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Overall Review Sentiment for Justworks
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The team is amazing - we have gotten amazing support during the set-up and as we used the system. Any question we have gets answered quickly and folks are friendly and helpful. Review collected by and hosted on G2.com.
Some of the functions like reimbursements could be better on the software side -- we would love more functionality like Bill.com. Review collected by and hosted on G2.com.
I definitely like the clean interface. It's very easy to lookup the Company Directory, Org chart, and Calendar as well as your Paystubs, Time off and Benefits. It's a nice tool for new employees to look up company information. Review collected by and hosted on G2.com.
I wish that the Calendar would individually display the multiple birthdays and anniversarys for a day instead of the summary "2 Work Annivs" or "3 Birthdays". Review collected by and hosted on G2.com.
The team is very responsive, and they follow up until your issue is resolved. Interface is easy to use, and it's easy to contact Justworks for any issues. Review collected by and hosted on G2.com.
No concerns at this time! I really like the interface. Review collected by and hosted on G2.com.
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When I first started at Next City, we were using ADP. A payroll giant that was too large for our small (only 7 people at the time) organization. Switching to Justworks will be one of my lasting legacies as the administrator for Next City. They make payroll a breeze, offer many health insurance plans and benefits, and provide the flexibility to implement our own policies (PTO, etc.). Justworks was also extremely helpful during the pandemic, especially regarding payroll retention credits. Their customer support is always helpful in answering all of my questions. Most recently, they helped me figure out reports for an audit.
I love Justworks and cannot recommend them enough. Review collected by and hosted on G2.com.
My only wish of Justworks: create the ability to hire full-time, salaried, international employees. Review collected by and hosted on G2.com.
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Support, end to end HR system, user experience, ease of use, seamless and frictionless implementation. Feature-rich and easy to understand. Review collected by and hosted on G2.com.
More out-of-the box integration options - for e.g. Microsoft Dynamics. We will have to do manual uploads. Review collected by and hosted on G2.com.
The interface is clean and easy to use. I can approve time directly from my inbox. Review collected by and hosted on G2.com.
I haven't found anything yet that I dislike, however it might be that I disliked our past provider so much that everything looks perfect. Review collected by and hosted on G2.com.
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You can easily track day to day staff timing, payrolls and more. HR works made easy. I implemented it in my business without any hassle. Managing staff salary, attendance and their works with just work. Review collected by and hosted on G2.com.
It has very small limitations on high level HR works. Review collected by and hosted on G2.com.
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I think it consolidates everything you need to know about the benefits/operations/vacation schedule side of your job – it's very user friendly and I always know how to access the information I need. The customer service is always great. Review collected by and hosted on G2.com.
I don't have any dislikes honestly, it's way better than our last platform. Review collected by and hosted on G2.com.
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I really enjoy the interactions I have had with Justworks support when needing help. I had gotten locked out of my account a few times and tricked myself into thinking I was compromised when using a VPN. But Justworks support was super fast and helpful. I was on hold for less than a minute and they helped me right away after verifying who I was. They even remembered me from previous times I reached out for help, Justworks is just awesome! :) Review collected by and hosted on G2.com.
I dislike the mobile app for clocking in and out of work. It sometimes is not responsive so I will clock in or out late because of it. But there is an option to edit your time at least, it just leaves a little flag for your admins. I have found it is easier to use if you switch your phone to cellular data first, then clock in or out, then switch back to WiFi. Other than that, I haven't had many other problems with Justworks. Review collected by and hosted on G2.com.
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Justworks is easy to use and has a mobile app so I can access my payroll and HR information on the go. This is also very helpful as I'm a manager of people and hvae to approve PTO requests. Another amazing function within Justworks is the built in learning. All in all, the interface is a amazing and very intuitive, which makes it easy to use; and that is important to me because I use it every day. This is one of the best HR systems I have used in my career. Review collected by and hosted on G2.com.
The only downside is how it works when searching a name in the org chart. It works, but it's difficult to move the screen to where the employee is. Other than that, no other dislikes. Review collected by and hosted on G2.com.