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1,003 Justworks Reviews
Overall Review Sentiment for Justworks
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Justworks is an extremely easy to navigate platform that has everything I need to check. I always check my account whenever I need insight into things like my benefits and accumulated days off. It's a great source of truth. Review collected by and hosted on G2.com.
There is nothing that I dislike about Justworks. Review collected by and hosted on G2.com.
Clean and consistent design across mobile and web makes it easy to get in, do what I need, and get on with my day. Customer service is very responsive and helpful. Review collected by and hosted on G2.com.
I haven't found anything yet that I dislike. Review collected by and hosted on G2.com.
I've been an HR leader for 17 years, so I've used many different types of HRIS. Justworks has, by far, the best customer service of any system I've used thus far. They are always adding new features, benefits, and services. The system is a breeze to use for admins and employees alike. Review collected by and hosted on G2.com.
The only thing I wish were different is out of Justworks' control. Larger providers are able to offer discounted healthcare costs. Still, I would choose Justworks over one of the larger providers with discounted prices. Review collected by and hosted on G2.com.
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The platform is really easy to use and the helpdesk is super responsive, friendly and helpful.
The original setup was very straight forward, with our account manager helping us throughout the process. Review collected by and hosted on G2.com.
I can't really think of anything, the whole process is very straightforward, both for adding new employees and new admins. Review collected by and hosted on G2.com.
-User friendly
-Ease of use
-Great customer support!
-Integration with Trainings
-I enjoy reading the monthly emails! Review collected by and hosted on G2.com.
Can't think of anything at the moment...I log-in only about once a week. If I used Justworks more frequently, I might have more to comment. Review collected by and hosted on G2.com.
I like that I can contact Justworks' support team easily and quickly, and can relieve some stress from our admin. With our previous Payroll and Benefits providers, our admmin worked as a middleman between multiple parties who managed different aspects of payroll and benefits. Customer support is quick and helpful, and the benefits and ancellary perks have been enjoyable so far. Review collected by and hosted on G2.com.
I find it mildly inconveniant to have different amounts deducted from my paychecks per month, e.g. HSA is deducted from the second check only as opposed to being split evenly across that month's checks. It requires me to do some accounting to account for different amounts during the month, and each paycheck is not always the same amount so it requires some double-checking. Review collected by and hosted on G2.com.
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Our Justworks rep is always available to answer questions, and address concerns. Great customer support goes a long way!
Both the app and the desktop version (website) are simple, easily laid out, and tends to work quickly. No glitches. Review collected by and hosted on G2.com.
None. Everything is simple, and easy to use. Review collected by and hosted on G2.com.