for My Small Business **Rating:** 4.5/5.0 stars **Reviewed by:** Tessa C. | Library Media Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Gusto?** What I like most about Gusto is how easy it has made running payroll and scheduling for my small business. I recently switched over, and it has already saved me a ton of time and stress. The onboarding process was straightforward, my employees were able to get set up quickly, and the app is simple for everyone to use for clocking in and managing their information. As a small business owner, I wear a lot of hats, so having payroll, employee management, and scheduling all in one place has been incredibly helpful. I also appreciate that it feels modern and user-friendly instead of overly complicated like some other payroll systems. So far, it’s been a great experience and definitely worth the investment. **What do you dislike about Gusto?** One downside I’ve noticed so far is that I would love the option to create a dropdown menu of my clients and their addresses for scheduling. As a cleaning business owner managing multiple homes and recurring clients, that feature would make scheduling much faster and more organized. Other than that, the platform has been very easy to use and has simplified a lot of the payroll and employee management process for me. **What problems is Gusto solving and how is that benefiting you?** Gusto is helping me streamline payroll, employee onboarding, and time tracking for my cleaning business. Before using it, managing employee information, payroll, and scheduling felt scattered and time-consuming. Having everything in one platform has made the process much more organized and efficient. It’s also helping me look and operate more professionally as my business grows. My employees can clock in, access their information, and stay updated without constant back-and-forth communication, which saves me time and allows me to focus more on clients and growing the business. ### 30. Streamlined HR with a Fun Twist **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas C. | YouTube Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Gusto?** I use Gusto for HR and benefits, and timekeeping, and I love how it solves the problem of decentralization of the employee benefit and work experience. It's fun and serves as a one-stop hub for all my needs whenever I have benefit questions. The interface is just great; it's lighthearted but powerful. I find the usability and fun atmosphere appealing. The time tracking and auditing of my timecard are very easy, and I can manage my HSA account very easily while also handling claims. The initial setup was very easy with little to no roadblocks, making it a smooth experience. **What do you dislike about Gusto?** The mobile app has some limitations compared to the desktop website. It would be easier and quicker if there were more options to type in your time rather than using the 'rolling' numbers option. **What problems is Gusto solving and how is that benefiting you?** Gusto solves the decentralization of employee benefits and work experience. It is a one-stop hub for benefit questions and makes time tracking easy. The interface supports easy management of HSA accounts and claims. ### 31. Easy-to-Use Payroll with Outstanding Support and All-in-One HR Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Brandi L. | Office Manager/HR Management/Administration Manager, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Gusto?** Gusto provides the comfort of an easy-to-use payroll system backed by excellent customer service. Everything is simple to navigate, and finding employee benefits is quick and stress-free. The platform keeps payroll and benefits management much easier and more organized overall. Gusto delivers an outstanding level of performance, with pricing that feels excellent for all the options and features they provide. Their AI intelligence is next level, constantly adapting and improving to make payroll, benefits, and overall workforce management easier and more efficient. The platform is user-friendly and reliable, and the strong customer service makes it a great experience. This company has saved me countless hours each week. The biggest benefit for me is the ease of use, along with the outstanding customer service I’ve received. What initially drew me in was the seamless integration within the app for benefits, time off, scheduling, documents, taxes, and W-2s—all in one place. With great customer service and an easy payroll system, Gusto creates a smooth, reliable experience for both employers and employees. **What do you dislike about Gusto?** The one thing I like least is that changing an employee’s hours or pay can take several steps, rather than offering a simple dropdown or a quicker edit option. A more streamlined process for making quick adjustments would make the platform even better. **What problems is Gusto solving and how is that benefiting you?** We used to struggle with pay periods and, honestly, just getting employees paid in general. Now, with Gusto, it’s as easy as clicking a button, and that has helped ensure paychecks are correct and the right taxes are withheld. ### 32. Fast, Reliable Payments Straight to My Bank Account **Rating:** 5.0/5.0 stars **Reviewed by:** Angie Z. | Administrative Assistant/ Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Gusto?** What I like the most, payment says it will be available in 1-5 business days, I live and Honduras and once my boss has submitted my payment, I receive it directly to my bank account in 1 business day. It has a flat rate of 1.50%, although I think it’s high, I’ve send higher rates. **What do you dislike about Gusto?** There’s no option for you to use PayPal, only a bank account, they should integrate other options and lower charging rates such as the 1.50% they charge for each payment received. **What problems is Gusto solving and how is that benefiting you?** There was some cases on where they charged additional fees, but it was returned to my account so I’m glad they are honest about that. Also I think customer support should be a bit faster. Also whenever I use Gusto on my phone and go to a different tab, it always logs me out. Even if it was just for a couple of seconds. ### 33. Effortless Payroll & Privacy Features Shine **Rating:** 4.5/5.0 stars **Reviewed by:** desiree r. | Evaluator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Gusto?** I like Gusto's payroll feature the most because it allows me to change my preferences without bothering HR. I also like seeing my benefits all at once, which is valuable for privacy reasons. The initial setup of Gusto was simple and very easy. **What do you dislike about Gusto?** What doesn't work is it's hard to see my estimated paycheck through the app versus online. I would like that to be easier. I need to go through multiple steps to be able to see this information. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll, performance reviews, and scheduling. I like the payroll feature the most because I can change my preferences without having to bother HR. Seeing all my benefits at once is also valuable for privacy concerns. Knowing my medical benefits and my time off policy is easily accessible is a relief. I want to know who I am insured with and be able to see my policies easily. I like tracking goals and being able to see important documents such as benefits and performance reviews. ### 34. Intuitive, Reliable Payroll Automation That Simplifies HR in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel F. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Gusto?** What I like best about Gusto is how intuitive and organized the platform is for managing payroll, employee information, and benefits all in one place. The user interface is very clean and easy to navigate, which makes day-to-day tasks much faster compared to other systems I’ve used in the past. One of the most helpful features is the payroll automation and employee self-service functionality. Running payroll is simple, reliable, and saves a significant amount of administrative time each pay period. Employees can easily access pay stubs, tax documents, and benefits information without needing constant assistance from HR or management. Gusto also integrates well with accounting and expense management tools, which helps streamline financial reporting and reconciliation processes. The onboarding process for new employees is straightforward, and the platform provides a smooth overall experience for both administrators and employees. Another big advantage is the customer support and overall reliability of the system. Whenever we’ve had questions or needed assistance, the support team has been responsive and helpful. Overall, Gusto has improved efficiency, reduced manual work, and simplified payroll and HR management for our organization. **What do you dislike about Gusto?** One aspect I dislike about Gusto is that some advanced reporting and customization features can feel somewhat limited, especially for organizations with more complex operational or accounting needs. While the platform works very well for standard payroll and HR management, there are times when generating highly detailed or customized reports requires additional manual work outside the system. Another area that could be improved is the responsiveness of certain features during peak payroll periods, as occasional delays or extra loading time can happen. In addition, while the integrations are generally useful, some third-party connections could offer deeper functionality and more flexibility for syncing data automatically. **What problems is Gusto solving and how is that benefiting you?** Gusto is solving several time-consuming administrative and payroll management challenges for our organization. Before using the platform, many HR and payroll tasks required more manual tracking, follow-ups, and coordination between different systems. Gusto centralizes payroll, employee records, onboarding, benefits, and tax documentation into a single platform, which has significantly improved efficiency and organization. One of the biggest benefits has been reducing the amount of manual work required for payroll processing and employee management. Automated payroll calculations, tax filings, and direct deposit features help minimize errors and save valuable time every pay cycle. The employee self-service tools have also reduced the number of repetitive HR requests because employees can independently access their pay stubs, tax forms, and personal information. ### 35. Easy, All-in-One Payroll & HR—But Support and Advanced Features Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Francois B. | Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Gusto?** What I like best about Gusto is how simple and organized it makes payroll and HR. The platform is really easy to use, even for people without a payroll background, and a lot of the manual work is automated — things like payroll runs, tax filings, onboarding paperwork, and employee self-service. I also like having everything in one place instead of juggling multiple systems for payroll, onboarding, benefits, and time tracking. The employee onboarding experience is smooth, and employees can easily access pay stubs, tax forms, and personal info on their own. Overall, it saves a lot of time and reduces the usual payroll/admin headaches while still feeling modern and user-friendly. **What do you dislike about Gusto?** One downside is that customer support can be hit or miss, especially when dealing with more complicated payroll or tax issues. For basic things it’s usually fine, but resolving more detailed problems can sometimes take longer than expected. Some features, like reporting and customization, also feel a bit limited once your company starts growing or has more complex needs. Pricing can also add up over time as you add employees or extra HR features, and there are occasional interface updates that make workflows less intuitive than before. Overall the platform works really well for straightforward payroll, but there’s definitely room for improvement in support responsiveness and advanced functionality. **What problems is Gusto solving and how is that benefiting you?** Gusto is mainly solving the problem of managing payroll, taxes, onboarding, and HR tasks manually across multiple systems. Before using it, a lot of those processes were more time-consuming and easier to mess up — especially payroll taxes, employee paperwork, and keeping everything organized. The biggest benefit has been saving time and reducing stress around payroll and compliance. Payroll runs are mostly automated, tax filings are handled for us, and onboarding new employees is much smoother since documents, direct deposit setup, and tax forms are all centralized in one place. It’s also helpful having employees manage their own pay stubs and tax documents without needing HR to send everything manually. Another benefit is that everything is integrated — payroll, benefits, PTO tracking, and onboarding all work together instead of needing separate tools or spreadsheets. That’s made day-to-day admin work a lot more efficient and has helped reduce errors and back-and-forth communication. ### 36. Effortless Scheduling, but Mobile Compatibility Needs Work **Rating:** 5.0/5.0 stars **Reviewed by:** Jesenia W. | Assistant Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Gusto?** I enjoy being able to see how many hours the associates are working in real time and not having to guess. I like being notified when people haven't taken a break. I also like that my associates can use Gusto as a debt account, which helps with saving cash and seeing predicted earnings based on submitted timesheets. The initial setup was really easy because I had used the platform at another company, so it was a smooth transition. I also enjoy using Gusto with Gemini, as I have no problems with that. **What do you dislike about Gusto?** Sometimes the group schedule doesn't load, and as a manager, I have to grab my laptop to do my schedule instead of doing it on an iPad or iPhone. I'm forced to actually grab my laptop. i also dislike how the website will go dowmm for hours **What problems is Gusto solving and how is that benefiting you?** Gusto simplifies scheduling across locations, enabling me to manage hours efficiently. I can track associate hours in real-time, ensuring part-timers don't exceed 35 hours, and receive break notifications. My team can save money and forecast earnings easily. ### 37. Payroll and HR Made Easy with Gusto’s All-in-One Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle B. | Project Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Gusto?** What’s most helpful about Gusto is that it basically takes all the headache out of payroll and HR and puts everything in one place. It automates payroll, handles the tax filings, and keeps you compliant without you having to stay on top of every little detail **What do you dislike about Gusto?** Customer support can be hit or miss depending on timing, and it’s not always available outside normal business hours. **What problems is Gusto solving and how is that benefiting you?** Gusto mainly helps solve the problem of how time‑consuming and complicated payroll and HR can be. Instead of having to manually calculate payroll, figure out taxes, and keep up with compliance, it handles all of that automatically for you. It also solves the issue of having information spread out everywhere. You’re saving a lot of time because payroll and admin tasks are automated You don’t have to stress about tax filings or compliance issues Everything is organized in one system instead of jumping between tools It’s easier to manage employees, onboarding, and benefits Employees can handle their own basic info, so you get fewer questions ### 38. Accurate Time Tracking and Effortless Payroll with Gusto **Rating:** 4.5/5.0 stars **Reviewed by:** Kendra Z. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Gusto?** The time‑keeping features are accurate and easy for our team to use, which has made managing multiple shifts much smoother. Running payroll is incredibly simple and saves us a significant amount of time each pay period. Onboarding through Gusto is also one of the easiest ways to ensure all of the necessary signatures and documents are done. **What do you dislike about Gusto?** We recently switched from using Quickbooks for accounting to another application not supported by Gusto, therefore, we are seeking ways to pull reports for payroll into the new accounting software. **What problems is Gusto solving and how is that benefiting you?** Gusto has reduced the time spent on processing payroll by over four hours for our bi-weekly pay dates. It also provides great reporting for reviewing employee hours, state taxes paid via Gusto, and managing benefits. We are also impressed with the ease in which employees can clock in and clock out as well as see their hours on the app, thus reducing the amount of questions revolving around hours and pay. ### 39. Helpful Paycheck Notifications and Effortless Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Abby A. | Farmhand, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Gusto?** I love the notifications I get to my phone about when I get paid and what my check is. I am an hourly employee, so my paycheck changes by the week and it is nice to be notified. I also really appreciated how easy it was to onboard at my new job. I didn't have to fill out any paperwork and Gusto was even able to transfer my account and routing numbers just by signing into my bank account on the site. **What do you dislike about Gusto?** I am not sure yet. I have only had it for about a month. There hasn't been anything specific to come up for me yet that I dislike. The only thing is a personal preference -- Gusto asked for my pronouns. I believe that shouldn't be relevant to banking/payroll. Personal opinion though. **What problems is Gusto solving and how is that benefiting you?** Ease of use, access to an app for my phone, clear and concise ### 40. Stress-Free Payroll with Gusto’s Automated Tax Filing and Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Divya R. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Gusto?** User interface, Automated Tax Filing: One of the biggest stressors is ensuring state and federal taxes are calculated and filed correctly. Gusto automates this, reducing the risk of IRS penalties. Compliance Management: Keeping up with changing labor laws and filing requirements across different states is difficult. Gusto tracks these changes for you. **What do you dislike about Gusto?** Nothing. It is all good for now I think. **What problems is Gusto solving and how is that benefiting you?** Common Problems Gusto Solves Automated Tax Filing: One of the biggest stressors is making sure state and federal taxes are calculated and filed correctly. Gusto automates this process, which helps reduce the risk of IRS penalties. Compliance Management: Keeping up with changing labor laws and filing requirements across different states can be difficult. Gusto tracks these changes for you, so it’s easier to stay on top of what’s required. Time-Consuming Data Entry: Instead of relying on manual spreadsheets, it can sync with time-tracking tools to automatically calculate hours, overtime, and gross-to-net pay. Employee Self-Service: It cuts down on the constant “where is my paystub?” emails. Employees get their own portal to download tax forms ($W-2s$, $1099s$) and review their pay history. Onboarding Friction: Gusto streamlines new-hire paperwork (like $I-9s$ and $W-4s$), which makes the first day smoother for both the manager and the employee. ### 41. Effortless Navigation and Onboarding—Gusto Makes Payday Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Kylie M. | Event Coordinator/Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Gusto?** I like how easy Gusto is to navigate and how simple it is to add my administrative information. Integrating my bank account was effortless, and the on-demand pay option has been wonderful. Logging in is fast and straightforward, and setting up and onboarding my information was just as easy—I was finished within five minutes. I haven’t paid anything into Gusto myself, but it’s worth every penny my employer spends. I haven’t used any of the AI features yet, but I’m sure they’re great. I also really appreciate the schedule-drafting feature because it saves me time; I can enter everything and hold off on publishing until I’m sure it’s ready. Overall, I genuinely appreciate how easy Gusto is to use and navigate. **What do you dislike about Gusto?** I believe Gusto is a great product. I would prefer a tab on the UI to navigate to my schedule. **What problems is Gusto solving and how is that benefiting you?** Gusto has solved my paycheck-tracking problems. It makes it easy for me to track my income throughout the year, which is something I haven’t been able to get from another application before. ### 42. User-Friendly, Attractive App with room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Cassidy E. | Operations Manager, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Gusto?** Very user friendly with helpful guidance regarding state and federal policies and procedures. User App is attractive and easy to use. **What do you dislike about Gusto?** The geolocation features could use some attention. I entered all of our current work locations and assigned employees to their designated sites. During our first week using Gusto, many employees reported that Gusto wasn’t registering their location accurately, and they had to override the app’s warning. I adjusted the geolocation radius for each site to the maximum (1,000,000 sqft), but many of our locations still aren’t being found accurately. Additionally, the time clock settings aren’t conducive for companies with overnight shifts. Many of my employees work 5pm to 1am, and if someone has a time punch issue, I have to make two corrections for the same shift instead of adjusting the dates to match their time in a single transaction. For example, if someone forgets to clock out at 1am, I have to clock them out of their original time punch at 11:59pm and then create an additional time entry from 12:00am to 1am on the following day. When setting the schedule, there’s an option to adjust the DATE and the TIME in one operation, so I’m confused as to why that same capability isn’t available in time tracking. **What problems is Gusto solving and how is that benefiting you?** We used ADP payroll services before Gusto and the biggest complaint we had was all of the additional fees and charges for every little adjustment, payroll discrepancy or unexpected payout. They charged fees for everything! We like that Gusto rolls most of its perks into packages that can be customized according to our companies needs. ### 43. Best-in-Class Self-Serve Tools That Make Payroll a Breeze **Rating:** 4.0/5.0 stars **Reviewed by:** Nitin T. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Gusto?** I enjoy that the self-serve features are truly the best aspect; employees can go into the system and obtain their own pay statements and update their tax documents with out having to have the company/HR department involved. This is literally perfect as a break from a long workday. In addition gusto also makes processing payroll easy as all taxes are automatically filed and I am no longer spending hours each week manually calculating things and also the ability to "delegate" tasks through approval levels is very good as different managers can complete different types of responsibilities such as time off and attendance corrections, etc. **What do you dislike about Gusto?** Navigation is a problem. Finding even something as simple as an employee pay statement is buried 3 menus deep for no apparent reason and i find myself growing tired of this quickly. Load times are slow (especially if we are pulling large amounts of data). Chat support is hit or miss; sometimes you get someone who actually knows what he/she is doing and other times you are waiting for what feels like an eternity for him/her to look-up the answer to your question that you were looking for. No workflow notification exists for termination of employees; which, i would say is a big oversight. **What problems is Gusto solving and how is that benefiting you?** Before using Gusto we had multiple systems handling payroll, benefits, time tracking, etc which made it difficult to track and manage information but with gusto, we have one platform for all of our needs and therefore we are no longer require to constantly jump between platforms and enter the same information multiple times. Additionally, Gusto handles multi-state tax issues which was a major headache for us in the past and is now simply taken care of. ### 44. Clean, Smooth Gusto Experience With Great Benefits and Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Megan V. | Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Gusto?** Not only does Gusto have a clean interface that makes navigating through employee benefits and time tables easy, but they also don't make you go through hoops when needing to edit or change things such as tax forms or address updates. Even in a rush, I know I'll be able to log in to Gusto with one click, and easily clock-in to my shift without needing to hunt for anything. I'm someone who is often forgetful, but Gusto having a direct link to your FSA information and balances is incredible for helping with my finances. It has helped our company integrate with our other platforms and software for billing and healthcare, and runs smoothly every time. There are very few times I've had to reach out to support, but they always answered quickly and with a response that actually answered my questions. Gusto seems to offer great pricing and incentives not only to employers, but has great benefits for employees too! I also really appreciate the AI breakdowns for monthly spending, as it combines right into my paycheck. **What do you dislike about Gusto?** I would love for the Gusto app to allow for clocking in-and-out. As it is, this seems to only be available on the desktop page, which is not always convenient. Although rare, there may be times where I'm on the go and needing to switch from, say, my lunch time and into PTO or to clock out. This would really benefit both employers and employees, by saving time and ensuring we can handle these things then-and-there, rather than trying to remember once home. **What problems is Gusto solving and how is that benefiting you?** I'm so thankful for the in-app ability to review my FSA information. There are many times, especially as it gets closer to the end of the enrollment year, that I need to check my balances. Gusto makes it easy without forcing you off-site with a whole different log-in or credentials. ### 45. Clean, Intuitive Payroll & HR with Seamless Integrations and Reliable Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Kandice C. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Gusto?** Gusto has been excellent to use day-to-day. The UI is clean, intuitive, and easy to navigate, making payroll and HR tasks feel straightforward rather than time-consuming. Integrations work seamlessly with our existing systems, which helps keep everything connected without extra effort. Performance has been reliable and efficient, with no major issues or delays. From a pricing standpoint, the value is strong for what you get, especially considering the time saved and reduced administrative burden. Onboarding was smooth, and support has been responsive and helpful whenever needed. The platform also continues to evolve, with smart features and automation that make processes even more streamlined. **What do you dislike about Gusto?** If I had to point out a downside, it would be that while Gusto is very user-friendly, some of the more advanced features and customizations are a bit limited compared to more complex payroll systems, which can be frustrating if you need highly tailored reporting or workflows. **What problems is Gusto solving and how is that benefiting you?** We are currently integrating Gusto’s Benefits platform for our health and life plans, which will streamline administration, reduce costs, and save a significant amount of time by keeping everything centralized in one system. ### 46. Clear, Easy Payroll Tracking with a Delightful Animated Pig **Rating:** 5.0/5.0 stars **Reviewed by:** Wink S. | Presenter, Performer, Consultant, Sign Language Interpreter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Gusto?** The ease of tracking my employees payments and W2s, my contractors 1099s and the interface is, most of the time, very clear and easy to follow... Finally I LOVE the animated pig, a company that puts these kinds of touches on their product is awesome in my opinion, it reminds me of the old days of MailChimp **What do you dislike about Gusto?** Sometimes getting changes to documents can be frustrating, lengthy, and several emails back and forth. However, getting questions answered is quite easy and fast. If you stay on top of your needs you can get the documents corrected in time. I also think the pricing is a bit high at times and it seems to keep creeping up. **What problems is Gusto solving and how is that benefiting you?** It handles my payroll smoothly the performance of the platform is very fast and pleasant to work with. They also do not change the UI all that often so I know what I need to do when I log in and get it done fast. It frees me up to work on other things in my business. Also it handles sending out W2s and 1099s which is one less hassle for me during tax season ### 47. Easy, Affordable Payroll with Helpful Integrations and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Anna M. | Director of Finance and Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Gusto?** It is so easy to use and it is very affordable. The integrations are helpful and everything works well with our other systems. They are very responsive when there are any issues and their AI intelligence has helped me correct mistakes before running payroll on multiple occasions. Could not ask for better performance from a payroll company. **What do you dislike about Gusto?** Honestly nothing - everything works so well and is very helpful, price point was our main thing and I thought we might sacrifice a lot by going with somewhere cheaper but that did not happen at all! **What problems is Gusto solving and how is that benefiting you?** Having a consistent payroll that allows for off cycle payrolls. We run an aftercare program and before we had to pay a lot of money to run an off cycle payroll for that but now we don't need to worry about that! ### 48. Gusto Makes Payroll Effortless with Smooth, User-Friendly Features **Rating:** 5.0/5.0 stars **Reviewed by:** Isabel R. | Wax Specialist/Owner-Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Gusto?** I think Gusto is extremely user friendly, and while I have nothing else to compare it to because this is my first time using a payroll company, I've been satisfied with the features it provides. I specifically appreciate the payroll reminders and the way you can sync them to your phone calendar. The website functions smoothly and I've never had any issues with the software. Additionally, I think the pricing is extremely reasonable for the peace of mind of having a great system that is easy to use. **What do you dislike about Gusto?** I have absolutely zero negative feedback! **What problems is Gusto solving and how is that benefiting you?** Payroll isn’t really a “problem,” but Gusto definitely makes it easy. I love that I can just log in and run payroll in seconds. It’s a big help for my time management and keeps the whole process quick and straightforward. ### 49. Gusto Makes Payroll Fast and Effortless for Our Small Office **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Egbert R. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Gusto?** Gusto makes payroll so much easier - it allows me to track location via device GPS for hours on the clock, then I can review the hours and breaks and approve any time off requests. All PTO benefits and healthcare are all synced and I can submit payroll in 5 minutes! Then all the tax forms are automated and submitted by Gusto. I've been using it for over 6 years and it has been amazing for my small medical office. **What do you dislike about Gusto?** Sometimes the process of onboarding or dismissing an employee is a little bit involved, but with phone support and chat support and the ability to share my screen with tech support they have been able to walk me through it every time. **What problems is Gusto solving and how is that benefiting you?** I now have a completely seamless process that saves me hours of frustration over quickbooks payroll. I have my work comp insurance, health insurance, payroll all synced together. It deducts from my bank account and direct deposits to the employees flawlessly. I don't even have to do Worker's Comp premium audits any more since they already have access to actual wages and hours worked along with the tax forms. ### 50. Easy-to-Navigate, User-Friendly Payroll and Benefits Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Gusto?** Gusto is very easy to navigate. My team can submit onboarding forms and timesheets, request sick time and vacation, and I can manage payroll and benefits. It also makes it simple to merge payroll with the 401K system. Overall, it’s a very user-friendly system. **What do you dislike about Gusto?** There have been times when I’ve underpaid or overpaid certain tax items. These issues do get remedied eventually, but I worry that there may be things not being caught that I don’t even know about. I rely on the Gusto team to reduce errors, and when mistakes do happen, I expect them to be very minimal and infrequent. **What problems is Gusto solving and how is that benefiting you?** Gusto has helped me pay my employees on time, and it makes the process easy. I was looking for a simple system, and that’s exactly what I have with Gusto. I used ADP and it was too complex even though it had many features we struggled to use it. ## Gusto Discussions - [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) - 3 comments, 6 upvotes - [Poor Customer Support](https://www.g2.com/discussions/32981-poor-customer-support) - 1 comment, 5 upvotes - [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) - 2 comments, 3 upvotes - [how do i work with a company that has such poor customer service ? what alternates are there in market ?](https://www.g2.com/discussions/how-do-i-work-with-a-company-that-has-such-poor-customer-service-what-alternates-are-there-in-market) - 1 comment, 2 upvotes - [NJ 927 in your report line 9 and 10 numbers are missing WHY.](https://www.g2.com/discussions/nj-927-in-your-report-line-9-and-10-numbers-are-missing-why) - 1 comment, 2 upvotes - [View Gusto pricing details and edition comparison](https://www.g2.com/products/gusto/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+12%3A53%3A40+-0500&secure%5Bsession_id%5D=e0d16ec7-1247-4a92-8af2-1867816c5bb7&secure%5Btoken%5D=6a69c27a9cd510b0747fdf16dfde1aa8314745e3b947936a54e041c6658857b0&format=llm_user) ## Gusto Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [Accelo](https://www.g2.com/products/accelo/reviews) - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Android](https://www.g2.com/products/android/reviews) - [Anduril Industries](https://www.g2.com/products/anduril-industries/reviews) - [Aplos](https://www.g2.com/products/aplos/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [April](https://www.g2.com/products/april/reviews) - [Archy](https://www.g2.com/products/archy/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bar None Games](https://www.g2.com/products/bar-none-games/reviews) - [Basecamp](https://www.g2.com/products/basecamp/reviews) - [Bench](https://www.g2.com/products/bench-2018-08-06/reviews) - [Bench](https://www.g2.com/products/bench-2026-02-22/reviews) - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) - [Bïrch (ex. 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Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Automation** - Process Automation **Platform Basics** - Interoperability - Performance - Portal **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Platform Basics** - Performance - Portal **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Platform Performance** - Reporting - Application Monitoring **Goals** - Goal-Setting - Company Goals And OKRs **Platform Administration** - Integrations - Compliance - Reporting **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Functionality** - Document management - Requalification - Compliance **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Platform Additional Functionality** - Onboarding - Pre-qualifiation - Onsite Monitoring **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Summarization **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction ## Top Gusto Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,310 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 3.9/5.0 (1,238 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,347 reviews)