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Dynatrace Reviews & Product Details

JC
Technical Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Dynatrace?

The product provides a valuable insight to IT operations and monitor various Infrastructure performance bottleneck. Having the visibility of network and infrastructure allows the organization to prioritize investment costs and focus on areas with immediate needs. Having a dashboard that is comprehensive and designed as a single pane of glass provides accurate and real time data on performance issues. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

Sometimes the alerts can bee a bit too much and will need some learning and adjust to suit individual organization needs as there is no one size fits all. Lack of experience using the product may prove to be a stumbling block without an expert to guide. At times, the integration does not go smoothly and will require additional learning and research in order to move forward. Review collected by and hosted on G2.com.

Recommendations to others considering Dynatrace:

Ideally, full requirements for monitoring is known before the deployment. Start with requirements gathering, the scope of the deployment and the timeframe to deploy on a global scale. Key focus would be on areas of integration with service now or BMC Helix to ensure any issues are raised automatically as a ticket. Review collected by and hosted on G2.com.

What problems is Dynatrace solving and how is that benefiting you?

Dynatrace provide real time monitoring and provides key visibility into areas of poor performance and optimize infrastructure utilization. Ability to identify performance issues and areas of focus for improvements. The dashboard and single pane of glass provides key data and metrics had help establish a baseline and every spike in utilization can be tracked and attributed to a specific trigger or increase in demand. Review collected by and hosted on G2.com.

Dynatrace Overview

What is Dynatrace?

Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal AI to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That’s why the world’s largest organizations trust the Dynatrace® platform to accelerate digital transformation.

Dynatrace Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Spanish, Chinese (Simplified)
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Product Description

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

How do you position yourself against your competitors?

Dynatrace is the only software intelligence solution that automatically monitors and analyzes the full stack, with a deterministic AI engine at its core to provide answers, not just more alerts and data. Dynatrace is:

• Automated - Zero-touch configuration, continuous discovery and mapping, effortless problem identification and root cause.
• Full stack - Understand all the relationships and interdependencies, top to bottom, for your complex enterprise cloud ecosystem
• AI-powered - Deterministic, causation-based AI for real-time insights, actions and actionable answers, not just more data


Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,821 Twitter followers
LinkedIn® Page
www.linkedin.com
5,215 employees on LinkedIn®
Ownership
NYSE: DT
Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance of applications, the underlying infrastructure and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest enterprises trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences.


HL
Overview Provided by:
Global Customer Advocacy Manager

Recent Dynatrace Reviews

GK
Geoffrey K.Enterprise (> 1000 emp.)
5.0 out of 5
"I've seen a few tools but Dynatrace is a keeper!"
The technology stack they support and the insights you get out of them
Verified User
C
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Best tool for Operations and Alerts"
In my organization dynatrace is basically used for creating dashboards,creating alerts and is best tool in terms of operations.
AA
Amaresh A.Enterprise (> 1000 emp.)
5.0 out of 5
"One of the best observability tool."
Breadth coverage. Large tool integration coverage through Dynatrace Hub. Grail, Causal AI.
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0 people requested security information

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1,331 out of 1,332 Total Reviews for Dynatrace

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1,331 out of 1,332 Total Reviews for Dynatrace
4.5 out of 5
1,331 out of 1,332 Total Reviews for Dynatrace
4.5 out of 5

Dynatrace Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for DynatraceQuestion

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<1 day
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48+ months
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G2 reviews are authentic and verified.
JD
Engineering Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dynatrace?

Using the tracing of requests through multiple microservices, I can find where the request is stalling out and or failing. It has helped me and my team get to the root of many problems without having to write custom code. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

There is so many options and so much power in the platform that users regularly get lost or confused as they navigate through the different pages, options and possible actions. The good news is that with a few hours of practice you learn where and how to do the work. To find the gold - it really does work. Seriously Review collected by and hosted on G2.com.

What problems is Dynatrace solving and how is that benefiting you?

it gives me insights into how the app is being used in different parts of the world. A perfect example, is needing to see how the users are using my application on a distant continent. It gave me visibility into what is being clicked on, what browsers are being used and what OS's are being used. All of which I need to know what to best build for my customers. Review collected by and hosted on G2.com.

RM
Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dynatrace?

The Problems App is my personal favorite feature within Dynatrace, It may be very underrated but it is truly amazing and saves a lot of time when you are working on an issue. It provides a quick summary of the issue with the time when it occurred along with a link to the resources impacted so you can dig deeper. I have previously used other monitoring tools such as New Reclic or Wily Introscope but the experience with Dynatrace is so much better. Installation of the OneAgent is super easy and the navigation is very intutive. Customer support is always very resourceful and quick in their responses. We have been able to integrate Dynatrace with Cloud Foundry, GCP Compute Instances and Kubernetes very easily. In my role as a Support Engineer I use Dynatrace every day, either to monitor the Production environment using various Dashobards, triaging Production Issues using Problems App, adding and modifying Maintenance Windows to snooze alerts during Deployments. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

One of feature within Dynatrace that I have challenges with is the Alerting Profiles. It cannot exlude a single entity from a management zone from being picked up by the alerting profile, you will need to identify and include every single entity you need except the one you don't want which is tedious. I hope they can add feature which lets you select entities that you can exlude from alerting profiles. Review collected by and hosted on G2.com.

What problems is Dynatrace solving and how is that benefiting you?

Dynatrace helps us solve various issues including service failure rate increase, response time slowness due to backend issues, infrastruture availability and website availibility using synthetic monitoring. Review collected by and hosted on G2.com.

AH
NOC Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dynatrace?

The ability to pull in so many different sources of information into one solution and make that available to your entire organization. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

They know the value they provide and charge you accordingly, it can be very difficult to digest the cost of the tool and it can be difficult to manage your organization's consumption of licensing. Review collected by and hosted on G2.com.

What problems is Dynatrace solving and how is that benefiting you?

They're broad integrations make it easy to consolidate what used to be multiple tools into one platform. Also, enabling the ability to take what used to just be IT performance information and extract business data from that is a great value add. The automated root cause analysis was also a huge boon to reducing our down time from outages. Review collected by and hosted on G2.com.

GK
System engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dynatrace?

The technology stack they support and the insights you get out of them Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

The fact that in quite some cases the documentation isn't up to date whih leads up to unessary support tickets. Review collected by and hosted on G2.com.

What problems is Dynatrace solving and how is that benefiting you?

In general the MTTR is far lower then before. This helps us to keep incident cost lower then before. Furhtermore we use it troughout DTAP and try to identify issues as early as possible. Review collected by and hosted on G2.com.

SO
Solutions Architect - monitoring
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dynatrace?

The ease of deployment, coupled with the speed of data becoming workable. In addition, the visualizations allows for near instant impactful reporting to stakeholders at every level.

This, coupled with deep insights into application security, log insights, and code level debugging, make for a powerful cocktail in the observability space. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

The current ui has many bugs and annoyances that need to be ironed out. In addition, the elimination of management zones is, for lack of a better word, painful. There could have been more consideration for making DQL more user friendly as well. I don't like having to be a DBA to get functionality out of it. Review collected by and hosted on G2.com.

What problems is Dynatrace solving and how is that benefiting you?

Pretty much all of our observability and monitoring runs primarily through DT, and it is core to our SRE and Observability practice. Review collected by and hosted on G2.com.

KS
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dynatrace?

Dynatrace excels in API monitoring, data analysis, and business analysis, making it incredibly useful for our day-to-day operations. What stands out most is its ease of use and the number of features it offers. Despite being a powerful tool, the interface is intuitive, which made the implementation process smooth for our team. Its integration with our existing systems was seamless, and the platform offers great visibility into all data points. Customer support has been responsive and helpful, ensuring we get the most out of the tool. We use this daily to track the issue and successive sessions Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

The only downside is that Dynatrace's pricing can be a bit on the higher side, especially for smaller teams or businesses just getting started. Additionally, while the platform is feature-rich, it can take some time to fully leverage all its capabilities. A more user-friendly onboarding experience would make it even better. Review collected by and hosted on G2.com.

What problems is Dynatrace solving and how is that benefiting you?

Dynatrace has been incredibly helpful for our API monitoring and data/business analysis. It offers real-time insights into API performance, allowing us to quickly address any issues and minimize downtime. The platform also simplifies data analysis by automatically correlating information, helping us make faster, more informed decisions. With its seamless integration into our existing systems, Dynatrace has streamlined our workflows and enhanced overall productivity, enabling us to focus more on growth and less on troubleshooting. Review collected by and hosted on G2.com.

ES
System Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dynatrace?

we have been able to quickly resolve production issues using Dynatrace and we have also used it to track performance issues. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

The tool is very complex and takes a while to learn. Getting developers to use the tool is a challenge. Review collected by and hosted on G2.com.

What problems is Dynatrace solving and how is that benefiting you?

Production issues. We have been able to track down production issues faster with Dynatrace.

Log monitoring and log querying. Their solution for our system and application logs is far superior than other solutions we have used in the past, and we are constanly finding new ways to use their logging solution.

User experience monitoring. We have been able to provide better support for our customers with their user experience monitoring solution. Review collected by and hosted on G2.com.

Verified User in Consulting
EC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dynatrace?

Dynatrace's OneAgent offers a seamless roll-out across the entire IT portfolio, allowing for self-discovery of the estate. With the combination of the most recent pricing models, customers can embark on their observability journey at their pace. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

A lot of customers are still on Dynatrace managed - the upgrade path to bring them to Dynatrace SaaS is tricky. Investments are obviously on the SaaS product, so it would be advantegous for Dynatrace and their partners if the upgrade path was a better supported. Review collected by and hosted on G2.com.

What problems is Dynatrace solving and how is that benefiting you?

As a service provider, Dynatrace's ease of implementation and wast offerings in the platform, ensures that we from a sales perspective always have a compelling business-oriented story to bring to our customer and prospects on how we in tandem with Dynatrace can help drive their business outcomes with confidence.

The consitent innovation across the platfom with few features, and feature refinement, demonstrate Dynatrace's commitment to innovation. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Dynatrace?

DT is very useful when it comes to identifying problems. I enjoy all the different offerings it provides to get to the root cause. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

Today on the SaaS solution it seems like I need to reload a lot of the apps whenever I spend a couple of minutes on one. For instance I can be looking at services in a management zone and select one of my services. After doing some analysis and clicking the service app once more, I would hope it take me to see all my services again but this is not the case it just displays the same service i was just seeing. Review collected by and hosted on G2.com.

What problems is Dynatrace solving and how is that benefiting you?

DT has been instrumental when it comes to problem finding and it has enable me to find root cause faster and push fixes almost immediate once the root cause has been identified or even rollback to a previous working version. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Dynatrace?

When people talk about an APM solution then Dynatrace only came to my mind, It provides a nice correlation between application services & third-party API calls, Also people looking for any next-gen solutions monitorings aswell the products team keep observe and release those feature in their release asap. Also, the code level insights and AI brings root cause analysis - it's awesome Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

Some time to instrumentation with legacy technologies and customized application like C# or desktop applications make more complex and it took more time to investigate the problem. Review collected by and hosted on G2.com.

Recommendations to others considering Dynatrace:

Its very good APM solution and can easily be leveraged as an Enterprise full-stack monitoring solutions Review collected by and hosted on G2.com.

What problems is Dynatrace solving and how is that benefiting you?

It helps to identify the problem in a minute and user experience metrics will provide valuable data to the business team to understand how the application performs at the end user level, Overall its amazing tool for Application root cause analysis. Review collected by and hosted on G2.com.