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127 ClearPoint Strategy Reviews
Overall Review Sentiment for ClearPoint Strategy
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I like that we are able to provide multiple users access to the system. This provides increased transparency which is an essential component for moving our Strategic Plan initiatives forward. ClearPoint Strategy also allows us to integrate the data that we track into our public facing website for residents to follow Strategic Plan progress. Review collected by and hosted on G2.com.
Navigation within the our platform is a bit challenging when we new users are getting acclimated. The movement from scorecard to scorecard within the Goals that we have setup is not as intuitive as it could be. This may also be the way that we have customized the experience which is something that predates my interactions with ClearPoint Strategy at our organization. Review collected by and hosted on G2.com.
Joseph Lucco is a fantastic support to our team and deserves recognition for his attitude, service and skill. He's by far the best thing about working with ClearPoint. 2nd would be the Data Loader 2.0. Automating the upload process is a HUGE time saver and allows us to work with less technical users to ensure their data is included. Review collected by and hosted on G2.com.
Customizing tables and referencing existing tables can be burdensome. It would be nice to have more of a GUI interface with click and drag of existing fields/tables for reference vs. the calculation/text box. Outside of interface preference, I don't really have any complaint about ClearPoint. We are actually trying to get 29 other departments to implement a portion of it for an annual benchmarking conference. Review collected by and hosted on G2.com.
ClearPoint Strategy's system is robust and customizable. Their team worked tirelessly to transform our strategic plan for our complex organization into a beautiful virtual tool. Review collected by and hosted on G2.com.
Nothing! We LOVE everything ClearPoint. Review collected by and hosted on G2.com.
Easy to view and understand the content you are putting into the program. Most individuals within our organization were able to grasp what they were viewing and were able to update and edit as needed.
The consultants and support team are extremely knowledgeable and helpful. We have weekly online meetings to go over our progress and these meetings help make sure that we are not veering down the wrong path.
The status indicators that ClearPoint uses are a very useful tool to get a high-level look at the overall progress of not only that objective, but the entire goal as a whole. Review collected by and hosted on G2.com.
The program sometimes glitches and makes it hard to update data sometimes. After contacting the support team, they usually are able to fix the problem very quickly. Review collected by and hosted on G2.com.
One convenient tool for strategic planning where all relevant information can be captured. The reporting tool is fantastic with the integrated graphing ability. A real time saver! Review collected by and hosted on G2.com.
I can't complain about ClearPoint. We used to do our performance plans in Word and Excel which was very cumbersome. I love using ClearPoint! Review collected by and hosted on G2.com.
The team at ClearPoint has been very helpful in helping us get converted, as well as customizing reporting features for us. The software is very easy to use, and has helped to get more engagement from our management team. Review collected by and hosted on G2.com.
Navigating different time periods within the software has been our biggest challenge. Review collected by and hosted on G2.com.
ClearPoint is very intuitive to use and has a lot of flexibility built into it for varying applications. Review collected by and hosted on G2.com.
For project management, it is difficult or impossible to use the Gantt chart to simultaneously track planned and actual progress. I believe this is possible if you track each milestone in 'percent complete' but for our projects the milestone is either "complete" or "incomplete". As a workaround, we can create each milestone twice, once for "planned" and again as "actual" but that is clunky. Review collected by and hosted on G2.com.