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Greenhouse Reviews & Product Details

MS
Co Founder and Board Member
Philanthropy
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Greenhouse?

Greenhouse is a fantastic tool to keep all our applicants straight. It's super easy to use and allows HR to guide the process of review from early applicant entry all the way through to interview and final evaluation. We have alot of steps to the hiring process and often multiple people weighing in on the decision. This makes that whole messy process super easy. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

None. Super intuitive and really easy to use. Review collected by and hosted on G2.com.

Recommendations to others considering Greenhouse:

We did our homework on this and Greenhouse kept coming up on top. Do the same thing, but I suspect you'll find that your needs are fully met by Greenhouse. Review collected by and hosted on G2.com.

What problems is Greenhouse solving and how is that benefiting you?

Before Greenhouse we'd collaborate over email and try to track with spreadsheets. Interview discussion follow up was limited to grabbing five minutes after an interview and very little was actually tracked. This is allowing us to make better, smarter decisions about our applicants. And it saves a ton of admin time for our HR team. Love the website integration!! Review collected by and hosted on G2.com.

Greenhouse Overview

What is Greenhouse?

Greenhouse is more than an ATS – they’re a true hiring partner that gives companies of all sizes everything they need to hire better, all-together. Their platform was built to deeply solve your hiring needs for every step of the process with intentional tools that work seamlessly to support collaborative decision-making, more fair and equitable hiring, continuous improvement and, ultimately, business growth. Their industry-leading software brings a structured hiring approach to any company’s hiring process, helping to define the role, requirements and attributes a successful candidate should have before a job is posted, enabling internal alignment and empowering confident decision-making. The result is more fair and equitable hiring practices combined with data-driven decisions. Thousands of the most successful companies, like Trivago, HelloFresh, BuzzFeed, NerdWallet, Wrike and West Monroe, use Greenhouse to optimize all aspects of their hiring, from sourcing to onboarding. With their powerful structured hiring approach, complete suite of software and services and large integration ecosystem, your company will be ready to hire for what's next. Greenhouse customers see an average of 85% company-wide engagement, a 27% improvement in average time-to-hire, a 31% reduction in average cost-per-hire and a 36% increase in recruiter efficiency. Greenhouse also leads the industry in diversity, equity and inclusion (DE&I) tools, helping to mitigate bias and create a more fair and equitable hiring process. When your company chooses to work with Greenhouse, you get more than an ATS. You are investing in the belief that hiring is the most important factor in your company's success. You are gaining the support of a team impassioned by their mission. And you are empowered by a business partner committed to the relentless pursuit of better hiring.

Greenhouse Details
Product Website
Languages Supported
German, English, French, Spanish, Chinese (Simplified)
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Product Description

The platform was built to help you get better at recruiting. Find better talent, conduct more meaningful interviews and get the data you need to improve your process and make the right decisions, faster.

How do you position yourself against your competitors?

Greenhouse is the all-together hiring platform, helping companies get measurably better at hiring. Their software powers every stage of your hiring process – from sourcing to onboarding – to enable the fast, fair and equitable hiring of top talent. Greenhouse is designed to deeply solve hiring issues and act as a true partner in your hiring process. More than 7,500 customers across diverse industry verticals and scaling goals use Greenhouse to help them hire for what’s next.


Seller Details
Company Website
Year Founded
2012
HQ Location
New York
Twitter
@Greenhouse
14,663 Twitter followers
LinkedIn® Page
www.linkedin.com
821 employees on LinkedIn®
Description

Greenhouse is the all-together hiring platform, helping companies get measurably better at hiring. Their software powers every stage of your hiring process – from sourcing to onboarding – to enable the fast, fair and equitable hiring of top talent. Greenhouse is designed to deeply solve hiring issues and act as a true partner in your hiring process. More than 7,500 customers across diverse industry verticals and scaling goals use Greenhouse to help them hire for what’s next.


HH
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Recent Greenhouse Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"First time using Greenhouse"
I have not used it for recruiting but I just used it twice for the interview scorecard. The scorecard was well laid out and easy to use. I apprecia...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Enhanced Recruitment with Greenhouse"
We've seen candidate experience improve since implementing Greenhouse as our ATS. It's resulted in quicker turnaround times, more timely updates, a...
LS
Laura S.Mid-Market (51-1000 emp.)
5.0 out of 5
"10/10 Recommend to my Contacts in Recruiting"
It's very intuitive to use and can work for all company sizes.
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3,254 out of 3,255 Total Reviews for Greenhouse

4.4 out of 5
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3,254 out of 3,255 Total Reviews for Greenhouse
4.4 out of 5
3,254 out of 3,255 Total Reviews for Greenhouse
4.4 out of 5

Greenhouse Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for GreenhouseQuestion

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HB
Executive Recruiter
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Greenhouse?

Greenhouse houses everything you need to make your interview experience successful for both hiring teams and candidates. There are customizations, templates and reminders to help make your process unique, and focused on diversity at every turn. It's a great all in one tool for recruitment teams. You can find reporting functionality for any part of the process, and honestly they are always coming up with new reporting features! It's truly an awesome tool- I enjoy using it very much as does my team. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

Some tools integrations you have to refresh regularly which can get annoying, also the reporting isn't as robust as say Looker or another actual reporting tool. Some hiring managers who have never used Greenhouse struggle to find things and comment on usability. But, most get it eventually with some direction. Review collected by and hosted on G2.com.

What problems is Greenhouse solving and how is that benefiting you?

Solving managing our candidates in a fast, streamlined and efficient way. It's saving us time and $. Review collected by and hosted on G2.com.

MD
Senior Corporate Recruiter/Team Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Greenhouse?

We implemented Greenhouse about three years ago- and compared it against several other options but decided on Greenhouse based on value and the many integrations they offered. We love that it has a lot of customizability with an interface that is easy to learn and work within. I love that they make it easy to make their product work for your hiring team, while also encouraging good habits and good record-keeping. They are open to ideas for improvement and added functionality, and I especially appreciate how proactive they are about sharing their product roadmap. They have great training tools for all levels of users and are incredibly mindful of the candidate experience. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

A minor issue, but wish they had a bit more customizability with the job kick-off, and allowed forms and attachments for jobs not just candidates. Review collected by and hosted on G2.com.

What problems is Greenhouse solving and how is that benefiting you?

We needed an ATS and it provides that but also gives us a CRM, which we did not have before implementing GH. Love that they are constantly adding features, especially around AI and gives us opportunities to beta test new features. Review collected by and hosted on G2.com.

FA
Staffing Specialist
Accounting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Greenhouse?

Greenhouse has completely transformed our hiring process. The platform is intuitive, user-friendly, and incredibly efficient. It streamlines every step of the recruitment journey, from job posting to candidate communication to final hiring decisions. The ability to customize workflows and collaborate seamlessly with the team has made a huge impact on our hiring speed and accuracy.

The reporting and analytics features are top-notch, giving us valuable insights into our recruitment efforts and helping us continually improve our process. The integration with other HR tools is smooth, and their customer support team is responsive and always willing to help.

Overall, Greenhouse has been a game-changer for us. It’s an essential tool for any team looking to build a strong, high-performing workforce! Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

First, the integration with some third-party tools could be smoother, as we've occasionally faced challenges syncing data between platforms. Additionally, while the interface is generally intuitive, some of the advanced customization options can be a bit tricky to navigate without additional support or training.

Lastly, the mobile experience could use some updates to match the functionality of the desktop version. Having a more responsive app would be a great addition, especially for hiring managers on the go.

Overall, Greenhouse is a fantastic tool that has significantly improved our hiring process, and with a few tweaks, it could be even better!lot of time to add all the templates Review collected by and hosted on G2.com.

What problems is Greenhouse solving and how is that benefiting you?

helps create a seamless recruiting process Review collected by and hosted on G2.com.

JD
Head f Talent Acquisition
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Greenhouse?

- I love how easy is to pull reports

- Integrations with many other platforms/tools

- The amount of possibilities and automations you can add

- Really enjoying how many new things you are launching lately Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

- The newer profile version isn't as intuitive as the previous one

- Scheduling is a high priority for years (I've used GreenHouse for a long time) and it is needed to have it integrated long time ago.

- Details in general need to be paid attention to: How is the "referred by.."sign

- It would be great to have more workflows, or be able to have more codependencies in the custom fields, approvals...

- Notifications: should have more possibilities (candidate's recruiter, create personas...) Review collected by and hosted on G2.com.

What problems is Greenhouse solving and how is that benefiting you?

From Job Request & Approval to pushing new hires into our HRIS in an automated way.

Also, used for posting, tracking candidates, internal mobility/processes.

We use a lot of organisational information to be introduced via GreenHouse so it's exported to our HRIS and other platforms (CultureAmp, Finance...) Review collected by and hosted on G2.com.

CT
Senior Global Talent Acquisition
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Greenhouse?

Greenhouse has all the essential features I expect in an ATS, but what stands out most is how intuitive and user-friendly it is. It's easy to navigate, making it simple for both new recruiters to get up to speed and hiring teams to collaborate effectively. From a candidate perspective, I’ve also heard great feedback about how seamless and straightforward the application process is, which helps create a positive experience for applicants. Additionally, the system’s automation and customization options make it easy to streamline workflows without adding unnecessary complexity. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

It’s not a major issue, but I’d love to see more flexibility and efficiency in the scheduling features. For example, instead of candidates seeing my entire month availability, I’d like an option to limit scheduling to the next seven days. This would help ensure a faster and more efficient hiring process by keeping interviews within a focused timeframe. Additional customization options for scheduling would make the process even smoother for both recruiters and candidates. Review collected by and hosted on G2.com.

What problems is Greenhouse solving and how is that benefiting you?

its reporting and analytics capabilities provide valuable insights that help optimize hiring strategies and improve overall efficiency. Review collected by and hosted on G2.com.

DP
Director of Engineering
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Greenhouse?

Initial setup is quick, ability to configure the system, design is clean and uncluttered. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

The user experience is just terrible. Everything takes many clicks, there is no keyboard short cuts for important actions. The platform over complicates experience for simple frequent tasks such as application review, booking interviews, rejecting candidates.

Important information is never found in a single place and always require multiple clicks.

Web interface does not work on mobile.

There is no way to simply advance or reject a candidate with the keyboard, making application review a real pain.

Filtering profiles is just not user friendly and a real pain. Custom profile fields is cumbersome to use.

Mass rejecting candidates requires typing "reject seventy four candidates" AND check a confirmation box AND click a button.

Templates management is extremely non intuitive, no way to share them across teams, only company wide or individual.

There is no feature (AI powered or rule based) to help speed up users workflow.

Basically this is a tool for large bloated recruiting teams designed to justify hiring teams HC, having dozens of users spending their days clicking everywhere rather than getting actual work done. Review collected by and hosted on G2.com.

What problems is Greenhouse solving and how is that benefiting you?

Apart from Office and Calendly integration, Green house is causing more problems than it solves. Review collected by and hosted on G2.com.

EC
Technical Recruiter
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Greenhouse?

I like some of the functionality that gh possess, like ease of finding candidate information, note taking, admin and visibility preferences, the integrations. These are the things that help with moving quickly when working with a high volume of candidates. i like that we get notified when a svcorecard is due and cannot see votes or feedback submissions until individual feedback is completed. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

There are unfortunately many things I do not like about gh. I wish that when I upload a resume, it could auto populate the information from the resume into the user fields for me. I additionally wish that evergreen roles that are not taken down after a hire is made could reset the timer of when a new role is open and would have additional features to keep track of candidates that move in and out of the pipeline from the time of engagement to offer or rejection.

Additionally, anytime that a recruiter or recruiting coordinator is out of office, we cannot adjust or reschedule on behalf of them which causes confusion when you have duplicates of interviews that you cannot remove. This would be ideal when you're working with a large team and someone goes OOO. Review collected by and hosted on G2.com.

What problems is Greenhouse solving and how is that benefiting you?

Allowing me to see all the candidates in process, what stage they are in and what next steps I need to complete. Review collected by and hosted on G2.com.

DM
Co-Founder &amp; Product Innovation Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Greenhouse?

What I love most about Greenhouse is its ease of use and the extensive marketplace of third-party applications, which give it superpowers through the many available integrations. It’s rare to find a vendor that isn’t integrated with Greenhouse.

Many recruiters have worked with Greenhouse at some point in their careers, which means the ramp-up time for them is usually very short.

Their support team is reliable, providing efficient solutions, and their learning center is incredibly comprehensive. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

The customization options are quite limited, meaning you have to adapt your processes to Greenhouse, rather than Greenhouse adapting to your processes.

While it's a solid ATS, the additional features they’ve developed (CRM, sourcing automation, etc.) fall short of expectations. I would have liked to see the same level of quality in these native features as in their core product.

When it comes to AI, its application is currently very limited. I’m keeping an eye on their developments in this area, as this could significantly impact my perception of the tool—positively or negatively. Review collected by and hosted on G2.com.

What problems is Greenhouse solving and how is that benefiting you?

Greenhouse is a solid ATS—it’s relatively easy to implement, integrates well with the careers website, effectively documents hiring processes, and offers reliable reporting.

It’s an end-to-end recruitment platform that covers all your hiring needs. Plus, it features multiple integrations that allow you to add extra functionality as needed. Review collected by and hosted on G2.com.

JG
Talent Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Greenhouse?

I really appreciate the fact that you can do almost everything from one system. The team spends the entire day in the system and we have learned how to make it work for us. Although I wasn't here when it was implemented, I had been a part of a Greenhouse implementation in the past and with their support it had been very maneagable. We have it integrated with multiple systems and they all seem to be working properly. I love all the options available to integrate. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

Although there has been a lot of advancements in their reporting capabilities there is still room for improvement. When scheduling, I wish candidate availability could be visible accross stages. And the whole team is still getting used to the new candidate profiles. I use it every day but there are some features missing. Review collected by and hosted on G2.com.

What problems is Greenhouse solving and how is that benefiting you?

Having all of our candidate information in one place, being able to communicate, schedule, gather availability and confirm all from the system is always a game changer. Review collected by and hosted on G2.com.

RG
Talent Acquisition Advisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Greenhouse?

Easy to use, enhances efficiency, good report functionality for analytics, and excellent customer success manager and account manager along with a great support team. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

Report/dashboard functions can be further improved, though they're good already. E.g. if visuals can be sent together with the automated reports, that would be great. Dashboards could also be more customisable.

There's pretty good customisation for different user access levels--but there should be a type of user who cannot view the salary info on candidates' application forms. Sometimes we want to have an employee help with interviews but without giving him/her access to confidential salary data. Review collected by and hosted on G2.com.

What problems is Greenhouse solving and how is that benefiting you?

Moving candidates thru our hiring process with efficiency e.g. efficient interview scheduling--this benefits us by giving us more time for other tasks and enhances candidate experience.

The scorecards help us track candidate feedback and keep our hiring process as structured and fair as possible, while allowing us to analyse what went wrong later in case we make a bad hire.

The reports are also really helpful to identify what we're doing right and what can be improved. Review collected by and hosted on G2.com.