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The best thing I like about Justworks is its easy interface. The menubar at the left has all the important places you need to go. You can easily pull your tax documents. Customer support has been helpful with questions that HR couldn't answer. Review collected by and hosted on G2.com.
There is really nothing I dislike about Justworks. If pressed to say something, I would say if you're a contractor, there could be additional insights into business integration. Review collected by and hosted on G2.com.
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Our teams have enjoyed Justworks since our company enrolled. Streamlined HR service and management provides visibility and clarity. The added benefits such as One Medical and Peleton membership have been well received. Review collected by and hosted on G2.com.
Have not experienced any issues thus far Review collected by and hosted on G2.com.
Justworks is concise with listing my benefits at work and allowing me to enter expenses or request time off. I have never been stuck trying to navigate the website or utilize the tools accessible to me. Review collected by and hosted on G2.com.
I have not ran into any hiccups. There is nothing I dislike. Review collected by and hosted on G2.com.
Justworks is easy to use, and has all the documents I need related to my work. I also love the fact that I can see my company org chart and meet my colleagues! Review collected by and hosted on G2.com.
I think there should be more ways to visualize the calendar. Review collected by and hosted on G2.com.
Justworks provides a lot of helpful features (company directory, trainings, important documents, benefits, etc.) all in one place. The website is fast and intuitive and the email-based suppport is very helpful and knowledgable. As a PEO they have always been very reliable. Review collected by and hosted on G2.com.
The automated chat-based support is not really helpful. Review collected by and hosted on G2.com.
Our company has worked with Justworks before and after a brief break we had to come back and partner with them again as our PEO provider. The experience is always superb! Excellent customer service, platform is very user friendly, and we always feel supported every step of the way. Review collected by and hosted on G2.com.
None that I can think of for now! It works great for small to mid businesses like ours. Review collected by and hosted on G2.com.
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User-friendly navigation, great client support. Review collected by and hosted on G2.com.
High fee for international payment. Reporting of 1099s and W2s could improve. It's hard to tell how many 1099s or W2s are issued in a year. It allows you to download a CVS report for that year, but you have to go through the list and separate out your contractors and employees yourself to be able to tell the number of 1099s and W2s. Review collected by and hosted on G2.com.
Justworks customer service is always speedy, informative and friendly. Review collected by and hosted on G2.com.
Occasionally the AI chat bot is not as helpful as I would like it to be in terms of answering questions about where things are located on the Justworks platform. Review collected by and hosted on G2.com.
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