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1,004 Justworks Reviews
Overall Review Sentiment for Justworks
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Its so easy to navagate. I use just works to check my punches, my checks and my benefits and so much more Review collected by and hosted on G2.com.
I dont have any complaints, Ive honestly havent run into any issues Review collected by and hosted on G2.com.
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Very user-friendly
Many different applications from uploading a company handbook to paying invoices Review collected by and hosted on G2.com.
Having to submit a payment a week in advance
Pricey Review collected by and hosted on G2.com.
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Ensuring we stay compliant with state and federal taxes is important, and Justworks does a good job helping us stay compliant with all reporting and filing requirements. Review collected by and hosted on G2.com.
It would be more helpful if we were able to know when reports and filings have been submitted and processed to each state and the federal government. Review collected by and hosted on G2.com.
Strong customer support, easy to use portal, ability to get large company level benefits. The best part is that every communication or interaction with JustWorks is a pleasure. The people who work there take pride in their role, and follow up until it gets resolved. It is also very easy to get in touch with someone. Review collected by and hosted on G2.com.
COBRA process for departing employees is confusing and problematic as it is part of an organization that was acquired. Expense reporting is still new but is easy to use. Review collected by and hosted on G2.com.
Unlike most PEOs, you can get benefits and payroll started with as few as two W-2 employees. Our company, Kindness, began with two employees, one of whom was in Hawaii, which has unique rules regarding healthcare. Justworks was one of the only companies willing to tackle this challenge, which allowed us to provide healthcare within a month or two of starting this new company.
They also support paying global contractors (still in beta, I believe), which has helped our company easily expand to hiring outside of the US.
And of course, best of all, you can do almost everything you need via their website which is awesome. Review collected by and hosted on G2.com.
We had one payment issue with a global contractor, which was blocked by our bank's ACH guard. Justworks gave us zero notification that this had happened. It made us look bad for not paying someone on time, and I would have really liked to be notified by them instead of the contractor going unpaid. Arguably, this feature is in beta, but we didn't know until we contacted support that this payment would be drafted from our account differently. Review collected by and hosted on G2.com.