Best Software for 2025 is now live!
Show rating breakdown
Save to My Lists
Unclaimed
Unclaimed

Top Rated Chatbase Alternatives

Chatbase Reviews & Product Details

Chatbase Overview

What is Chatbase?

Chatbase analytics helps developers monitor and fix bots.

Chatbase Details
Show LessShow More
Product Description

Chatbase analytics helps developers monitor and fix bots.


Seller Details
Seller
Chatbase
Year Founded
2023
HQ Location
Toronto, CA
Twitter
@chatbase_co
1,717 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®

Recent Chatbase Reviews

Heena T.
HT
Heena T.Enterprise (> 1000 emp.)
4.5 out of 5
"It is a good open source ai platform"
ease of use and frequency of use, quicker response
Sidra A.
SA
Sidra A.Mid-Market (51-1000 emp.)
4.0 out of 5
"Analyzing Chat Data with Ease"
Chatbase offers intuitive analytics for chatbot performance, making it easy to identify trends, optimize responses, and improve user interactions. ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Simplicity at its best"
Amazing easy to use tool, get started without a credit card. Easy steps to follow, basic instructions enable anyone to create the bit they need.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Chatbase Media

Answer a few questions to help the Chatbase community
Have you used Chatbase before?
Yes

11 Chatbase Reviews

4.7 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
11 Chatbase Reviews
4.7 out of 5
11 Chatbase Reviews
4.7 out of 5

Chatbase Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Sidra A.
SA
Certified Scrum Master | Software QA Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Chatbase?

Chatbase offers intuitive analytics for chatbot performance, making it easy to identify trends, optimize responses, and improve user interactions. Its ability to provide actionable insights is invaluable for improving customer support and automation strategies. Review collected by and hosted on G2.com.

What do you dislike about Chatbase?

It can be challenging to customize dashboards and reports to fit specific needs. Review collected by and hosted on G2.com.

What problems is Chatbase solving and how is that benefiting you?

Chatbase solves the problem of inefficient communication during sprint cycles. By tracking chatbot interactions and identifying areas where the bot may need improvement, it ensures smoother communication flow, reducing interruptions and freeing the team from repetitive queries. This allows the team to stay focused, helping to keep sprint timelines on track and ensuring better overall productivity. Review collected by and hosted on G2.com.

Marcelo A.
MA
CEO and Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Chatbase?

Extremely easy to use. We had a chatbot ready in no time. Review collected by and hosted on G2.com.

What do you dislike about Chatbase?

Not much. It was one of the first explorations we had creating custom chatbots powered by gpt and it was good that it was simple and straightforward . Review collected by and hosted on G2.com.

What problems is Chatbase solving and how is that benefiting you?

Personalized customer support and internal explorations for team iteractions looking for company's detailsa and info. Review collected by and hosted on G2.com.

Heena T.
HT
Assistant Marketing Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Chatbase?

ease of use and frequency of use, quicker response Review collected by and hosted on G2.com.

What do you dislike about Chatbase?

CREATING TEAM NAME, training the model for right answer Review collected by and hosted on G2.com.

What problems is Chatbase solving and how is that benefiting you?

content planning Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Chatbase?

Amazing easy to use tool, get started without a credit card.

Easy steps to follow, basic instructions enable anyone to create the bit they need. Review collected by and hosted on G2.com.

What do you dislike about Chatbase?

Can get expensive after the basic plan to unlock all the features needed Review collected by and hosted on G2.com.

What problems is Chatbase solving and how is that benefiting you?

Helping create complex writing, and combine multiple files into one easy to read format for our users Review collected by and hosted on G2.com.

Eduardo P.
EP
Associate Professor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Chatbase?

Cheap, effective, you can have your bots up and running in no time with customized content Review collected by and hosted on G2.com.

What do you dislike about Chatbase?

Output could be higher quality, but the quality is not bad at all. Review collected by and hosted on G2.com.

What problems is Chatbase solving and how is that benefiting you?

I am using Chatbase in an Educational setting by creating Chatbots for my students with all the content from our course. Review collected by and hosted on G2.com.

Jamar H.
JH
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Chatbase?

I like how I'm easily able to. extract info from my website and other sources To create a very functional chat bot Review collected by and hosted on G2.com.

What do you dislike about Chatbase?

My only dislike is that it doesn't have the option to do a human hand off. Review collected by and hosted on G2.com.

What problems is Chatbase solving and how is that benefiting you?

The chat bot allows questions to be answered. relating to my website and also. refers. people to the direct links to make purchases. almost like a store associate for my website. Review collected by and hosted on G2.com.

ayush m.
AM
Student
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatbase?

Chatbase is a chatbot or AI software which makes it easy to manage files, documents and can handle various file formats like PDFs, word documents, text files and many more. Through this one can make his or her easier by ingestion and transcription, semantic search, etc. Review collected by and hosted on G2.com.

What do you dislike about Chatbase?

The things to dislike about chatbase is that you can not integrate your chatbot without coding skills, it is also unable to solve multiple queries, and they also have limited replies and solution that makes user unsatisfied. Review collected by and hosted on G2.com.

What problems is Chatbase solving and how is that benefiting you?

Chatbase helps the developers and the businesses to track their growth and performance of theirconversational AI sysstems and find the scope for improvement. The benefits that chatbase is providing is personalizedd experiences, deliverr multillingual support, provide proactive customer service, collect customer feedback. Review collected by and hosted on G2.com.

KR
Solutions Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatbase?

It is very user friendly Chatbase. It seamlessly integrates with my chatbot without requiring any coding skills. It efficiently handles queries. Provides a variety of responses. Review collected by and hosted on G2.com.

What do you dislike about Chatbase?

I find it challenging that there arent customization options available in Chatbase. This limitation makes it difficult to tailor the chatbot to business requirements. The lack of flexibility in design and functionality restricts the ability to create an personalized conversational experience. Review collected by and hosted on G2.com.

What problems is Chatbase solving and how is that benefiting you?

Chatbase tackles the challenge of understanding customer conversations. Through its analytics and insights we can enhance customer engagement identify bottlenecks and optimize our chatbots performance. This has benefits, for our business as it improves the customer experience increases efficiency and drives more conversions. In short Chatbase revolutionizes chatbot analytics. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Chatbase?

Takes almost no time to set up, you simply link your data to it, and it calls ChatGPTs API using that. A great no code solution that allows easy integration into projects or websites. Review collected by and hosted on G2.com.

What do you dislike about Chatbase?

Less customizability. If you were to code this from scratch, which I have done, you could alter the prompts to better fit your needs. This however isnt a problem for most applications. Review collected by and hosted on G2.com.

What problems is Chatbase solving and how is that benefiting you?

Allows customers or users of a website to get human like answers from a comprehensive database of information. cutting back on support costs and delivering a high quality solution. I am currently testing in for release on my company website and am fairly satisfied with the ease of use and quality of service. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatbase?

This was my initial experience with the tool, and I'm truly impressed. I uploaded a 15-page PDF and posed questions to Chatbase, and it provided accurate responses. It's often frustrating to search through lengthy PDFs for specific information, but this tool simplifies the process for us. I'm really impressed the way it works. It just takes few minutes to have a chatbot that could answer the queries on the uploaded content. Review collected by and hosted on G2.com.

What do you dislike about Chatbase?

This is such a awsome tool, i liked the way it works. Nothing to dislike at the moment. Review collected by and hosted on G2.com.

What problems is Chatbase solving and how is that benefiting you?

It just takes few minutes to have a chatbot that could answer the queries on the uploaded content. Review collected by and hosted on G2.com.