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127 ClearPoint Strategy Reviews
Overall Review Sentiment for ClearPoint Strategy
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My experience with ClearPoint has been outstanding since the first phone call. The platform is easy to use, highly customizable, and the customer service is exceptional. It is exactly what I was searching for as a way to track progress for our upcoming strategic plan. Review collected by and hosted on G2.com.
It does take a bit of time to get used to the various nuances of how to input data and how to generate reports. But once you do, it's smooth sailing. Review collected by and hosted on G2.com.
ClearPoint is very easy to use and quick to learn. It's a product that has lots of versatility, allowing you design your organization's performance management system to meet your needs. You can decide which features to use and which to hide. Visualizing your measures and data not only has flexibility but you can set templates to reuse charts and cut down on rework as you build out more measures. You can customize everything! Really everything from renaming elements to match the vocabulary of your company to what fields you want on your measures. We were able to design our system with little visual design experience and yet our executive team was "wowed"! You aren't locked in to what ClearPoint thinks is "best" you can decide what your company needs and they support you in making it happen. Making updates is very easy and the system is super responsive. On top of all that, the ClearPoint team and support has helped us figure out how to create complex measures in the system. Our organization was able to purchase the enterprise level license plus additional user licenses for significantly less than similar products that we liked less. This is a produce that has exceptional value and the ClearPoint team is always working to add new features and fix what bugs their customers. Their regular webinars on features keep you in the loop and ensure great stability for users. Review collected by and hosted on G2.com.
We haven't really encountered anything we dislike. The variety and options of the system meant we had to do some deep thinking and planning work when we started. ClearPoint was a great partner in figuring out some of those details. Also, when we made errors when building measures, it was easy to fix them. ClearPoint has already addressed and fixed the small annoyances we've discovered. Review collected by and hosted on G2.com.
ClearPoint has helped us to organize our first-ever strategic plan in a format that isn't a word document or a spreadsheet. Review collected by and hosted on G2.com.
I don't know that there is a downside per se, other than each time I log in, I discover something new, so I feel like there is a bit of a learning curve. Review collected by and hosted on G2.com.
What I like best about ClearPoint is its ease of use. It has a very user-friendly interface and functionality such as drag and drop, linking elements and ability to customize.. As an administrator, management of scorecards and users is very easy and efficient. Review collected by and hosted on G2.com.
None, the ClearPoint team is always willing to work with us to integrate any new requirements we have or new functionality (e.g. customized charts, etc.). Review collected by and hosted on G2.com.
We have our own organizational measurement model that is specific to our needs as a not-for-profit. We were able to implement the model using ClearPoint because the ClearPoint tool allows so much customization. We have layers of extensive measurement to show our impact and ClearPoint allows us to organize however we like and design special reports that show everything the way we need to show it.
We were able to create one-click reports for our Board of Directors and another set of one-click reports for our leadership team. The options for style and organization of reports seems endless to me. Review collected by and hosted on G2.com.
The level of project management detail supported by the tool fully meets our needs, but may not meet the needs of an organization who needs to do extensive resource planning or scheduling. Review collected by and hosted on G2.com.
ClearPoint allows my organization to:
• Hold leaders accountable for action and results
• Routinely report out on key metrics
• Update operational plans based on progress toward targets
• Is a single central point of access and source of strategic planning related information Review collected by and hosted on G2.com.
We are partnering closely with ClearPoint to improve the process of generating summary briefing books and displaying scorecards in more concise, creative ways. Review collected by and hosted on G2.com.
The team is very accessible and helpful. They are great a problem solving, even if I don't know what I really need/want. Review collected by and hosted on G2.com.
Having to use Chrome to access from my Mac. Would love to see more examples of scorecards and and briefing books. Review collected by and hosted on G2.com.
