Justworks Pricing Overview

We reviewed the top PEOs and Justworks stood out from the start. Almost a year in, we're thrilled. Great onboarding. Great ongoing support. Response times are solid. Zero issues. Review collected by and hosted on G2.com.

We've had no issues. Anything we have raised as a question was fully and easily addressed. Review collected by and hosted on G2.com.

Software: Software is slighlty more usable than all other PEO's. It doesn't do much, but it's not difficult to navigate.

Pricing: Pricing is much more transparent than most PEO providers.

In general, it's not the WORST PEO ever, but I would not recommend JustWorks to any of my peers. Review collected by and hosted on G2.com.

- Poor Benefits Quality: Depth and breadth of benefits offerings, especially medical, is poor.

- Poor Support Service Stratgy: All of our account managers have been dedicated and professional. However, JustWorks' service model is such that your representatives are service/sales people, not experts in payroll, tax, benefits or compliance. You cannot directly connect with relevant experts when you need help. Tax issues are often unresolved as a result. Thankfully we've had few other issues with sensitive areas, but I have no confidence that JustWorks has staff with deep expertise in these areas if an issue did arise.

- No real HRIS functionality: Most PEO's don't have decent HRIS features, but my predecsccors selected JustWorks because the software looked/felt better than other PEO's. This is true, but there is very little onboarding and reporting functionality.

- Poor Benefits Implementation: Open enrollment and other benefits implementation is self-serve. No expert support in modeling benefit coverage options. I had to fight to get the minimal support I received, which was far below the basic level of service I expect from a PEO or benefits provider. Review collected by and hosted on G2.com.