edrone Pros and Cons

Edrone is an incredibly intuitive and powerful platform tailored perfectly for e-commerce businesses. I appreciate its user-friendly interface and comprehensive suite of tools, which allow us to automate email campaigns, personalize customer journeys, and analyze customer behaviors effectively. The system integrates seamlessly with our online store, enabling us to boost customer engagement and retention. Their customer support is also excellent – responsive and always ready to assist with any questions. Review collected by and hosted on G2.com.

So far, I haven’t encountered any significant issues. If I had to mention something, it would be that the initial setup requires a bit of time and effort to fully utilize all of its advanced features. However, once everything is in place, the platform works flawlessly. Review collected by and hosted on G2.com.

Edrone is a company that definitely stands out in the market in terms of its customer approach. What I appreciated most was the professionalism and openness in dealing with the staff. Communication was very clear and important information was provided in an accessible and understandable way. It is also worth emphasising the readiness of the team to help - you could always count on their support and involvement in solving problems. An additional advantage was the way in which the employees addressed the customers - polite, partner-like and trust-building. This approach makes cooperation with edrone a pleasure! I recommend with full conviction.przekonaniem. Review collected by and hosted on G2.com.

I currently have no negative comments about edrone. My experience has been purely positive and the contact and cooperation has been seamless. If there are any issues that require improvement in the future, I will certainly share my observations. At the moment, the company meets all my expectations. Review collected by and hosted on G2.com.

Edrone consist of a wide range of tools our company has been in need of for a while. While similar platforms exist, edrone provides all of our desired tools in one place. Whole platform is exceptionally intuitive - both in terms of usage and initial integration. Customer support is actively looking out for our needs, providing help and useful piece of advice. Review collected by and hosted on G2.com.

We have yet to run into a con of using edron, however, should we find something worth noting, we'll be happy to share it with the company's customer service. Review collected by and hosted on G2.com.

automation of email and text message marketing activities to the customer who buys or visits the website.

I really like the RFM analysis, I know where I am and what I still have to do.

Mailing abandoned carts, text messages for birthdays, mailing rewarding for the biggest sales

mailing 20 days after purchase informing that it's time to come back and buy cat litter again.

I really think it's a very good tool. Review collected by and hosted on G2.com.

that it does not absorb sales data for the last six months, and learns like an idiot from the beginning. Review collected by and hosted on G2.com.

Firstly, it's extremely important to mention how professional and friendly the staff treats you. I must confess that I've never experienced such a good communication. If there is a lack of this crucial aspect, everything falls apart, but not here, of course. The platform offers a comprehensive suite of tools that make it incredibly easy to manage customer relationships and marketing campaigns. Edrone’s automation capabilities allow for personalized, real-time interactions with customers, which greatly enhances engagement and conversion rates. Review collected by and hosted on G2.com.

I have had an opportunity to work with the Edrone and so far, I can confidently say that I see no disadvantages.

Honestly, Edrone has made managing customer relationships a breeze, and the results speak for themselves. Review collected by and hosted on G2.com.

I am very positively surprised by the number of possibilities that the edrone platform offers me. Previously, various companies offered me various automations, but never so comprehensive. I feel very well taken care of by the representatives, everything is clearly explained. I usually don't trust something that looks too beautiful, but this seems to be working so far! Review collected by and hosted on G2.com.

I haven't found any disadvantages yet, maybe sometimes I don't fully understand some indicator, but it's all nicely explained in the help center Review collected by and hosted on G2.com.

Edrone is a platform that stands out for its intuitive and almost childishly easy operation, lightning-fast consultant support, and intelligent approach to automation. By collecting and analyzing user data, it adjusts actions on its own, which facilitates marketing management. Review collected by and hosted on G2.com.

No possibility to adjust the design to light and dark screens. Review collected by and hosted on G2.com.

- the program is user-friendly and very easy to use,

- recently they have been introducing a lot of changes and improvements for the user,

- I think it will be perfect for small and medium-sized enterprises that are building a database or have an average number of contacts,

- ready-made automation scenarios are a great help, they only need to be adapted to your business,

- contact with support is hassle-free, and all questions are solved on an ongoing basis,

- I also use onsite very often (e.g. social proof), which are a nice and attractive addition. Review collected by and hosted on G2.com.

- the waiting time for modifications is quite long and you can feel it,

- it is not entirely possible to manage a larger group of contacts (e.g. from a specific tag). For this purpose, you should contact the Edrone helpdesk directly,

- I'm waiting for the new segmentation (which has already been announced). Review collected by and hosted on G2.com.

Edrone is a true game-changer in the world of e-commerce! I am incredibly impressed with how versatile and intuitive this tool is. Automated marketing campaigns work like magic, increasing my conversions by 50%! Content personalization hits the mark - customers feel special, which translates into their loyalty. Real-time analytics give me full control over the business. I can't imagine running a store without edrone now. Review collected by and hosted on G2.com.

Honestly, it's hard for me to find any drawbacks. Edrone is constantly evolving and adding new features, so sometimes you need to take a moment to get acquainted with the updates. But that's a small cost compared to the huge benefits it brings. Each update makes the platform even better! Review collected by and hosted on G2.com.

The dashoboard has friendly design. In the beginning it seems to be complicated to work with but you will be driven by personal and then it is more easy. Of course it takes some time but after that is really easy to work with edrone and you get all information about your ecommerce one place.

Customer Support helps you and there are traingins online twice a week. Review collected by and hosted on G2.com.

The manuals and tutorials are recorded with old layout of the dashoboard and litle bit useless. Edrone should update them asap. Review collected by and hosted on G2.com.