The Top 20 Bot Platforms

Check out this list of the top Bot Platforms products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Qualified

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Computer Software

60%

Information Technology and Services

26%

Computer & Network Security

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 9.3

9.9

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 9.2

9.5

Botpress

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

39%

Computer Software

25%

Marketing and Advertising

24%

Consulting

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 9.3

8.9

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.2

8.1

Ease of Admin

Average: 9.2

8.7

Voiceflow

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

39%

Information Technology and Services

36%

Marketing and Advertising

14%

Automotive

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 9.3

9.2

Ease of Setup

Average: 9.2

9.1

Quality of Support

Average: 9.2

8.8

Ease of Admin

Average: 9.2

8.9

Breakout

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

73%

Consumer Services

Financial Services

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.2

10.0

Ease of Doing Business With

Average: 9.3

10.0

Ease of Setup

Average: 9.2

10.0

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 9.2

10.0

Twixor

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

36%

Information Technology and Services

30%

Events Services

24%

Banking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.2

9.8

Ease of Doing Business With

Average: 9.3

9.9

Ease of Setup

Average: 9.2

9.9

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 9.2

9.8

Rep AI

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

39%

Apparel & Fashion

29%

Consumer Goods

24%

Food & Beverages

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 9.3

9.8

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 9.2

9.5

Microsoft Copilot Studio

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Computer Software

22%

Financial Services

16%

Automotive

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.4

Ease of Doing Business With

Average: 9.3

8.9

Ease of Setup

Average: 9.2

8.7

Quality of Support

Average: 9.2

8.4

Ease of Admin

Average: 9.2

8.8

Lindy

Overall Satisfaction Score

Top Industries of Reviewers:

Consulting

42%

Information Technology and Services

25%

Mental Health Care

17%

Financial Services

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.3

9.4

Ease of Setup

Average: 9.2

8.7

Quality of Support

Average: 9.2

8.5

Ease of Admin

Average: 9.2

8.8

BotSpace

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

60%

Business Supplies and Equipment

20%

Health, Wellness and Fitness

10%

Education Management

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 9.3

9.8

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 9.2

9.8

#10

IBM watsonx Orchestrate

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

44%

Computer Software

30%

Banking

13%

Telecommunications

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.5

Meets Requirements

Average: 9.2

8.5

Ease of Doing Business With

Average: 9.3

8.6

Ease of Setup

Average: 9.2

8.2

Quality of Support

Average: 9.2

8.4

Ease of Admin

Average: 9.2

8.3

#11

Leena AI Autonomous Agent

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

29%

Human Resources

24%

Airlines/Aviation

24%

Computer Software

24%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 9.3

8.8

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 9.2

9.1

#12

Verloop.io

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

47%

Consumer Services

19%

Retail

19%

Cosmetics

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 9.3

9.7

Ease of Setup

Average: 9.2

9.7

Quality of Support

Average: 9.2

9.6

Ease of Admin

Average: 9.2

9.5

#13

LivePerson

Overall Satisfaction Score

Top Industries of Reviewers:

Internet

52%

Retail

21%

Insurance

17%

Information Technology and Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 9.3

9.8

Ease of Setup

Average: 9.2

9.1

Quality of Support

Average: 9.2

9.4

Ease of Admin

Average: 9.2

9.5

#14

Engati

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Information Technology and Services

33%

Higher Education

17%

Human Resources

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.3

9.6

Ease of Setup

Average: 9.2

9.6

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 9.2

9.5

#15

Boost.ai

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

33%

Financial Services

27%

Insurance

20%

Banking

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

8.7

Ease of Doing Business With

Average: 9.3

9.1

Ease of Setup

Average: 9.2

9.1

Quality of Support

Average: 9.2

9.0

Ease of Admin

Average: 9.2

9.2

#16

Drift

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

50%

Information Technology and Services

34%

Marketing and Advertising

10%

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.7

Ease of Doing Business With

Average: 9.3

8.6

Ease of Setup

Average: 9.2

8.8

Quality of Support

Average: 9.2

8.7

Ease of Admin

Average: 9.2

8.4

#17

Haptik

Overall Satisfaction Score

Top Industries of Reviewers:

Insurance

28%

Financial Services

25%

Computer Games

25%

Retail

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

8.7

Ease of Doing Business With

Average: 9.3

9.4

Ease of Setup

Average: 9.2

8.8

Quality of Support

Average: 9.2

9.0

Ease of Admin

Average: 9.2

8.3

#18

Chatbase

Overall Satisfaction Score

Top Industries of Reviewers:

Design

43%

Financial Services

29%

Consumer Electronics

14%

Computer Software

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.3

9.5

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.2

8.9

Ease of Admin

Average: 9.2

9.7

#19

Rulai

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Computer Software

32%

Telecommunications

18%

Banking

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.3

9.5

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.2

9.3

Ease of Admin

Average: 9.2

9.7

#20

Gupshup

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

36%

Consumer Goods

27%

Automotive

18%

Apparel & Fashion

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.3

8.7

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.2

8.7

Ease of Admin

Average: 9.2

9.1