ClearPoint Strategy allows for collaborative action and assessment across an organization. It's straightforward and easy to digest for the average user, but it also contains a lot of advanced capabilities for the more in-depth user. Customer support is extremely friendly, quick, adaptable, and knowledgeable. I know that no matter who I talk to, regardless of their familiarity (or lack thereof) with our organization, they will help me find a solution to our problem. Review collected by and hosted on G2.com.

ClearPoint Strategy allows for a lot of customization, but the customization process can be tedious and complicated. As an administrator of our account, I feel as if I spend a lot of time trying to understand the technicalities of the product and trouble shooting issues. Customer support is great and always happy to help, but it's difficult to become completely self sufficient. Review collected by and hosted on G2.com.

It is a helpful tool to display our greenhouse gas emissions and related measures. Customer service has always been very prompt and they have always quickly helped me resolve whatever issue I've run into. Review collected by and hosted on G2.com.

It can take team members a bit of time to get accustomed to the platform, but I think that is true of any tool. Review collected by and hosted on G2.com.

What I like best about ClearPoint Strategy is the outstanding customer support and how easily it allows us to customize reports and dashboards to fit our strategic goals. It saves time and keeps everyone aligned. Review collected by and hosted on G2.com.

What I dislike about ClearPoint Strategy is that the initial setup can be a bit complex, and some features,like the data loader ,don’t work well on Mac. Also, report visuals have limited customization options. Review collected by and hosted on G2.com.

I really appreciate how ClearPoint Strategy brings everything into one place—it’s great for aligning strategic goals with performance metrics. The dashboards are highly customizable, which makes it easy to track KPIs in a way that’s relevant to our business. I also like that it’s collaborative, so multiple team members can update and monitor progress in real time. Review collected by and hosted on G2.com.

There’s a bit of a learning curve at first, especially for users who are new to strategy management tools. Some features could be more intuitive, and initial setup took longer than expected. It would be helpful to have more in-app guidance or tooltips for first-time users. Review collected by and hosted on G2.com.

The workspaces section is nice, keeps things simple and easy to view.It's super easy to use and keeps everything in one place—planning, tracking, and reporting. I really like how it helps teams stay on the same page, and the way it pulls in data and makes reports is super smooth. Plus, the customer support is actually helpful, which is a nice bonus. Review collected by and hosted on G2.com.

It can take a little time to get used to all the features, especially if you're new to strategy tools. Some parts feel a bit complex at first, and customizing reports can be tricky without some help. Review collected by and hosted on G2.com.

Having the information in one place, to deposit the information, having dashboards and charts that allow breaking down the information in a logical and useful way for making managerial decisions Review collected by and hosted on G2.com.

The difficulty of linking this program with other applications that allow generating dashboards like Tableau or PowerBI Review collected by and hosted on G2.com.

As an organization with a moderately complex strategic plan in the government sector, the knowledge of the ClearPoint team was incredibly valuable. The team helped us clarify the priorities in our strategy and translate them into clear, actionable elements, objectives, and milestones that are easy to understand and follow. We are not completely through the implementation, but so far it has been relatively straightforward. Review collected by and hosted on G2.com.

I don't love the navigation as an Admin. I appreciate the effort that has been taken to make it easy to use, but I still feel like it could be improved. Review collected by and hosted on G2.com.

The support we received from ClearPoint staff. Excellent support from Ash and Dan. Very patient and helpful. Any time we had an issue or question, they were ready to help. Much appreciated. Review collected by and hosted on G2.com.

The system was a little more than we needed. There are so many elements and features that we really needed someone working full time on the software. Review collected by and hosted on G2.com.

Simple and easy reporting structure. Easy to navigate and administer. Review collected by and hosted on G2.com.

Manual annual roll over process. Also limited functionality in customizing reports. The biggest problem with the briefing book is that I cannot set Page Breaks. Reports are split in odd places on the pages and makes for a messy presentation of data. Review collected by and hosted on G2.com.

The ability to make changes and push the change to all scorecards. The support team is easy to work with and very amenable to changes. Review collected by and hosted on G2.com.

The lack of AI intergration and when updating HTML reports the URL changes based on reporting period. Review collected by and hosted on G2.com.