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1,000 Justworks Reviews
Overall Review Sentiment for Justworks
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Justworks lives up to its name—the platform is user-friendly, onboarding is smooth, and their customer support is top-notch. Review collected by and hosted on G2.com.
While the platform is generally smooth, onboarding could be a bit better. The process is structured, which is great for standard setups, but they left off a few things that were needed. Review collected by and hosted on G2.com.
Justworks website and app are very intuitive and simple - easy to find what I'm looking for and use. Review collected by and hosted on G2.com.
Nothing I dislike about Justworks. If anything, I'd say some of the corporate benefits like discounts aren't actually valuable. Review collected by and hosted on G2.com.
The interface of Justworks is easy to use. It's nice to be able to access everything in one place (benefit info, worker's comp, PTO, etc). Review collected by and hosted on G2.com.
It's a bit confusing as to whether I'm employed by Justworks or my company when filling out documents Review collected by and hosted on G2.com.
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The customer service and response times were incredible. The whole team would chime in to help out with my--albeit elementary for a CPA--questions. I look forward to a long relationship with them. Review collected by and hosted on G2.com.
I thus far do not have any dislikes about working with Justworks or their team. Review collected by and hosted on G2.com.
Switching to Justworks has improved so many day-to-day functions of employee management. From straightforward, user-friendly onboarding to extremely responsive & knowledgable customer support specialists, we have had a wonderful experience during our first year. Not to mention the cost savings and ease of implementation/onboarding. Our employees say the platform is easy to use too. Review collected by and hosted on G2.com.
Since this field is required, I would say the slight increase in benefit costs for year 2, but that would happen with any PEO (especially in today's economy). Review collected by and hosted on G2.com.
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Justworks it's just so easy to use. It's intuitive and when you have questions it feels like you get attention 24/7. Review collected by and hosted on G2.com.
If I'm being honest, I didn't find any direct flaws. Maybe the only area of opportunity would be that once I saw a date of payment was a certain date and then it changed to one day after. Review collected by and hosted on G2.com.
It is easy to find all types of information from the main page without having to dig around in the portal. Review collected by and hosted on G2.com.
I wish the mobile app had more features. Review collected by and hosted on G2.com.
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ease of use; customer support; ease of onboarding/transition; less time spent managing new hire paperwork Review collected by and hosted on G2.com.
Honestly, I have yet to find anything that I don't like...Justworks lists PTO as days vs hours and that has been a transition, but we are getting there! Review collected by and hosted on G2.com.
Simplicity, speed and the support team is very helpful. Previuosuly used ADP which was a bloated piece of software with awful technical suppport. Review collected by and hosted on G2.com.
Some basic features are missing. IE no distinction betweenmaternity leave or not PTO requests on weekends - burt this is in Alpha now. Some reporting for metrics we need related to overtime employees not included. Reporting in general is very basic. Review collected by and hosted on G2.com.
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The automated calculations are flawless, reducing the risk of human error and ensuring that employees are paid accurately and on time. The system also seamlessly creates payroll reports. Moreover, Justworks takes care of HR and covers employee labor insurance for us in several states! Review collected by and hosted on G2.com.
Nothing really, however it would be great if the software could adjust employee time off calculations automatically. Review collected by and hosted on G2.com.