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1,861 Dialpad Connect Reviews
Overall Review Sentiment for Dialpad Connect
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We use Dialpad to call our patients and it is super helpful to be able to look back on the calls sometimes, to go over what was talked about. Sometimes I'll look back for a specific comment/date we discussed. It is not perfect, but its close enough. Review collected by and hosted on G2.com.
I have not seen many downsides yet because I only use Ai Voice as a tool. Sometimes the app will Glitch with the Ai pop up on my screen and the ID notification won't pop up, but that's not on the Ai. Review collected by and hosted on G2.com.
I like the website and integrations available. If I were to only use their website to make and receive calls I would be a very happy customer. Review collected by and hosted on G2.com.
Desk phone support isn't first priority for Dialpad. They have better strengths elsewhere. Review collected by and hosted on G2.com.
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the ability to add dialpad to your desktop and phone makes it a very valuable tool for someone who needs to make and receive calls on the go. I bascially could not do my job without it! Review collected by and hosted on G2.com.
I am very happy overall with the performance and quality of dial pad as a phone system for our team. I also appreciated the visual transcript to help with reviews Review collected by and hosted on G2.com.
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No longer need to take dictation of what customers are saying. Simple to use and seamless to integrate. I use it every day. Review collected by and hosted on G2.com.
Only supports english language, though it would be amazing it more languages were added. Review collected by and hosted on G2.com.
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With the help of this voip service I can easily connect to my cleints from different regions. The transscript feature helped me to understand different languages. Easy to use and understand my clients requirements in own language. As Dailpad AI voice has all the features like testing, calling, video confrenceing. Review collected by and hosted on G2.com.
Sometimes I faced the issue of call dropping. Review collected by and hosted on G2.com.
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The Dialpad Ai offers one of the most user-friendly interfaces among its competitors. It allows us to talk to our clients without any breakage or distortion in the line. The standout feature of Dialpad is its Voice Intelligence (VI), as it transcribes and analyzes calls automatically. Review collected by and hosted on G2.com.
I believe there is nothing to hate about Dialpad, although their customer support should be more active. Review collected by and hosted on G2.com.
Dialpad AI Voice has amazing transcript feature. When we are talking to any person over dialpad that person voice script showing on the screen so its very easy to understand their accent. Review collected by and hosted on G2.com.
Sometimes we don't get ring when we call to other person and sometimes we are facing an issue connect the call. Review collected by and hosted on G2.com.
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I like the features and interface of dial-pad the most. It is very easy to navigate through and use.Dialpad has been a smooth program I have not had any technical issues. It is very user-friendly and has a lot of cool features. Review collected by and hosted on G2.com.
I did not have any issues with dialpad. It has worked well for me in the last few months I have been using it. It is easy to navigate and has good quality connection when calling. Review collected by and hosted on G2.com.
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The best, in my opinion, is that it is very reliable, and also it has an app that I can use on the computer, phone, and mobile devices. Basically, my business is near me at all times. I have used some other Apps like GrassHopper and Zoiper, this is by far the best. You guys have an amicable user interface that is easy to manage and a friendly user. In comparison to all the other dial apps, I have work in the past you guys are by far the best I like that you guys are on my phone send email notifications and keep my report handly at all times. Keep doing this great job you always do and I will keep recommending people to use it for personal or business-related, I have told all my friends about you guys and they love it as well. Review collected by and hosted on G2.com.
In my personal opinion. the only thing I don't like is that for my work habits I need to change phone numbers and area codes from 3 to 5 times per day and that I can not manage to send text messages from the same number without having to with users. I like the fact I can control my dial and it send me the reports daily monthly yearly etc. by far the best. Review collected by and hosted on G2.com.