The Top 20 Easiest To Use Bot Platforms

See the top Bot Platforms products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Qualified

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

10%

Mid Market

71%

Enterprise

20%

Voiceflow

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

69%

Mid Market

18%

Enterprise

13%

BotSpace

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.7

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

70%

Mid Market

27%

Enterprise

Twixor

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.7

Ease of Use

Average: 9.1

9.8

Meets Requirements

Average: 9.1

9.8

Customer Segment Breakdown

Small Business

50%

Mid Market

38%

Enterprise

12%

Rep AI

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

90%

Mid Market

10%

Botpress

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.1

8.6

Customer Segment Breakdown

Small Business

78%

Mid Market

15%

Enterprise

Verloop.io

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

32%

Mid Market

49%

Enterprise

19%

LivePerson

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

26%

Mid Market

41%

Enterprise

33%

Chatbase

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

77%

Mid Market

Enterprise

15%

#10

Gupshup

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

25%

Mid Market

46%

Enterprise

29%

#11

Engati

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

53%

Mid Market

47%

#12

Boost.ai

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.1

8.5

Customer Segment Breakdown

Small Business

17%

Mid Market

43%

Enterprise

40%

#13

Leena AI Autonomous Agent

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

Mid Market

24%

Enterprise

70%

#14

Lindy

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

93%

Mid Market

Enterprise

#15

ChatBot

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

46%

Mid Market

38%

Enterprise

17%

#16

TARS

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

56%

Mid Market

34%

Enterprise

#17

Drift

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.2

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.1

8.5

Customer Segment Breakdown

Small Business

27%

Mid Market

51%

Enterprise

22%

#18

Microsoft Copilot Studio

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.1

8.1

Customer Segment Breakdown

Small Business

41%

Mid Market

27%

Enterprise

33%

#19

Kindly

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

41%

Mid Market

44%

Enterprise

16%

#20

Google Cloud Dialogflow

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.1

8.5

Customer Segment Breakdown

Small Business

43%

Mid Market

24%

Enterprise

34%