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2,036 Lever Reviews
Overall Review Sentiment for Lever
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The best thing about lever is it is very easy to use and if you want to track your recruitment metrics then you can track it.
As a new user if you have any issue then you can easily reach out to customer support team and I use it very freuquently as we use lever as an ATS. Review collected by and hosted on G2.com.
2 thing I dislike about lever -
1. Lag sometimes
2. Slow in loading. Review collected by and hosted on G2.com.
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I find that Lever has been easy to use to add in candidates from various sources, schedule interiews, customize interview templates and add unlimited number of resumes and documents. We actually do use it to search for candidates in the database. Review collected by and hosted on G2.com.
I haven't utilized the Easy Book links in a while. While it would be helpful for most Recruiters, I have found that candidates don't like clicking on a link prior to an initial meeting. I understand as I don't click on links either. I still am able to send out a message with the link, plus give the option to tell me timeframes so I can manually work out the schedule. Review collected by and hosted on G2.com.
We are in a high tech industry of managing construction of Semiconductor Fabrication Facilities. Lever helps me to cut through skills in resumes to find the perfect fit. It's integration with LinkedIn is critical as I can utilize my LinkedIn Recruiter Seat, which we pay top dollar for, to import candidates to Lever and action. It creates so many efficiencies, it's as if I am three recruiters instead of one! Review collected by and hosted on G2.com.
The advanced searching of candidates needs a major overhaul. We have just about 13,000 candidates in archives that I source from regularly and the search function is horrible. We have advanced reporting and Lever was unable to give us training on it. I found that strange that they sell advanced reporting but don't know how to use it themselves. I feel we don't utilize it as well as we could if we had been able to get training. Review collected by and hosted on G2.com.
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Lever is my preferred ATS. I love the focus on the candidate and making everything so highly visible it makes things so simple. My hiring managers are so excited to be able to use it compared to our old system. It makes feedback quick and concise and the slack integration is one of the best things we have. My feedback has been so much faster since implementing Lever. The team itself was FANTASTIC. Ally made things easy to understand and simple for us to be able to move everything forward. And the Help Center has answered many of my questions Review collected by and hosted on G2.com.
I haven't run into any downsides so far. My biggest thing is by the end of the day is have 20 lever tabs open since it opens a new tab everytime I click into something, but that's a management issue on my end.😅 Review collected by and hosted on G2.com.
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I was part of the TA team before becoming HROps, and for me it was very visual to follow the evolution of the candidate in the different parts of the process. Also, I really appreciated the automatic creation of mails, and the link with my Google calendar to schedule meetings. Review collected by and hosted on G2.com.
Now that I'm in the HROps team, we found many integration failures with BambooHR. There is a lack of information, the information is not passed on in full, and we have problems when creating offers. There is a lot to improve with the integration with BambooHR.
Also, we dont have a CSM available, so we need to open tickets everytime. Review collected by and hosted on G2.com.
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Lever is awesome! It doesn't log me out constantly and allows my interviewers to submit feedback straight from slack and their google calendar. It has calendly links straight in the emails I send out, and its homepage is super simple. Love that it is candidate focused and has a lot of access to high level access Review collected by and hosted on G2.com.
The candidate profiles have a lot going on. I prefer having all the information on one page instead of different tabs. I think it would be easier if I could scroll down and see the notes and feedback instead of clicking on different tabs. We haven't used it a lot yet becuase we don't have a lot of roles open, but I may get used to it.I do miss being able to leave notes once I archive someone as well Review collected by and hosted on G2.com.
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It’s reasonably priced for the features it offers, and their customer service and support are excellent!
i like the ease of scheduling candidates with separate invites to the Hiring Managers and the nurture flow campaign. Review collected by and hosted on G2.com.
It would be more helpful if there were additional filtering options in resume review, such as filtering by education or location, rather than manually searching for those keywords in resumes.
Additionally, having an export option (e.g., a .csv file) for all active candidates in a job posting would be great. This export could include details such as education, application responses, experience, and current company, making it easier to manage candidates. Tougher and more time consuming to do resume review in Lever.
It lacks the ability to search a broad candidate pool (similar to LinkedIn - workable has this) to recruit passive talent and email them directly. A feature like Workable's email credits for sourcing candidates who haven’t applied before would be a great addition. Review collected by and hosted on G2.com.
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Custom reporting has increased abilities as you can create custom fields to make reports easier to build around company needs. Fairly simple to use and easy to teach others who have never used an ATS before, leaving everything in one program with notes, forms and visibiltiy to see what is happening with the candidate real time. Some updates have pushed optimization leaps and bounds in the process and prospects for future ease. Review collected by and hosted on G2.com.
With the removal of dedicated CRMs, it can be frustrating and hard to get good one on one exprience as you have to explain your vision again and again. Not allowing custom standard applications make it so candidates have to basically apply twice. Difficult to prevent duplicate applicants and being able to create custom dashboards for certain users to see vs housing in data explorer is a miss. Review collected by and hosted on G2.com.
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Lever provides incredible capabilities in support of dashboarding and reporting. The functionality is intuitive, the system is easy to navigate, and the req management is tracked seamlessly with custom feature build outs and best practices built in. Our Senior Implementation Specialist, Alex Lecko was a true SME on the system. he navigated our questions with ease and resources at his fingertips to guide us through the implementation process. We are very grateful he was our point of contact through this! Review collected by and hosted on G2.com.
The only challenge we've found is specific to our business having grown by acquisition with many entities, currencies, and global components that Lever isn't quite robust enough yet to navigate. Review collected by and hosted on G2.com.
Because their product is an ATS plus CRM, the number of features is high; however, this product always creates problems and is not stable. As a result, despite being a good product, its usage and product adoption are very low. This product sells a lot due to its CRM nature, but there are still many legacy models, and they are slowly improving it. However, if your company hires in large numbers, this product may not be right for you. As I mentioned, it creates a lot of problems, and you won't get any support from them, so you won't be able to solve those problems. Otherwise, it is a pretty good product, but it is not stable, and their support team does not provide any assistance. They do not care; despite being human, they give robotic responses regardless of how you message them. Their response is always the same; in fact, they do not read your messages properly. If you check their reviews, nearly all customers have mentioned their terrible support, and I am surprised that they have not made any changes after that. Review collected by and hosted on G2.com.
There are many reasons to dislike it, but since I myself am a follower of technology, I understand that issues can arise in technology. However, what bothers me the most about this platform is the instability of their product and their world's worst support system. Imagine the worst possible level of your imaging capabilities; that's the level of their support. There are always some problems with their reporting features. Their integration with LinkedIn is very poor, and if you face any issues with LinkedIn integration, they play a blame game and won't provide you with a solution. I have many tickets that have been open for 3 to 4 months, and these people have still not provided any solution. In fact, they don't even pay attention; they just keep replying to your tickets so that you feel they are working, but that is even more frustrating because looking at their tickets, replying to them, and spending more time on them is exhausting. Review collected by and hosted on G2.com.